Customer Reviews for San Miguel Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of San Miguel Stop

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Kim N. on

Rating:

The additional equipment such as dollie, and hand trucks were not in my truck, or on site.

Vernon H. on

Rating:

Customer did not leave a comment.

ROGER J. on

Rating:

Nothing

MARTIN K. on

Rating:

Customer did not leave a comment.

Debra K. on

Rating:

Customer did not leave a comment.

MARJORIE S. on

Rating:

Easy quick Rental

Stephen C. on

Rating:

Don't overcharge them like I was ripped off. My quote started at $267 for a 6 X 12 trailer to go one way, 500 miles. It ended up being $454 and UHAUL can't tell me why. What a rip off, dealing with support representatives for hours and them telling me they will take care of it and then transferring me to a number where I was dropped or put on hold for a long time. Too sad.

charles B. on

Rating:

Really busy but helped as time permitted

bishoy W. on

Rating:

Customer did not leave a comment.

marlene G. on

Rating:

Customer did not leave a comment.

Maria P. on

Rating:

Customer did not leave a comment.

Marcio R. on

Rating:

Great experience as always!

Joe R. on

Rating:

, not a thing everything was taken care of very professionally

Migdalia R. on

Rating:

Customer did not leave a comment.

Oscar A. on

Rating:

Customer did not leave a comment.

Andrew M. on

Rating:

The self pick-up doesn’t work at this location; have tried it on more than 1 occasion & it never works. VERY frustrating to sign into my uhaul account, order my truck with insurance/supplies preferences, enter all of my credit card info....only to get to the location and have to provide all of the same information ALL OVER AGAIN. It’s a waste of time to have to enter everything multiple times, and is definitely not customer centric.

Andrew M. on

Rating:

Mobil pick-up/rental does not work. Waste of time going online to rent & then having to go in & do all the paperwork again anyway.

Eric H. on

Rating:

Try not stealing money from customers. Have customers go to a different location

jeffrey H. on

Rating:

guy was a complete jerk. very confrontational. Tried to blame me for truck damage that was already noted from other location.Didnt like where I parked so I moved it for him and he still yelled that I should have parked a foot further than I did. I have rented a lot of u hauls in my life and have never had a problem until I met this clown. He runs a convenience store and was more worried about customers buying a drink then he was about his u haul customer. will never recommend his location !

Nyra F. on

Rating:

The attendant was very unprofessional he wouldn’t let me pay with my debit card told me to go to the bank and get cash to pay for my rental

Edward D. on

Rating:

Customer did not leave a comment.

JEFF H. on

Rating:

Nothing, all good

david H. on

Rating:

Faster service.

joseph D. on

Rating:

Customer did not leave a comment.

joseph H. on

Rating:

Customer did not leave a comment.

Debbie E. on

Rating:

I went to a locations that I had picked online. It said someone would call the next day to confirm location, I never received call or email so I went to the location I had picked. When Imarrived told I didn't have reservation. Had to wait for them to call their main office then given directions to the new location.

Doreen L. on

Rating:

Customer did not leave a comment.

Joseph B. on

Rating:

Customer did not leave a comment.

Melinda B. on

Rating:

Customer did not leave a comment.

william W. on

Rating:

sand in the compartment, blinker and break light on left side disconnected. No help connecting trailer or disconnecting when returned.

Stephen M. on

Rating:

Customer did not leave a comment.

Patricia S. on

Rating:

Customer did not leave a comment.

KAREN B. on

Rating:

We weren't instructed on anything. We were just handed the keys. My husband had to ask which truck and car dollie to take. The location was a mess.

Michael G. on

Rating:

Customer did not leave a comment.

MARIE A. on

Rating:

Customer did not leave a comment.

tom S. on

Rating:

I made the reservation and did the express check inn but when I arrived, the attendant made a whole new reservation or at least I went through all the same questions about my vehicle, car being towed, hitch rating etc. took me a little over half an hour to get on the road, first time ever for that problem

Michael C. on

Rating:

Customer did not leave a comment.

JEANNINE X. on

Rating:

It was the guys first time renting he did s great job

Irene Z. on

Rating:

Fix the truck. The truck was jerking when we pressed on the gas peddle. Everything else was fine.

KEVIN C. on

Rating:

Customer did not leave a comment.

Nestor N. on

Rating:

Door was stuck open. Paperwork was messy and was given to me unorganized. Didn't help hook up trailer. Lights were not working properly. Definitely will not use or recommend this place.

Randall T. on

Rating:

The truck I rented was filthy and smelled horrible. When I returned the truck, it took over 30 minutes of them trying to figure out what to do just to tell me they'd deal with it in the morning and then call me when it's done. I never received a call but I did get overcharged. I haven't figured out how to get the money they stole from me back but I can definitely say that I'd rather drive a bit farther to receive a cleaner truck with much better experience and all.

George C. on

Rating:

The site was filthy the persons could not speak English fluently I had to wait for some