Customer did not leave a comment.Matthew M.
Schrock Structures Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stacey H.
Customer did not leave a comment.John M.
Customer did not leave a comment.Andrew F.
The customer service rep was an awesome young man! I hope to never need a uhaul again, but if I do, I know where I will go. Thank you!Michelle W.
The customer service rep was very nice and professional.Thomas M.
Both locations were great but we had a problem with the online pricing. Online it said 2 days for $159.00 then when we signed in to pick it up in one town it switched us to another town for pick up. A customer representative called us qnd said she would add on 20 miles since te pick up spot was farther but in the end she didn't.Raymond M.
It was a pleasure working with Matthew. He went out of his way to be helpful. I would recommend him in a heartbeat to my family and friends!ron R.
Customer did not leave a comment.mark C.
I had no idea where to park the truck at this location. It would be great if there was signage that directed parking.Matt L.
Took me almost 30 to get app to work to start.process..another 10 min or so in pouring rain trying to get lock undone to get key..then retrieved key as soon as i saw it..then get to my destination only to find out the utility dollie i requested was not on the truck..had trouble loading site to return truck..never again doing 24/7Sheila J.
More free mileage some people cannot afford to use the other expensive companies so they use yours and your trucks to clean they drive very good and very content with them. It would be nice to have more free miles thank you very much and we are very happy to use your company we look forward to using you againGeorge V.
Customer did not leave a comment.Blake G.
Please call me with a price, if you would consider selling this U haul dolly to me. If this tow dolly is not for sale, do you have any new ones, or other used ones for sale? Please send me a picture and price. Thanks Eldon Glick Phone (330) 464-6789 ThanksELDON G.
Not happy that the trailer could not be at the originally requested location. I reserved in plenty (over 1 week) of time for a trailer to be where I wanted to rent from. Location I did get from was very helpful and pleasant to work with.kayla S.
Customer did not leave a comment.sarah B.
Customer did not leave a comment.Jim R.
I was giving a truck with absolutely no brakes when I returned the truck I let them know the truck was unsafe and the breaks were going straight to the floor the lady told me all the 26 foot trucks were like that because of the certain break system the same lady then called me an hour later to apologize and say she was wrong and that the abs system was out and she was glad me and my family were not seriously injured but Uhaul still had no problem billing my bank card, never offered any type of reimburse for my horrifying experience! Uhaul put my entire family at risk!Rochelle B.
Customer did not leave a comment.John C.