, today early in the morning I rented a 20' truck with 2 dollies and a furniture dolly. I paid 233 dollars upfront on line and I was confirmed that my order would be ready at 9:30 am. Details below. However arriving on time at the location the person told me they don't have what I requested but only a 26' truck. I saw myself obligated to take that huge truck I did not signed. The truck had less than a tank of gas. None of the dollies I requested and that I paid in full in advance were not ready either. After the hard work of moving my stuff with no dollies, I had a 25 miles drive from Louisburg to Raleigh. I did not adventure myself getting into gas station with such huge truck. I was afraid of denting it. I have no idea how much money it's 25 miles of gas for such big truck. I dropped it off at the location and then I was charged with 72 dollars for gas. Not fair. I hope I get a satisfactory feedback from you as the respectable and trustworthy company you have always been. Thanks for your help. Jonathan Vanegas Rental Equipment Reservation #: 20598509 Pick Up Location: Samet Performance 15 Clifton Pond Rd Louisburg, NC 27549 Pick Up Date: Saturday, November 14, 2020 at 9:30 AM Drop Off Location: U-Haul Moving & Storage of Millbrook 5600 Atlantic Ave Raleigh, NC 27615 Drop Off Date: Sunday, November 15, 2020 Equipment: 20' TruckJonathan V.
Customer Reviews for Samet Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Customer did not leave a comment.Richard C.
Great customer service, thank you very muchJohn J.
Noone was at this location. I put the keys in the dropbox, only to get a call a week later stating I hadn't returned the truck even though I returned it the same day I got it.Scott B.