Customer did not leave a comment.Ron S.
Customer Reviews for SecurCare Self Storage 148 Jonesboro
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jennafer H.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Aundrea J.
Customer did not leave a comment.FERDINAND W.
Customer did not leave a comment.SHAMEEKA G.
My only problem is that they downgraded my truck to a smaller size which cost more money for my move and I wasn't notified in a timely manner.Lisa G.
The wrong equipment was given I ask for an appliance dolly i was given a utility dolly it made my moving experience horrible I won't ever use uhaul againRegina G.
Customer did not leave a comment.Kimberly C.
Nothing, the representative was so sweetKeisha G.
Customer did not leave a comment.DeQuincey B.
Walked in with a reservation...was told by the front desk clerk that they were closed because she was on her lunch break and they would reopen at 2pm...i said i had a reservation and she said she had already clocked out and she wasn;t suppose to clock back in but she did and gave me the truck...can't believe this kind of service..you don;t tell customers that...will use somebody else next timeRobert B.
Great customer service.TOYA J.
Customer did not leave a comment.Haywood R.
Was hard changing gears when drivingCHERYL S.
Customer service was excellent and transaction went smooth! I will be back soon! Thank youYashika H.
Customer did not leave a comment.Luke P.
Customer did not leave a comment.Roneasia R.
Customer did not leave a comment.UNA R.
Don't over charge customersLavonda H.
Customer did not leave a comment.terri P.
Lana was awesomeMarjorie W.
Suggested improvements: Put a more visible sign for after hours key drop off.Tracy J.
Customer did not leave a comment.Stephan F.
Customer did not leave a comment.Eric T.
All goodWilburn J.
Nothing lovely staff ladies are real cool and knowledgeable and very helpful I look forward to doing business with that location in the future.Prudent G.
They provided the wrong key to the truck and had the truck parked in a position that was hard for me back out. It took 2 people guiding me out of the small parking lot. They should always back the truck in for clients to have easy access. This was supposed to be a contactless transaction but bc the the key issue I had to make contact 2 times with the agent.Shavia L.
The lady at the office that day left and returned with a man. On her way out of the parking lot spoke to us with a condescending tone and made unkind facial expressions to us telling us that we were blocking the flow of traffic. I said yes maam and she drove off shaking her head at us. She didnt say hello or entreat us as customers. She acted as if we were being a nuisance. I won't use this location again. First and last timeYolawnda K.
Customer did not leave a comment.Tonni G.
Customer did not leave a comment.WILLIE B.
Customer did not leave a comment.tayna B.
Customer did not leave a comment.John C.
Customer did not leave a comment.Jozsef G.
Rude workerMarquez O.
Customer did not leave a comment.Mechella O.
Had to wait in rain a bit for clerk to come in office. But she was professional + courteous.Tammy M.
I preferred a appliance dolly for $10 and it was not in the truck, when I pick up the truck for my 6 hour planed move. The location was not opened at the time, I picked up the truck, so there was nothing I could do. This is the 2nd time within a year, that I ordered a U-Haul and the dolly was not in the truck. Very disappointed!!!!Cynthia C.
Shayla was excellent. Wonderful customer service. The mobile check out is just way too much to do. What a real person could have done in five minutes, it took over 15 minutes to do. I will not use it again.Perry Q.
had no issues everyone was polite and helpfuljeanne A.
Maybe stay open longer instead of closing at 5/30 stay to 8pmAlvin B.
I was overcharged $200 which put me in a bind on my other bills and my money has yet to be refunded!!!korinthian W.
Customer did not leave a comment.shane O.
Longer operating hours.Clinton W.
Address was somewhat fuzzy. Once we found the store we were able to get in and out within 15 minutes. Everything was prompt and precise.Pam S.
Customer did not leave a comment.miwanda T.
Customer did not leave a comment.clinton M.
I was greeted with a smile had the truck checked out and I was finished with in minutesReid P.
The truck I was given was filthy. It smelled like an ashtray and there were cigarette ashes in every cup holder and pocket in the truck. There was also white dog hair everywhere. Since I was pushed for time, I had to take the truck. Then I was charged a clean-up fee when I returned the truck in the same condition I received it in.Rebecca D.
A very professional and effective young lady with people skills and very versed in her job. She also had a very well kept and clean site. I would also recommend her for a promotion or a raise.AUNDRA J.
Customer did not leave a comment.LINDSEY H.
Customer did not leave a comment.BRANDY S.
Customer did not leave a comment.MARCO M.
Customer did not leave a comment.BRANDON W.