Customer Reviews for Self Serve Lumber Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Self Serve Lumber Co

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Abel A. on

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The car dolly was not clean, tire guard damages on passenger side and light on driver side missing a faster and hanging out. This location did not know how to create the rentals agreement. Picked up equipment on Saturday and returned to other location Sunday morning at 9am received rental contract email at 10am Monday.

MIKE O. on

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Pat S. on

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Robert S. on

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Thomas H. on

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It took me 30 minutes to drop off my trailer. The hand held device kept locking up and he had to call someone to finalize the drop off. More training or a different way to drop off is needed. Other than that, a great experience.

Thomas S. on

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Great serves

DEANA T. on

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CLIFFORD W. on

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Outstanding service.. everyone working there were really nice and helpful. We recommend to others and will keep going back...

THOMAS H. on

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Continue to be polite and helpful.

Lora C. on

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I Rented The U Haul For 5 Days And All Together With 1 Appliance Cart,Insurance And Milage My Cost Came To $469.00 Not Very Happy Customer

Derek S. on

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Russel C. on

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Orville I. on

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Self Serve Lumber Co. was excellent, no need to change a thing. Great experience!

Judy G. on

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I sure appreciated the service from this agent in Croswell. He made my return quick and easy.

Tom W. on

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nona B. on

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Why doesn't this location have a pickup truck? Sometimes that's all I need.

lori K. on

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It was a perfect experience. The young guy that signed us in and got us going was outstanding and very helpful. I don't recall his name but he and the rest of the group there was very helpful and professional. Excellent experience and thank you to everyone there for helping out.

Mark W. on

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The trailer was great. I should have had a 4" drop hitch for a jeep Cherokee. it still work.

Diane W. on

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Kyle S. on

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Truck was very dirty. The cabin and the back cargo area were both covered in mud. Additionally the truck was very low on gas- only a 1/4 of a tank. So we immediately had to start our move off with another stop.

Heather N. on

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David S. on

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Rob H. on

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Gary M. on

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Robert K. on

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Have more trucks available

Gloria N. on

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Great customer service! Truck was available as planned.

Rob H. on

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excellent service

Gary R. on

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Ronald L. on

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steve M. on

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The manager at the Plainfield, Grand Radids location was great too. Al McFarline

Ray L. on

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