Customer Reviews for Safeguard Storage of Dickinson

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safeguard Storage of Dickinson

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Danielle N. on

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DAN W. on

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Will rent again rather then borrowing from a family member to move with a trailer.

Danny B. on

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Uhaul made this move so much easier, worth every penny of the cost.

Cody S. on

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Stark S. on

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Paul A. on

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The way the site is setup, it's about impossible to know where to drop off the truck at after hours. Directions aren't even remotely clear.

Michael L. on

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Shout out to Seth, he went above and beyond. Took an interest in helping us with getting on the road faster.

Eric S. on

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We dropped off after hours.

JOHN T. on

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GREG K. on

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The automatic check in process was good except for the website would have been helpful to pre-register and know that the credentials have been approved. Waiting was a little nerve-racking. I also couldn’t access information once I picked up the vehicle. Such as the code to the paddle lock.

AAron L. on

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The gentleman that I dropped the truck and trailer off to, was very nice and great to work with.

Patrick M. on

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All good. Overcharged in beginning, due to a network error we believe. Worked with me, paid back all extra charges. Excellent ????

Robert M. on

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Shawn R. on

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Can't think of anything

JOSEPH J. on

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I had reserved the pickup of a trailer online including information of the vehicle I was going to pull it with, my hitch and receiver ratings, my plate number, photos of my drivers license, etc. -- when picking up the rental, I was in and out in no time at all!! Was very satisfied with the whole experience. Thank you!!

JUDY N. on

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When we went to pickup U-Haul it was not there than had to drive from Beulah ND to Bismarck N D than to Dickinson to get U-Haul! That sucked and got nothing for it !

Niki M. on

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We always receive wonderful service!!

Eric J. on

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Amazing and accommodating

Thomas S. on

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EARL B. on

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joseph m. on

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Staff was extremely friendly and helpful tell them thanks again

Tara K. on

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Great customer service!!

Seth A. on

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Facility has office staff on site, and are very professional and helpful. Prices are fair and the place is clean and secure.

RYAN Z. on

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Excellent service

Justin B. on

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Dwight L. on

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tamara t. on

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GINGER SUE T. on

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Your staff at several locations that I've delt with From North Dakota to 3 locations in and around Denver CO have been totally awesome. My complaint thou is: Why does one location charge more then another (even within 15 miles) for storage? I had a reservation for a 10' x10' With a roll up door and was quoted $124.95. Then we were changed to another location where a roll up door increased the quote to $139.95. Upon arriving at the 2nd location after driving farther and towing a 2 wheel dolly I was informed that they Not only Did NOT Have ANY Roll up doors, they were a split level bldg and every unit had to be accessed thru 1 single wide door. So once again we were relocated to yet another location which was in Littleton Co on Santa Fe. All the folks are awesome but the 10x10 increased again to $149.95 And all the units have rollup doors. I turned my truck in at this same location and I ran over my time by an hour (though I was at my storage there) and they didn't charge me anything xtra. I was stranded in North Dakota due to an explosion and fire in my 34' Motorhome. They towed it to Denver (Majority of northern repair shops for RVs had already laid off most of their help for the winter season). I have 7 ShihTzus traveling with me and home is in NC. I finally got my tow dolly restored in ND due to an electrical surge during the fire. Then got the uhaul to tow it as my friend drove my Honda Civic and we came down to Denver. MON TUES we had the chore of removing all of our exposed personnal effects and anything out in the open. Finally after 2 days we are done and will use the storage thru Jan. Ginger Sue Thompson 910-470-5547

Patrick M. on

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lynette b. on

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STEVE K. on

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Stephine H. on

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Christopher Y. on

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Veronica Z. on

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Neil T. on

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Christopher Y. on

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Keith G. on

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Timithy F. on

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Ken D. on

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Staff was very friendly and accommodating. Very much enjoyed being his customer

Kristi W. on

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Michael W. on

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Nothing...very quick rental process! Thanks for an easy, pleasant experience!

Lori D. on

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Deborah V. on

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Angelica B. on

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Marita H. on

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Nothing I can think of for improvement. Our service was wonderful. Everything was ready and waiting for us to pick up. Seth was great to work with. We may be looking at another move down the road. I will definitely be calling and using this facility again.

Andrew R. on

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Brad H. on

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Robert L. on

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The clerk was friendly and helpful, he did not check the truck with us and mark damages prior to leaving. The drop off location told me that was procedure.

Ryan H. on

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Jacob B. on

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grant a. on

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They are very friendly and gave fast service!!

Andrew R. on

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Susan H. on

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Austin O. on

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Very friendly and helpful staff

Andrew D. on

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Employee met me outside and was very helpful. It was raining and he was out there, without notice of me showing up, before I even got out of the truck. He wanted to get me out of the rain and mud as fast as possible. Great customer service.

Susan P. on

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Neil T. on

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Anthony Q. on

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Service was great but the trailer spring mechanism to lock into my ball hitch was permanently stuck and had to be jostled repeatedly in order to separate it from my car. Other than that everything was great.

John H. on

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SHIRLEY OR JEFFR K. on

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Mary J. on

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Best service!

Lecia S. on

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It was a perfect place to drop off the truck. It was not hard to get into and the key box was right there. Great experience.

Allen p. on

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Seats were uncomfortable and lack of speed control was an inconvience.

Melva S. on

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Trevor C. on

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Jessica H. on

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Julie M. on

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Safeguard Storage has been nothing but amazing to work with on all of my moving needs highly recommend them.

keith h. on

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patrick k. on

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Keep on doing what you do. Thank you

Greg M. on

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Michael J. on

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JEFF J. on

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Rick L. on

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Carl C. on

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Nathan R. on

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JENNIFER P. on

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Excellent customer service!!!!!

ryan p. on

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Seth was very helpful as well. Highly recommend this location.

Kenneth D. on

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Matthew C. on

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Eva M. on

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Jesse K. on

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Owner allowed after-hours drop off, and was very acomodating. I appreciate it!

David G. on

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GARY M. on

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NEAL S. on

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KENT S. on

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William L. on

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Garrett L. on

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They were closed. Just dropped off.

Niki M. on

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Sara P. on

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CARL C. on

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Dennis M. on

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Darren L. on

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Derrick H. on

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Seth did a great job of making this easy.

Matthew R. on

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just keep doing right they will come

Robert t. on

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Make sure when someone reserves a unit that it's there not making them drive 240 miles to get one and not reimburse them for gas

Dave n. on

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mark p. on

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SUSAN P. on

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Charles P. on

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darin n. on

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Robert D. on

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Heidi S. on

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Very helpful in hooking up trailer, and I love the express checkout online, very convenient.