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Justin R
Customer Reviews for S&S Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was very helpful and friendly. No complaints whatsoever!
debra pThey said they would email me the receipt but did not.
Richard KIt was very convenient drop off.
Darcy Dgreat service
Jonathan WAlways. Very nice and accommodating! We like the drop off after hours program. Made our long trip a little easier
Glenn DExcellent customer service, very knowledgeable about the equipment and made sure everything was hooked properly for safety.
NOLA WFantastic people to work with. Great job!
Andrew SVery nice drop off point. Very helpful and friendly 😊
Deann SThey did a great job
David KThe enclosed trailer was great to use except the trailer had no jack stand to help for connecting to the pick up.. It had a very heavy tongue that had to lifted on and off the ball hitch.
Kathy JCould not ask for a nicer guy than Greg Smith who helped me check my trailer back in! What a Great Encouraging Guy!
Steve SThe drop off location is part of a gun shop. Yikes. And being charged for after hours drop off on a holiday when UHaul is closed is honestly messed up.
Edward AThe best and friendliest people to work with!
Dan DLocation was closed. I called location the day before drop off and information given was great on how to leave truck and drop off key
ann FI made my reservation in Sioux Falls but had to pick it up at Pipestone. It was good service at Pipestone but didn’t expect to have to drive that far.
Teresa Wthank you
DEL HThe guys at S&S really went above and beyond to give me great customer service. Thank you so much! -Tom Reynolds
Devon SExcellent service , friendly staff
Jonathan WThey did have an area that was a bit swampy that could be improved but overall it was a huge lot and we'll maintained. Very helpful too!
JACK JOriginally reserved a 5x8, 10 days ahead of pickup from Marshall Minnesota, got phone call the day before pickup that the 5x8 wasn’t available in Marshall sent me to Pipestone. When we went to pick up the trailer they only had a 4x8. Pretty frustrating that your reservation system doesn’t work.
David LVery good experience
Deann SS and S provided me with a trailer in great working condition. The staff were friendly and flexible.
Bradley BOffice staff was very friendly and efficient. Truck was ready when we arrived. Would definitely use them again
DORA RThe office manager, at the pickup location, Elizabeth was very helpful and friendly. Based on my interaction with her, I would definitely book uhaul thru this location. We, originally, booked through uhaul in Marshall MN and it was the worst service ever. The Pipestone location made up for it!!
Cindi WClean professional personal.Able to do it over the web site.
DENNY MThankfully they were able to try and fix the problems the Charlotte,NC messed up. Appreciative to the staff here
Aubrie FNot their fault but I didn’t need the trailer when I picked it up. This is a small community and only one distributor so I was forced to pick it up before noon on Saturday when I really wanted it late on Sunday.
Teresa AGreat experience
bernard hLiz was so nice and so very helpful. She even hooked up my trailer for me. I have done business with these people before and will continue to do so. Great place with great people!
CINDY MNothing wrong with pickup place S&S great job got me in and out great service, but online experience was garbage with Uhaul. Reserved 26' truck for Marshall MN not Pipestone MN they didn't tell me anything I had to called 2 days before my move to find out they don't have a 26' in Marshall but I have to drive an hour and a half to get a 20' truck in Pipestone was not happy and inconvience for me which cost me more money than expected! Regardless they waived me a few miles ect but that's just to get you to pay for it they know it's gonna cost you more in the long run due to Uhaul's shady business. The rental places have been always good it's just Uhaul's way of doing business makes them look bad. Next time I'll go elsewhere and not F-haul! I'm giving poor rating for UHAUL not S&S Truck repair!
Kai MThe cable came off the door, struggling to open and shut the door. Did not pull and back up easily.
steve honly concern, the tuck was in dire need of new wiper blades. I didn't need to use them, and would have bought new ones if I had to. it would have been metal to windshield.
Leon CNothing, they did an excellent job on everything.
Allan HNone...They hooked me up and made sure everything was safe.
Kimberly BVery friendly and accommodating! Very helpful; they backed it in for me!!
Kris W