Customer Reviews for Salt Water Licks LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Salt Water Licks LLC

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Emma M. on

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ronald p. on

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This location was a small location but the best customer service we have ever had. Both picking up and dropping off was quick and easy. We had a horrible experience with the Westminster location on garden grove between hoover and knott where we originally had our reservation, they had what we needed but employee we rudest person ive ever experienced! Please call me i would love to share both experiences with management. Ron Perez 714-768-5524 Again the Subset beach is not the closest to us but will be the only location we use going forward.

Ernest H. on

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The female attendant who handled our needs was very polite and nice.

Lara B. on

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Parking

Andrew L. on

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Parking is a little tough on the weekend due to being so close to the beach, but the woman at the store was extremely nice and helped with the truck.

Gracia H. on

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The employess were very accomodating and very nice!

Shawn S. on

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This location is extremely small with no parking space. When pulling on to the small side street I wasn’t able to park / leave the truck. When the female employee came out she proceeded to yell and demean me. She proceeded to open my door and force me out of the truck almost not allowing me to grab my personal items. Even as she was driving the truck away she was still yelling. I’ve never been disrespected by anyone in that way before. I did end up calling customer support and they logged a complaint. Please see your internal reference. Uhaul Reference id: 2314889

John F. on

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I received the truck with a quarter tank of gas? I drove the truck less than 5 miles round trip and was charged over $40.00 for gas. Why would they give me a truck with a quarter tank of gas and then charge me these ridiculous fees. Beginning mileage 71558 ending 71563???

Joseph E. on

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Andrew L. on

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The location was supposed to be open on a Sunday but there was nobody there and the location was locked.

Marta S. on

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Mike S. on

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David S. on

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volney m. on

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Other than figuring out the website when the gentleman showed up he was nothing less than excellent and incredibly helpful.

Matt T. on

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Everything went smooth.

Marissa P. on

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The manager was incredibly kind and helpful; she made the whole process a breeze. Thank you so much!

Ronald S. on

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Less than 5 min to return van

Patrice G. on

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The truck bed wasn't clean and there was a dirty shower curtain left behind. I had to sweep it all out before I could load it.The outside was very dirty and I couldn't even see through the windshield. The customer service was friendly and checking in and out was very easy. I have used them before and usually the trucks are very clean so maybe just an off day.

Leah V. on

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Yuris B. on

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Joell V. on

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The staff was extremely friendly and helpful. The truck was practically brand new.

KAREN L. on

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They are so friendly and helpful that it made the experience very enjoyable. I will definitely return to this location for my next moving needs.

joanne j. on

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Stacy W. on

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Truck cab was dirty and smelled. Back of truck was filled with cat hair and the ramp was filled with dirt and rocks.

STEVE I. on

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Herb H. on

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Cool place, attendant very helpful, no rush, great spot.

Philip M. on

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amy a. on

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helpful & extremely convenient & easy....also - i paid for 3 hrs but they gave me 24 hrs....so helpful!

Mario D. on

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This was a very pleasant interaction. I highly recommend Salt Water Licks for a U-Haul rental. So polite and courteous

Robert W. on

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Location was hard to find, otherwise great!

Michael C. on

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Customer did not leave a comment.