This was my first time using U-Haul and these people made everything very understandable. They were polite and friendly. I would recommend them to everyone. You make using your services very easy.
Beverly H
Customer Reviews for S&B Flooring & Tile Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vibrating equipment junk made the whole experience horrible wrote a complaint and was just ignored
Chad DThe issue is Always more money for mileage, gas, late return, etc. Even with paper in hand with names of people I spoke with, what they said, prices quoted, etc.. I get charged more than expected. It is tiring 😐
Ronni BGreat people and very helpful. I wouldn't change anything.
Jimmie CThe online 24/7 program did not work, the go uhaul representative was not able to help us. We had to wait until the store opened and then the flooring store owner was amazing. He came to the business even though it wasn’t open to help us. It is unlikely we will ever use uhaul again.
LEIGH PVery friendly staff, as a bonus I found some of the most beautiful tile i have ever seen. Thanks
ROBERT SVery professional, courteous and friendly. I will definitely do business with them in the future.
Nathan PTruck was basically clean but did have some food stains on the console
Frederick PReggie (I think was his name) was excellent! Although I scrapped/scratched the outside roof everything worked as it should , had no problems! Very good experience!!
Kristy BFix the vehicle before you charge someone $300. $.79 is ridiculous for anyone trying to move further than 5 miles.
Christopher Vthe truck needed major maintenance. Both front wheels where squealing. When the truck came to hills the fan belt would start slipping. The agent did not know about the hitch adapter next to the ball. The fuel was marked as 1/4 tank and it was 1/8 of a tank. Big difference at current gas prices.
edward pThey were very accommodating.
larry gThe trailer we picked up was covered in dirt and mud and quite dirty inside. We took it because it had the most trade on the tires, because after a quick observation we noted most, if not all trailers of that size on site had hardly any tread left on the tires. Routine updates of old tires and timely cleanings after trailers are received would have made the experience better.
JORDEN IGreat customer service nice to have a local U-Haul agent
SHAWN PI am grateful S&B was very accomodating to me. Keep up the good work.
STEVEN MAgent was very nice
JAMES MWhen the truck is not available after a reservation has been made no I have to travel 18 miles one way to pick up and take back you should comp those miles but you wouldn’t do it.
DALE MThe guys at S&B were very friendly and helpful!
Grant MAbsolutely nothing.
STEVEN BCustomer service was excellent . Thank you very much
PENNYGRAPE Cnothing you doo well
GARY Wcalled for a price on a car dolly was told it would be 50.00 dollars end up being 57.00 & took a hour to get paper work right had to wait for someone to come and help
RALPH GLocation was moved 30 miles without notice to me. Truck box was dented and drop off location gave me a hard time. Luckily I had pictures.
Brian Sclean the trucks out, the cab and cargo area were very dirty
Chance Lhitch did not fit my ball so had to buy another one; they should have alternatives on hand. trailer parked in mud so needed extra help to hook up although under-staffed, the main employee was knowledgeable and helped me get through the otherwise not great experience
TIMOTHY L