Customer Reviews for Samps LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Samps LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

LAUREN D. on

Rating:

Customer did not leave a comment.

Randy R. on

Rating:

Customer did not leave a comment.

Eric H. on

Rating:

Customer did not leave a comment.

Jack S. on

Rating:

This was our first experience with U-Haul. The gentleman who processed our reservation could not have been more helpful.

Jared C. on

Rating:

Customer did not leave a comment.

Tracy O. on

Rating:

Customer did not leave a comment.

Pam L. on

Rating:

Customer did not leave a comment.

Teresa O. on

Rating:

Customer did not leave a comment.

Steve F. on

Rating:

Customer did not leave a comment.

Leah D. on

Rating:

All was good with u hake dealer... Was told I got a discount on milage .79 cent's a mike but got charged .99 cents a mile so that's disappointing...

Brad Q. on

Rating:

The online pickup is convenient, but very slow process.

david l. on

Rating:

Customer did not leave a comment.

HEMANTH GUJJOLA G. on

Rating:

Customer did not leave a comment.

Michelle P. on

Rating:

Customer did not leave a comment.

Tony B. on

Rating:

parking lot was a little tight to return rental. otherwise, great experience!

Patricia S. on

Rating:

the only problem we had was the location we had to go to. I live in Union Oh and we have to drive pass a u-haul place in West Milton about 3 miles from my home the other was a 30 minute drive They were very nice at Troy Ohio and very friendly

Steve D. on

Rating:

Customer did not leave a comment.

MICHAEL R. on

Rating:

First time Uhaul customer. Everything went smooth. I'll use this location if ever needed again!

Martin L. on

Rating:

A little faster service when picking up a rental.

John B. on

Rating:

Customer did not leave a comment.

Jeffrey A. S. on

Rating:

Customer did not leave a comment.

Tim D. on

Rating:

Customer did not leave a comment.

Joshua C. on

Rating:

The 24/7 equipment pick up is in a state of absolute disarray and is desperate need of review or revocation. I had a rental set up for pickup at 0500 and when prompted, gave pictures of myself and driver's license, only for the system to not be able to verify who I was, thus forcing me to wait for the shop to open up to confirm my rental. The shop did not open until 0900. I was not able to rent until 1000, under a new reservation. 5 hours because of a faulty system.

kin d. on

Rating:

I was treated like a friend. He was very helpful and I will rent from here again in the future plus recommend this place to my friends as to renting a u haul. Thank you

Melissa G. on

Rating:

Very sweet and helpful gentleman

joel d. on

Rating:

Customer did not leave a comment.

rodney g. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Customer did not leave a comment.

Mark D. on

Rating:

Very nice atmosphere and friendly service

Douglas B. on

Rating:

Dave was great! Very knowledgeable about the area.

Christina L. on

Rating:

Customer did not leave a comment.

william W. on

Rating:

he was very nice. But it was the 3rd drop off location the one on the contract was no longer a dealer (and not been for months) they sent to a location at we had used in the past they would take the trailer because they are not going to be a dealer in 3 days. (told us that after we had drop the trailer off of the truck, so we had to put it back on the truck and then drive 6 more min. to the last place that took the trailer and was very nice.

mark g. on

Rating:

Customer did not leave a comment.

Gary G. on

Rating:

Nothing. Stopped in a few days early to reserve trailer and picked it up as promissed with no issues. They even helped me to attach it to my truck.

gary h. on

Rating:

Customer did not leave a comment.

Gina B. on

Rating:

My original Uhaul reservation was rented out the day I was suppose to pick it up. Greg called me and told that he had found another 26' for me at Samps. Dave and Lahti were a pleasure to work with. Very professional and friendly. Highly recommended.

Lukas B. on

Rating:

No one was friendly or said almost any words at all. Didn't help me with trailer or anything...

Melanie W. on

Rating:

Customer did not leave a comment.

Chris M. on

Rating:

Customer did not leave a comment.

Gary M. on

Rating:

Customer did not leave a comment.

Carol J. on

Rating:

Customer did not leave a comment.

Taylor R. on

Rating:

Customer did not leave a comment.

Vern P. on

Rating:

This has got to be the best Uhaul location that we've visited yet. The staff is knowledgeable about the equipment and very helpful in getting checked in and set up. Highly reccommended!

Phil C. on

Rating:

Customer did not leave a comment.

David A. on

Rating:

Very easy and quick in and out service.

doug w. on

Rating:

It was not a great day for moving as it rained The trailer had a small leak making the items inside wet and damp.

Donald T. on

Rating:

I was extremely pleased with the dealership. Very helpful in all aspects. Thanks!

Keith L. on

Rating:

Customer did not leave a comment.

patti s. on

Rating:

When I reserve a truck for a location near my house, and then you move my pick up location to somewhere far from my house it is not good customer service. I feel like you wasted my miles and gas by moving my pick up to a location not near where I had my reservation. The gentleman at the location I picked up my truck from was very nice and he did a good job.

Jim K. on

Rating:

Put better tires on, we had one blow out and another that threw it's tread, both while traveling on interstate.

Jeff N. on

Rating:

We haveused this location before. They have always been very helpful.

Dan S. on

Rating:

Customer did not leave a comment.

vicki m. on

Rating:

Customer did not leave a comment.

Osean S. on

Rating:

Other than the Truck was shaking a bit too much while driving, it was excellent service.