Customer Reviews for San Tan Rentals Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of San Tan Rentals Inc

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Philip A. on

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Very friendly professional service from Timbo and Raul. Will definitely recommend them to others!

Deneice C. on

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Would not recommend anyone to do business with this company. We rented 2 trucks. When I returned the first truck, employee told me to park it in back, I did that and had to go back to our house to retrieve the second truck, while I was getting the 2nd truck, I received a nasty call from an employee chewing me out for leaving it parked in the back without leaving the keys. He kept on and on chewing me out, finally had to tell him to stop yelling at me as I didn't do it on purpose, and it was still our responsibility until we turned keys in, but he still kept on getting more mad. My wife arrived there before I got there with the 2nd truck, employee finally came out and apologized but still left us with a bad experience.

David O. on

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Wesley W. on

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Great customer service!

Gerald F. on

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Very friendly staff members. Very efficient.

Daniel I. on

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The guys at the front desk were absolutely outstanding. Extremely friendly and very helpful. I’m looking to buy some things just so I can rent another uhaul to move it.

aisha H. on

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The next time please do not confirm a reservation for a specific location without confirming if the location has availability. It was a very big inconvenience and very misleading. The agent provided a specific address and location, i arrived and they had no trucks available. Fortunately once i contacted Uhaul they were very apologetic and assisted with confirming availability with another location within the city. Overall the customer service was pleasant.

Gerard B. on

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Dan H. on

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I signed up for early pick, but was told that there U haul person didn't come in till 9 am. They were rude, uncooperative and refused to answer any questions or help me get any help from U haul direct. The unit had damage that was documented so I took it and went to move.

Amber C. on

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Raul was great and a huge help!

Aaron R. on

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Maybe start with putting the dollies in the truck when a customer comes to pick the truck up after hours. That way it won’t delay the customers move by 6 hours causing to have the use the truck an extra day!! OH and when YOU do forget to pick the dollies in the truck maybe give a $17 credit to the customer!!!

MARK T. on

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Raul accommodated my weekend need without issue. I appreciated the excellent customer care.

Kurt P. on

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Patrick K. on

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patrick K. on

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I don't think that I can improve on the very courteous and professional staff that helped me today. I in fact told them that when I dropped the trailer that I had rented back at the office. They were exceptionally kind to me. I will use this u-haul office in the future and recommend them highly to my friends and neighbors. Patrick Kane

BRENT H. on

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Great Service!

Ricardo B. on

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Keep it on

crystal R. on

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David S. on

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Joseph R. on

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William A B. on

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Great experience!! The representative was very informative, very professional and friendly.

Barry A. on

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TAE S. on

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Vanessa S. on

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randy W. on

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this is a new building and very nice

SCOTT M. on

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Nothing. By far the best customer service from a U-Haul store ever received.

NORMA H. on

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The service was so excellent, customer service very friendly and professional, have no complaints

Albert A. on

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Great service, I would go back every time

Vique C. on

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FRANCIS L. on

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So far so good. Keep up the professional jobe ethic.

amber F. on

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