The Representative can greet me upon entry instead of making me wait 5 minutes while he is sitting in his officeAndrew R.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Barbara K.
Very friendly and supportive staff.PETER F.
Customer did not leave a comment.Gerry W.
My overall experience was great. It was nice the ease of the process of doing online. From pick up to drop off.Casey B.
This location was about 25 miles from my house but there did not seem to be one closer.Abed G.
Staff was very pleasant and helpful. Online registration made the whole process very quick and easy. Highly recommend this location for Uhaul needs.Susan R.
The staff was very friendly and helpful!!Kaci H.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.John O.
Customer did not leave a comment.Barbara C.
Fast, friendly, professional service.Robert S.
Customer did not leave a comment.Beth M.
Customer did not leave a comment.Zachary Z.
Very helpfulDavid C.
Friendly, helpful, and professional. I am glad this facility is in my area.Robert S.
First time ever using U-Haul. Made the move so much easier! Although, I could not access the website to log in my 'walk around'. Other than that....it was a good experience.Debbie E K.
Customer did not leave a comment.Gene S.
Friendly, friendly, friendly!!!David P.
This location was great but we were charged extra for a mistake on Uhauls end, which is not acceptable. Will not be using again unless taken care ofNick C.
Customer did not leave a comment.Bob L.
The lady that waited on us at Seitters was exceptional and deserves a raise. She took off the extra miles and was very compassionate with two very tired and well over 60 year old folks. We left there feeling much better. NO complaints there..David P.
Customer did not leave a comment.Matt K.
Customer did not leave a comment.James N.
Customer did not leave a comment.Jerry S.
lights for trailer did not workjames F.
Customer did not leave a comment.Danielle C.
Customer did not leave a comment.christopher H.
Worst experience I ever had! Making a reservation for a truck pick up that evening and not getting one until noon the next day! Really put me behind as far as moving!John H.
Has nothing to do with the place we picked up the trailer, but this was the 3rd booking we had for the trailer. The first one told us the trailer was in Warrenton MO, but the paperwork showed another place that was further away. Then we booked in Washington MO and said we would pick up at 8 am. The day before I got a call to confirm pick up and I was told the trailer wouldn't be there until noon and that I can't choose the pick up time. They were able to switch me in to a trailer that I was able to pick up at 8 in a near by town.Paul V.
Customer did not leave a comment.Robert S.
Unless you are in this area is was inconvenient and not near a gas station if needed. In the middle of nowhere and narrow windy roads each way we went. But it was there and accessible.Francesca C.
I didn't sign up for the movers insurance for $56 but it was added anyways. It was called a deposit & I didn't notice until I looked at my contract. I had reserved already online & it was added after the fact with nothing explained.Donald B.
VERY NICE PEOPLE TO WORK WITH, GOT THE JOB DONE WITH PLEASURE!Timothy W.
Customer did not leave a comment.Christine L.
Nothing. Great customer service. Thank you.Gary S.
Friendly people. Good people. Happy customer. Don't change anything.matt W.
Customer did not leave a comment.TERRY P.
Customer did not leave a comment.david P.
Customer did not leave a comment.Shawn E.
Always give a return receipt,not sperataly! Thanks agin!ANTHONY W.
Uhaul was great. I gave them short notice. The time I originally was given was later than I wanted.. While driving around doing errands we saw a truck had been returned at another location and 1-800-go-uhaul arranged it asap.james G.
Not a thing! The staff knowlegable and helpful. The owner was leaving when I returned the truck and took the info and key for me. I didn't even have to go back in the store. Excellent, small-town service!Susan R.
Store personnel very friendly and answered any questions that I had. Very Good Customer Service. Believe her name is Lisa.James S.
The service and equipment were wonderful, great working with the team there. Only wish they had other moving essentials, boxes, tape, mats etc. And the smaller truck isn't a difficult step up, but a ramp would have been good too, for the heavier items.Patrick K.
Seitter's market always has outstanding customer service and presents a clean and professional appearance. Being x military I have rented many U-Hauls and this experience was by for the best. I will only use this location for my future rental needs.Jeff C.
Customer did not leave a comment.Donna C.
Customer did not leave a comment.Thomas F.
Nothing. The owner was very polite, kind,and prompt, offering excellent customer service.Jackie H.
Customer did not leave a comment.Sean P.
It was only an in-town move, but the truck was clean and ran well. Seiter's is an excellent place to do business. The people there are always friendly and professional.LINDA J.
Customer did not leave a comment.CYNTHIA P.
Customer did not leave a comment.Cynthia P.
Customer did not leave a comment.Alan D.
Customer did not leave a comment.Edward O.
The drop off location were the only people to inform me of this. The lady at this grocery store that helped me was more helpful than your own uhaul employee.David A.
Customer did not leave a comment.Otario D.
great people, great truckLinda J.
Customer did not leave a comment.Amy B.
Customer did not leave a comment.Thulani S.
Managers need to know the difference between a one way drop off and an in town drop off when it comes to a person being charged correctly. Run a business if you want to claim a business.april C.
Customer did not leave a comment.Angelique S.
Friendly service. Quick and easyGary R.
The whole moving/renting a U-Haul experience could not have gone any better.Sheri W.
Customer did not leave a comment.Alan T.
Karen at Seitter's Market & Uhaul in New Haven was great to work with on my truck rental. She answered all my questions and pick-up and drop- off was fast and easy. The truck was clean and ran great. Overall they really know their business and provide excellent service.Mark B.
Upset because I was charged for gas that was never in the vehicle.Timothy C.
I went on the 12 of April in Poplar bluff to reserve a car hauler In Washington city for the next day. I was going to pick it up at Washington and drop it off in Poplar bluff. I drive for 3 hours and I'm told he has 2 haulers one was going out the next day and the other one was for local use only. so after driving for 3 hours I had to go another hour out of my way to get a hauler and I only needed it for 8 hours I was told it would be $54.00 and I end up paying $116.00. I will not use this service again.Richard L.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.Allen B.
Customer did not leave a comment.ALAN L.
I will definitely use this location again. They were very nice and accommodating. They went above and beyond to get it all set up for me. Thanks again to Karen and her team.DEBBIE B.
Customer did not leave a comment.CHRISTOPHER H.
Customer did not leave a comment.Denise C.