Customer Reviews for Safe Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jacob M. on

Rating:

This is for U-Haul, not Safe Storage in Rome, GA. U-Haul, you have made this the biggest nightmare for us. You changed the location 3 times on us and the last change was made 12 hours before we had to pick up the truck, therefore, delaying our moving help in Rome, GA and our new place. Very disappointed with the Customer Service as well, asked to speak with a manager and was placed on hold for 30+ minutes. Will not use U-Haul again...

Misty C. on

Rating:

Was sent to multiple locations for a truck that wasn't there. When I did get a truck it had no gas in it. It took over three hrs to secure a truck that needed gas in it.

William H. on

Rating:

Access code was not provided for equipment return and location's clientele are rude rednecks.

WILLIAM S. on

Rating:

Equipment was fine the only thing was that it way too expensive rent for one day 29.95 and 58.00 for 71.3 miles plus 18.00 for gas do the math I want be back

Nguyen D. W. on

Rating:

Customer did not leave a comment.

Brian A. on

Rating:

After reporting the vehicle issues, the they poor mouthed the Uhaul company. And, said they needed to check in the vehicle without reporting the issues otherwise it would cause us problems.

beaux b. on

Rating:

Customer did not leave a comment.