Customer Reviews for Safe T Stor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe T Stor

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Jeanne D. on

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Jeff P. on

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Karen E. on

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joseph M. on

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dennis H. on

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Tammy D. on

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Joseph M. on

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SUSAN K. on

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Biff K. on

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Thomas H. on

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The electrical connection at some point had been cut and repaired but when it was repaired no one thought that you would need to plug it into a vehicle and there is no cord to do so

JEFFREY J. on

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The service with Safe T Stor was excellent. Thank you for all of your help.

johnny H. on

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it was all good

james C. on

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RODGER K. on

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john G. on

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Michelle S. on

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matthew H. on

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john C. on

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If it wasn't for Mike at the Sturdevant location the entire rental process would have been a disaster. Every stage of the rental process was poorly handled. I couldn't rent online due to system errors so I rented over the phone. But when I went to the rental location in Kenosha they did not have the trailer. So I had to call uhaul and wait on hold until I found out where to get the trailer. That eprson said they sent a text and email concerning the change of locations. Unfortunately I don't get texts and and no email was sent. When I went to Sturdevant Mike tried for over anhour to get the reservation to go through but once again the uhaul computer system did not work. After numerous calls to his district manager the rental processed and I got the trailer. I've rented trailers from uhaul quite a bit over the last six months and there always seems to be some problem. On two occasions I was charged late fees even though I returned the trailer early, and had to spend unnecessary time on the phone getting the charges dropped. I've been very unimpressed with uahul and if there was any other game in town I'd rent trailers from them.

bob C. on

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Paul J. on

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Had to find dropbox. Location closed on sunday.

hannah H. on

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bob C. on

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All good, was very pleased with my experience. I plan on using Uhaul again in a month or so.

SHELLI Y. on

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Bob was extremely helpful with the whole u haul renting experience. I would highly recommend renting from them.

michael K. on

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Christine S. on

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Eric H. on

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Very good customer service from dealer! The U-Haul website was not working at all when I tried to reserve the trailer. The deals help saved this from becoming a poor experience. I will recommend this location to others.

phillip G. on

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LeAnne D. on

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Karyn S. on

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The whole experience was amazing. Bob took excellent care of me. Everyone there was so friendly. This was the first time I rented a trailer and was scared to death. I couldn’t believe how easy it really was.

elmer K. on

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Gary M. on

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ryan W. on

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Samantha D. on

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David R. on

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I had an excellent experience renting this storage unit. The price was right and management was very friendly and accommodating. Nothing but good things to say here.

Sam G. on

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Very nice people to work with.

RACINE DEMOCRATIC P. on

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No problems. Staff efficient, available and helpful.