Customer Reviews for Safe T Stor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe T Stor

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John M.
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During our move U-Haul has been great to work with. Thank you

NANCY H.
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Amazing customer service at the Sturtevant location! Amazing gentlemen at your service ;)

Keith G.
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U-haul should have filled fuel tanks for customers. Guessing the amount of fuel needed is frustrating, causing two fuel stops: one to get going, then one to match the amount at pick up.

Oleg S.
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What a nice, accommodating and professional group to deal with! I'd definitely recommend to anyone looking to rent a uhaul.

Jeffrey L.
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Customer did not leave a comment.

Richard W.
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Very friendly

Bill K.
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Nothing to improve, quick and easy. I was in and out

Yvonne D.
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Customer did not leave a comment.

martin C.
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Customer did not leave a comment.

Lana S.
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The trailer we rented had a drop tongue which was a concern for possible touching the ground. The chain had to be tied up otherwise this would have been dragging on the ground. We fortunately had materials to tie it up. The personnel was helpful in doing this. Do you have tongues that are straight and not dropped? Only concern.

Robert H.
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Bailey was very nice and helpful. We would recommend this facility!

APRIL S.
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We reserved a 15' truck & received a confirmation. This was 10 days prior & for a Wednesday. However, when picking up, they only had a 20'. Dealer had changed our reservation to a 20' without our knowledge. Truck was ok clean but we cleaned floor & glovebox. Ashtray was dirty. Easy pickup & drop off....nice, friendly staff. Comfortable, clean well lit office.

Michael G.
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The dash indicated that the vehicle needed an oil change. I don't know if this was true or not but the light should have been reset or something.

Paul S.
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Customer did not leave a comment.

Shanika S.
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The customer service was great! Very nice people.

Alice P.
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N/A

Lyndon O.
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Customer did not leave a comment.

LARRY H.
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Reserving a truck through the online was terrible, 1st one got lost, 2nd attempt lady made pickup time of 11:45 am not 9am as requested. waited for a email that I had a truck reserved, never got one. Called support and was told I should get a confirmation that I had a truck 48 hours before pick up, never received the email.

Cheryl H.
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Easy to do, very convenient

MELVIN B.
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Customer did not leave a comment.

JON B.
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Customer did not leave a comment.

JUSTIN O.
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Nothing

JAMES C.
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This site saved me by having a 15' truck available immediately.

Kellen P.
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Customer did not leave a comment.

Broderick K.
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Customer did not leave a comment.

Rebecca B.
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I had an excellent experience with this rental. The van was like brand new. I often need to rent a van and I will be sure to return to this location.

Maquita C.
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Location was to far away from where I wanted to pick up

Anna F.
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Customer did not leave a comment.

azak G.
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MICHAEL G.
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Salvador S.
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Your app keeps freezing and is slow!

STEVEN S.
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Customer did not leave a comment.

Thomas H.
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Customer did not leave a comment.

Johnathon G.
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The bed of the truck leaked water. A lot of my furniture got soaked and boxes got ruined because so much water was leaking

Ronald M.
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Customer did not leave a comment.

Passioniel T.
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Customer did not leave a comment.

Troy S.
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Extremely easy!

Mark G.
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Excellent prompt service.

Scott K.
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Customer did not leave a comment.

patrick S.
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Customer did not leave a comment.

Michele G.
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Great service. Vehicle worked out perfectly for the move.

Wendy L.
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Contact customer regarding damage instead of just charging their account.

Mary Lou N.
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I believe I was overcharged. I was quoted $19.95 plus $0.39/mile. Instead I was charged $79 with 100 miles included. All told, my credit card was charged $94.59 instead of $76.45 ($19.95 rental fee quoted + $39.00 for 100 miles + $10 CDW + $1 Environmental fee + $3.50 tax).

wayne K.
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Nothing needs to be improved. Staff was very accommodating. I would highly recommend this location.

JIM N.
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Customer did not leave a comment.

Joel B.
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Customer did not leave a comment.

