Customer Reviews for Santinos Furniture
(U-Haul Neighborhood Dealer)

14 reviews

2700 Mitchell Rd   Ceres, CA 95307

(209) 262-1738

Hours

  • Mon–Wed
    10 am–6 pm
  • Thursday
    Closed
  • Friday
    10 am–6 pm
  • Sat–Sun
    1 pm–5 pm
Special Operating Hours
  • 12/10/2022: 1:00 pm - 4:00 pm

Services at this Location:

Contact Us

(209) 262-1738

2700 Mitchell Rd
Ceres, CA 95307

Services at this Location:

Hours

  • Mon–Wed
    10 am–6 pm
  • Thursday
    Closed
  • Friday
    10 am–6 pm
  • Sat–Sun
    1 pm–5 pm
Special Operating Hours
  • 12/10/2022: 1:00 pm - 4:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Not sure. Had to wait 1 hour from scheduled pick-up time. There was a note on the door saying "be right back". Waited 15 mins and I called number and the woman said she was "just around the corner and she would be right there". Didn't show up for another 45 minutes. When I arrived home and rolled up the door on the truck's 15' box, it was full of trash and wood pallets. I immediately took a photo. We cleared the trash and pallets out to use the truck but replaced the pallets before returning because we had no place to dispose of them and they weren't ours anyhow. I told the woman when I returned it what we found and she asked me to text her the picture. I was shocked when I recieved my receipt in the mail and was charged a $50.00 cleaning fee. I called the woman and she was very surly - telling me the truck was clean when we took it and too bad, take it up with Uhaul, all in a very taunting manner. This person shouldn't be anywhere near the Uhaul brand.

Kenneth K. 
Rating:
5.0

Great customer service, she made this transaction easy and I will use and refer this location for all truck rental needs.

Jeanne F. 
Rating:
5.0

Already excellent customer service.

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

Babaldeep K. 
Rating:
3.0

When you rent something for a certain place let them work with client. Get rid of your “phone tree” people

Dirk M. 
Rating:
5.0

Keep up the good work!

John L. 
Rating:
5.0

Customer did not leave a comment.

Joette B. 
Rating:
3.0

no personnel at this location. Everything was done through the online portal. No issues.

Zachary D. 
Rating:
3.0

No personnel present to receive the rental return. Did everything online and it went fine.

Zachary D. 
Rating:
5.0

You have a peach of a gal with Natalie! I definitely will utilize her services again! Thanks for all that was done and in a timely manner!

Nancy S. 
Rating:
3.0

They were not open.

Cory V. 
Rating:
3.0

They were not open.

Cory V. 
Rating:
4.0

I am glad to have gone to this location. I originally went to Creative Sew on Lander in Turlock (booked in person on 9-3-2022). I was told I could do online check in. However, when I got there on 9-18-2022, it was not available. Without my knowledge , my reservation was transferred to Santino's Furniture. In addition, Creative Sew was going to charge $80 to return the truck to THEIR location.

Robert M. 
Rating:
2.0

Customer did not leave a comment.

Emerald Z. 
No reviews have been submitted for this location.

Additional Services at this Location

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