Customer Reviews for Sandersons Trailers & Hitch
(U-Haul Neighborhood Dealer)

376 reviews

1018 W Corbett Ave   Swansboro, NC 28584

(910) 326-1394

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 10/23/2021: Closed
  • 10/26/2021: 9:30 am - 2:00 pm

Services at this Location:

Contact Us

(910) 326-1394

1018 W Corbett Ave
Swansboro, NC 28584

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 9:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 10/23/2021: Closed
  • 10/26/2021: 9:30 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The right front headlight was not working. Ensure the trucks are operating as expected. Also, total mileage for rental did not cover additional miles for drop off.

GREGORY R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy Y. 
Rating:
5.0

Customer did not leave a comment.

Beverly W. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
1.0

Customer did not leave a comment.

Mykal Z. 
Rating:
5.0

Customer did not leave a comment.

Gail H. 
Rating:
5.0

Customer did not leave a comment.

Kristin B. 
Rating:
5.0

Small uhaul drop off/pick up that doesnt alway pop up on a google sesrched map. Fast, easy amd personal service with great recommendations.

KIRBY S. 
Rating:
5.0

All was good

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Caroline R. 
Rating:
5.0

Nothing

WILLIAM L. 
Rating:
5.0

We have rented here multiple times. Ms Sanderson is so nice and knowledgeable and a pleasure to deal with. Thank you!!

CRAIG C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

This location was on their game. Quick, efficient, and expert. I don't think I'll be in a position to do business with them because im in another state, but they are a model for a location.

PATRICKNICHOLAS G. 
Rating:
5.0

Nothing, you were awesome!

JAMESANDREW B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

Available parking spots were extremely limited when I dropped my van off.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Anastasios O. 
Rating:
5.0

Customer did not leave a comment.

LINDA I. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Erin Sanderson is wonderful. I use her business for all my U-haul needs. She goes out of her way to work around my schedule.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
3.0

My drop off time was before the location opened so I have no review to give for that location

JUDY G. 
Rating:
5.0

They were very friendly and went above and beyond to make it a great experience, they even worked it out so we could keep the same truck another day when we had issues with movers.

DWAIN W. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Outstanding service at this location. They got our contract modified so we would not incur extra costs.

LOREN J. 
Rating:
2.0

Customer did not leave a comment.

KODY H. 
Rating:
5.0

This was a really good experience!

phillip C. 
Rating:
5.0

Customer did not leave a comment.

FELICIADEMETRIA S. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN M. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS O. 
Rating:
5.0

Uhaul has been wonderful for our move. Two trucks and trips with no issues on either pickup or return.

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

JASON A. 
Rating:
5.0

Smooth, affordable and easy to get.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

JOY S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
3.0

Drop truck and trailer off same day around 4:30pm. Was charged for the second day even though we closed it out online! Very disappointed In UHaul will not use again.

JAIMIEHELEN T. 
Rating:
5.0

They are the BEST!

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

MEREDITH T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

MICHAELDAVID R. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

Very sweet called me ahead of time to make sure i knew where they were located and had everything I needed and that I knew what to do if she wasn't in at the time of drop off.

Dusty H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
5.0

Overall great experience. Didn't take long to check out and return the truck. Unfortunately, I had the truck longer than expected, but the staff was very accommodating and made the overall experience easier.

James H. 
Rating:
5.0

Too notch customer interaction! These owners are efficient, professional, thorough and helpful. Other than not being able to secure a hand truck there we were completely satisfied with the rental experience and the available equipment.

DEBORAH L. 
Rating:
1.0

Instructions on office entrance: Drop you rental behind building and place contract in drop box. You better have 4wd, lot was muddy with standing water and totally unorganized. Placed contract in drop box on 1/30 @ 3:30 pm, contract processed 2/1 @ 1015am and charged my card for an additional day.

MICHAEL C. 
Rating:
5.0

Very professional and efficient service

EDMUNDO G. 
Rating:
5.0

I am very pleased with the excellent customer service extended by Erin at the Swansboro, NC, location! Erin was knowledgeable, experienced, and very personable—qualities not often found together. She was willing to work with me to meet my needs, and went the extra mile to make my rental experience as pleasant as possible. Thank you!

APRIL D. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

DYLAN G. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Jarrod W. 
Rating:
4.0

Just longer site hours.

michael M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Best U Haul location in Swansboro NC.

RANDALL A. 
Rating:
5.0

Customer did not leave a comment.

BRYAN W. 
Rating:
5.0

Customer did not leave a comment.

Rusty G. 
Rating:
3.0

Customer service great

REX F. 
Rating:
3.0

Customer did not leave a comment.

Theresa W. 
Rating:
5.0

Customer did not leave a comment.

Ronnie C. 
Rating:
5.0

Nothing, they made it painless.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

mary W. 
Rating:
5.0

Excellent service attendant super nice

Sean S. 
Rating:
5.0

Excellent service. No improvement needed. Erin is always a pleasure to work with.

Thomas Y. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Great staff. Friendly and helpful.

Barrie B. 
Rating:
5.0

My original drop off location refused to take my truck because they were having an event at their store and Sanderson's was more than glad to have me!!

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

I have no issues with the customer service or the equipment. Overall a great experience. I cannot think of any improvements needed.

Pamela C. 
Rating:
5.0

Great Service as always, I always rent from Sanderson's U-Haul, they are the Best.

Ronald B. 
Rating:
3.0

The location was fine, but overall pick up experience was TERRIBLE. The mobile app was down and wasn't working. Had to call the 1-800 number for uhaul and the customer service person was also terrible. You could hardly hear the customer service person after saying that several times. After an hour the app finally started working and we got the truck. Customer service was worthless.

John M. 
Rating:
5.0

Customer did not leave a comment.

DAPHENE G. 
Rating:
4.0

Customer did not leave a comment.

Joshua B. 
Rating:
4.0

Customer did not leave a comment.

RUSSELL T. 
Rating:
4.0

Customer did not leave a comment.

James Alan L. 
Rating:
5.0

Customer did not leave a comment.

Fred T. 
Rating:
5.0

Friendly lady, she was very nice and helpful

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

I worked with Erin at this location and she is great! So helpful and friendly.

Bryon W. 
Rating:
3.0

Dropped off after hours

Fred T. 
Rating:
5.0

This location provides excellent customer service. Went out of their way to help correct an issue with our rental. Would recommend.

THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

Maurice F. 
Rating:
5.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Top shelf business. Would and will rent from them again.

STEPHEN W. 
Rating:
5.0

Friendly customer service, quick and easy.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Samir B. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Erin was extremely helpful. No improvements needed!

CORY K. 
Rating:
5.0

Customer did not leave a comment.

GRANT M. 
Rating:
5.0

Customer did not leave a comment.

Jean M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

The trailer had a wiring issue which caused several fuse blowouts and now I do not have any working brake lights on my pickup which I will have to pay for to have a mechanic fix !! NOT happy.

Robert B. 
Rating:
5.0

Quick service and very helpful.

BARRY S. 
No reviews have been submitted for this location.

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