Andrew S.
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The team at Saf T Stor are the very best. Awesome customer assistance and service, very professional and accommodating. Keep doing exactly what you are doing, you have a winning recipe. Thank you for all your help.

mary A.
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I have used this service before and will again when the need arises. The service was fast and friendly.

Craig S.
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Customer did not leave a comment.

Robert T.
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Thank you everything worked out excellent.

charles C.
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Happy Eager to help Clear comunication Helpful

Thomas D.
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Customer did not leave a comment.

Michele G.
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Helped answer my questions. Process was great.

thomas D.
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Customer did not leave a comment.

DAKOTA G.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

joseph W.
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Donna C.
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Ross H.
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sandra M.
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PAM B.
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Glad my grandson was with for the return. I am a senior and going on my phone for all the requirements was something he did for me Too much after a move and for us oldies Everything else was great!!

harlon F.
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Customer did not leave a comment.

Andrew D.
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Robert G.
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Jeanne D.
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Jeff P.
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Karen E.
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joseph M.
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dennis H.
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Tammy D.
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Joseph M.
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SUSAN K.
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Customer did not leave a comment.

Biff K.
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Customer did not leave a comment.

Thomas H.
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The electrical connection at some point had been cut and repaired but when it was repaired no one thought that you would need to plug it into a vehicle and there is no cord to do so

JEFFREY J.
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The service with Safe T Stor was excellent. Thank you for all of your help.

johnny H.
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it was all good

james C.
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Customer did not leave a comment.

RODGER K.
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Customer did not leave a comment.

john G.
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Customer did not leave a comment.

Michelle S.
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Customer did not leave a comment.

matthew H.
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Customer did not leave a comment.

john C.
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If it wasn't for Mike at the Sturdevant location the entire rental process would have been a disaster. Every stage of the rental process was poorly handled. I couldn't rent online due to system errors so I rented over the phone. But when I went to the rental location in Kenosha they did not have the trailer. So I had to call uhaul and wait on hold until I found out where to get the trailer. That eprson said they sent a text and email concerning the change of locations. Unfortunately I don't get texts and and no email was sent. When I went to Sturdevant Mike tried for over anhour to get the reservation to go through but once again the uhaul computer system did not work. After numerous calls to his district manager the rental processed and I got the trailer. I've rented trailers from uhaul quite a bit over the last six months and there always seems to be some problem. On two occasions I was charged late fees even though I returned the trailer early, and had to spend unnecessary time on the phone getting the charges dropped. I've been very unimpressed with uahul and if there was any other game in town I'd rent trailers from them.

bob C.
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Customer did not leave a comment.

Paul J.
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Had to find dropbox. Location closed on sunday.

hannah H.
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Customer did not leave a comment.

bob C.
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All good, was very pleased with my experience. I plan on using Uhaul again in a month or so.

SHELLI Y.
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Bob was extremely helpful with the whole u haul renting experience. I would highly recommend renting from them.

michael K.
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Customer did not leave a comment.

Christine S.
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Customer did not leave a comment.

Eric H.
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Very good customer service from dealer! The U-Haul website was not working at all when I tried to reserve the trailer. The deals help saved this from becoming a poor experience. I will recommend this location to others.

phillip G.
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Customer did not leave a comment.

LeAnne D.
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Customer did not leave a comment.

Karyn S.
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The whole experience was amazing. Bob took excellent care of me. Everyone there was so friendly. This was the first time I rented a trailer and was scared to death. I couldn't believe how easy it really was.

elmer K.
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Customer did not leave a comment.

Gary M.
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ryan W.
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Samantha D.
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Helpful

amanda O.
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Customer did not leave a comment.

Vicki S.
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Customer did not leave a comment.

Ralph S.
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Customer did not leave a comment.

David R. | Overall Experience |
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I had an excellent experience renting this storage unit. The price was right and management was very friendly and accommodating. Nothing but good things to say here.

Sam G. | Overall Experience |
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Very nice people to work with.

RACINE DEMOCRATIC P. | Overall Experience |
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No problems. Staff efficient, available and helpful.

No reviews have been submitted for this location.

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