Customer Reviews for Select Equipment Rentals Athabasca

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Select Equipment Rentals Athabasca

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Larry C. on

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Went to pick up 15 ft truck in Athabasca at select rentals and they only had 26 ft ones. She found a 20 ft in Boyle 40 miles away and sent us there. Git there and they said it was reserved . Lady there helpful. Called office and got us the 26 ft one for the 15 ft price and 180 free miles. Went to drop off next day and waited in big lineup for about 45 mins. AC notworking and we all sweating . When finally at counter she tried to charge me extra for gas andmileage. 3/4 tank instead of the real 1/2 tank. Luckily I had taken a pic . Also charged me extra 20 miles when we were just under our allowed mileage ,but I just wanted to get out of there so paid bill and left. Was not very happy with the service.

Robert D. on

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Very friendly staff

Bob E. on

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Customer did not leave a comment.

Gail K. on

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Easy drop off but no personnel available to help get the heavy hitch/trailer off the vehicle due to the hitch not having a jack on it

Christina C. on

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Convenient

Kim L. on

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Cody B. on

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Have the trailer available where I chose pick up location to be. I originally booked for Taiga Nova fort mcmurray, when I recieved the text the day before it said I was booked for athabasca which was a 2-3 hour drive from me. I was already running on a tight schedule as I had to load the car on the trailer and drive across country. I managed to make it home in time, but I suggest making sure the trailer is available in the preferred pickup location, especially since I booked about 3 weeks ahead of time.

jennifer s. on

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Bertha B. on

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Excellent Service!

Mandy R. on

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Todd in Athabasca, had incredible customer service. I walked in, not knowing what exactly size of truck I needed, I feel he went above and beyond to reassure myself, and helped me through the entire process. Thank you Todd!!

Vincent A. on

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STUART K. on

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Bertha B. on

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I received excellent service - no recommendations required.

Gary B. on

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Steve D. on

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gina h. on

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Christina B. on

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Darren P. on

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Overall great experience

Taufiq M. on

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Robert L. on

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I lived in Fort Mac could not get anything there had to drive three hours to Athabaska my only complaint

Linda F. on

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Alice P. on

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Aaron T. on

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Wherever this vehicle was last serviced needs to be notified of what could have been a very serious accident.

Matthew D. on

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Randy N. on

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Ensure vehicles cleaned prior to pick up.

David W. on

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John J. on

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Wanda S. on

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Best service ever! Todd was very helpful. It was my first time renting a uhaul and he made it easy!

Rick G. on

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great service all around .. and very personable . don't see any improvements off hand

Jimmy A. on

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The vehicle was dirty upon pickup and had to by cleaned by myself to avoid extra charges. The location was new to uhaul, however staff should all be trained in how to check out a vehicle. The staff present the day of my pick up didn't even know which papers were mine or anything about my reservation. The gas tank was marked fuller than it actually was upon pickup than it actually was and we have pictures to prove this.

VICKI P. on

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pat m. on

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Dan Q. on

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I recommended a friend to rent trailer from athabasca

Joyce H. on

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Marie A. on

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dale h. on

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Gary B. on

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I dropped off the unit after hours (< hour after 5pm closing), but followed instructions I made with Athabasca office rep earlier in the day. I never entered the establishment, only parked trailer where directed. Longer business hours would be nice, but in the end it made no difference. Remove the web posting indicating a UHaul outlet exists in Lac La Biche.

Shelly G. on

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Todd provides the best customer service ever

Terri H. on

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uhaul rep was very good ..i was the first customer at the Athabasca location..i would highly recommend this uhaul loaction..thank you very much