Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and understanding. Will definitely rent here again should I need a U-Haul vehicle in the future.
Maiysha W
Rating:
5.0
Customer did not leave a comment.
Shannon H
Rating:
3.0
Customer did not leave a comment.
Adam L
Rating:
5.0
Fix the Uhaul App. It wasn’t working for pickup or drop off
WILLIAM K
Rating:
3.0
It was close - so that was the benefit. The lot was unpaved and full of puddles - not that big a deal, but not like the U-haul locations where I have been. It was closed - so I have no comment on the personal.
I had a lot of trouble using the app to return the truck. I would take pictures and then they would disappear or the app would have me start over and this was very frustrating. I finally was able to submit something - but I don't think it had all the pictures. The app process was fine - but it seems to not work as designed - at least on my iPhone.
Charles R
Rating:
4.0
Customer did not leave a comment.
Mark R
Rating:
5.0
Customer did not leave a comment.
Hector G
Rating:
4.0
Customer did not leave a comment.
Gerardo B
Rating:
5.0
Customer did not leave a comment.
Hanniford M
Rating:
5.0
I'm a repeat customer at this location. Very satisfied with the service and will definitely return when I need another rental.
Rudolph K
Rating:
5.0
Customer did not leave a comment.
frank p
Rating:
5.0
Customer did not leave a comment.
jose q
Rating:
5.0
Customer did not leave a comment.
Gayton S
Rating:
5.0
Customer did not leave a comment.
Joseph W
Rating:
5.0
Customer did not leave a comment.
Mehmet C
Rating:
5.0
The gentleman who helped me was awesome
paula E
Rating:
5.0
Customer did not leave a comment.
Janice A
Rating:
5.0
Excellent! Great to deal with. Sign was small - have driven past there many times and never knew they were there. Would definitely use them again.
Paul R
Rating:
5.0
Nothing. Everything was as expected.
JEFFREY E
Rating:
5.0
Great customer experience!
Mark D
Rating:
5.0
Customer did not leave a comment.
Barbara W
Rating:
5.0
Customer did not leave a comment.
PAUL R
Rating:
4.0
Customer did not leave a comment.
Richard K
Rating:
3.0
Customer did not leave a comment.
Ariel I
Rating:
5.0
Customer did not leave a comment.
Paige M
Rating:
5.0
Customer did not leave a comment.
Jim E
Rating:
5.0
Customer did not leave a comment.
Adrian H
Rating:
5.0
Customer did not leave a comment.
Christopher C
Rating:
4.0
Entire uhaul system went down while trying to pick up my rental.
Philip B
Rating:
5.0
Nothing
Bogdan B
Rating:
5.0
Customer did not leave a comment.
Gregory H
Rating:
4.0
All was good
Abhijat M
Rating:
5.0
Customer did not leave a comment.
Brian P
Rating:
5.0
They did a great job and very courteous.
Eric B
Rating:
5.0
Customer did not leave a comment.
Martha F
Rating:
5.0
NA
Walter B
Rating:
5.0
Customer did not leave a comment.
Thomas V
Rating:
5.0
Professional places
Joaquin a
Rating:
5.0
Very friendly and helpful
Jennifer K
Rating:
5.0
Personnel very helpful.
Ian R
Rating:
5.0
Customer did not leave a comment.
HARRIET K
Rating:
5.0
Santellis is the place to go for all your U-Haul needs!
Edward T
Rating:
5.0
Customer did not leave a comment.
Rick K
Rating:
5.0
Customer did not leave a comment.
Sean F
Rating:
3.0
Customer did not leave a comment.
Jason B
Rating:
5.0
Customer did not leave a comment.
Peter M
Rating:
5.0
Everything was perfect
JOHN G
Rating:
5.0
Nothing
julie T
Rating:
5.0
Customer did not leave a comment.
EILEEN b
Rating:
5.0
Great job - keep up the good work!
Cyril K
Rating:
5.0
Guy who ran the u-haul service here was tremendous
Michael P
Rating:
5.0
Owner is excellent to deal with
NICHOLAS A
Rating:
5.0
Customer did not leave a comment.
Victoria R
Rating:
4.0
Excellent customer service. Very fast and efficient getting checked in and receiving my rental unit. Gentleman handling rentals was very friendly and helpful.
ROGER F
Rating:
5.0
Customer did not leave a comment.
TIMOTHY D
Rating:
5.0
Customer did not leave a comment.
Rudolph K
Rating:
5.0
Customer did not leave a comment.
Christopher K
Rating:
5.0
Customer did not leave a comment.
Michael D
Rating:
5.0
Customer did not leave a comment.
Errol M
Rating:
5.0
Totally smooth and hassle-free experience; appreciated the guidance by the shop owner on an early Saturday AM rental.
Ira K
Rating:
5.0
Customer did not leave a comment.
Ricardo P
Rating:
5.0
Customer did not leave a comment.
CARLOS E
Rating:
5.0
Very nice attendant!
JULIE T
Rating:
5.0
Warm and friendly manager
JOHN D
Rating:
5.0
Customer did not leave a comment.
Alfred N
Rating:
4.0
Customer did not leave a comment.
Martha F
Rating:
5.0
Customer did not leave a comment.
Charles B
Rating:
5.0
The service was great. Extremely helpful and pleasant.
Janakiram C
Rating:
5.0
Customer did not leave a comment.
Steven P
Rating:
5.0
Customer did not leave a comment.
DENIS A
Rating:
5.0
Customer did not leave a comment.
CARLOS M
Rating:
3.0
Customer did not leave a comment.
William M
Rating:
5.0
Easy process to schedule a pick up. My contact Burt was excellent to work with throughout the set up. He does right by his customers.
maureen f
Rating:
3.0
Customer did not leave a comment.
Kristin C
Rating:
5.0
Customer did not leave a comment.
Karen R
Rating:
5.0
Friendly, quick and efficient. Highly recommend using this location over all others.
William Z
Rating:
5.0
There was no one at the drop off site to make comments it was after hours
mike p
Rating:
5.0
Customer did not leave a comment.
FINN C
Rating:
5.0
Customer did not leave a comment.
Judith S
Rating:
5.0
Very friendly staff. Great experience!
John D
Rating:
5.0
Customer did not leave a comment.
Michael J
Rating:
5.0
Customer service was excellent. Location was convenient for pick up and drop off.
Paul A
Rating:
5.0
Fast and excellent service
Lucretia I
Rating:
5.0
Customer did not leave a comment.
Morgan T
Rating:
5.0
Customer did not leave a comment.
Michael H
Rating:
5.0
Customer did not leave a comment.
Niki D
Rating:
5.0
Customer did not leave a comment.
Casina M
Rating:
5.0
Customer did not leave a comment.
Cailyn H
Rating:
5.0
Great and friendly service. Highly recommend
Bradlaugh H
Rating:
5.0
Customer did not leave a comment.
Nicole D
Rating:
5.0
Customer did not leave a comment.
R M
Rating:
5.0
Customer did not leave a comment.
Samuel V
Rating:
5.0
Very please with everything
Reda F
Rating:
5.0
Customer did not leave a comment.
Jennifer S
Rating:
5.0
NOT A THING!
Raymond H
Rating:
5.0
Customer did not leave a comment.
TYLER P
Rating:
4.0
Customer did not leave a comment.
JOHN G
Rating:
5.0
Truck was clean and ready to go - Excellent Customer Service at this location
STACEY I
Rating:
5.0
Customer did not leave a comment.
Joseph S
Rating:
5.0
Santelli's Uhaul is a great location, friendly, knowledgeable and friendly service. I will definitely use Santelli's again when I need a Uhaul
