Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your truck was I used had lose steering very dangerous to drive especially for a novice
william hall
Rating:
4.0
Didn’t have the appliance hand truck that was requested, move the move more difficult
Lynn Koltvedt
Rating:
5.0
Customer did not leave a comment.
Mark Ugo
Rating:
5.0
Customer did not leave a comment.
Kaylee Weiland
Rating:
5.0
Customer did not leave a comment.
Randy Conrad
Rating:
4.0
Truck was fine. I was surprised that I received an additional charge for mileage.
Truck received less than gull on fuel.
I returned it full figure that would’ve been a wash.
Guess i was wrong. Your welcome for the extra 10 gallons of fuel.
Will never use U- Haul again
George Sabin
Rating:
5.0
Customer did not leave a comment.
James Svoboda
Rating:
5.0
The heater didn't work. Heavy frost inside wind shield.
The clerk was awesome. Friendly, knowledgeable.
Jennifer Bush
Rating:
5.0
Customer did not leave a comment.
Seth Leker
Rating:
3.0
Wasn't thrilled with having to order it online-would prefer to do it in store
Christopher Freier
Rating:
5.0
Customer did not leave a comment.
John Bukovick
Rating:
5.0
The driver's side headlight needs to be replaced. Thanks for the great service!
Kevin Gebhard
Rating:
5.0
Awesome and very easy
Deborah Gontarek
Rating:
3.0
Customer did not leave a comment.
Heather Sheridan
Rating:
4.0
Customer did not leave a comment.
allen thompson
Rating:
3.0
Wish you had cargo vans
Michelle Bowers
Rating:
5.0
Customer did not leave a comment.
Natalie Solberg
Rating:
5.0
Customer did not leave a comment.
Robert Learmont
Rating:
4.0
Customer did not leave a comment.
Bruce Nielsen
Rating:
5.0
great service, friendly staff
Joseph Erdt
Rating:
1.0
Customer did not leave a comment.
Ryan Runyon
Rating:
5.0
Customer did not leave a comment.
Dan Wenzlick
Rating:
5.0
Customer did not leave a comment.
James Rice
Rating:
5.0
Customer did not leave a comment.
Tad Greig
Rating:
5.0
Customer did not leave a comment.
Rebekah Acord
Rating:
5.0
Nothing needs changed
Hiram Ellsworth
Rating:
4.0
Customer did not leave a comment.
Charles Garry
Rating:
5.0
Customer did not leave a comment.
Jacob Walls
Rating:
5.0
Service is the best
David Hall
Rating:
4.0
Customer did not leave a comment.
Donna Baynai
Rating:
5.0
Well all I needed was a trailer to haul a troybilt tiller, went by this place they had just the trailer I needed went in ask all about renting it, there great place to rent!
Robert Dafoe
Rating:
5.0
Customer did not leave a comment.
Jason Ibel
Rating:
5.0
Customer did not leave a comment.
Jason Ibel
Rating:
5.0
friendly staff, great service.
Joseph Erdt
Rating:
5.0
Customer did not leave a comment.
Jeffrey Taylor
Rating:
5.0
Drop-off was quick easy with receipt in hand
GLENNA RALEIGH
Rating:
5.0
Customer did not leave a comment.
Dale Demankowski
Rating:
5.0
I had good service, quick and polite
Dewayne Huggins
Rating:
5.0
Customer did not leave a comment.
Richard Boyce
Rating:
4.0
Truck cab smelled like smoke. The bag my packing blankets came in was open & I only received 5 blankets instead of 6.
Fay Tanner
Rating:
5.0
Customer did not leave a comment.
BRUCE KELLEY
Rating:
5.0
Customer did not leave a comment.
Bruce Kelley
Rating:
5.0
Nothing
Deborah Gontarek
Rating:
5.0
Trailer could use better basic maintenance.Great location though.
Riley Miller
Rating:
5.0
Customer did not leave a comment.
SHELLY JOANN CONRAD
Rating:
5.0
Customer did not leave a comment.
Nickole David
Rating:
3.0
Customer did not leave a comment.
randy scripter
Rating:
5.0
The man who rented us our uhaul truck was friendly very helpful and knowledgeable-he is Definitely Underpaid!👌
STEVEN R KRAATZ
Rating:
5.0
Customer did not leave a comment.
Chris Bennett
Rating:
5.0
Customer did not leave a comment.
Charlotte Draheim
Rating:
3.0
Customer did not leave a comment.
Garry Wilhelm
Rating:
5.0
Staff was very friendly.
Jason Ibel
Rating:
5.0
Drop box location for the keys was incredibly difficult to find in the dark. Took 3 of us at least 5 minutes to find it.
Kristina Burr
Rating:
5.0
Customer did not leave a comment.
Thomas VanRiper
Rating:
5.0
Easy arraignment easy drop off. Friendly!
Tracey Okeefe
Rating:
5.0
Customer did not leave a comment.
Jerry Gregoricka
Rating:
5.0
Customer did not leave a comment.
dennis hahn
Rating:
5.0
Great service.
Mark Chant
Rating:
5.0
Customer did not leave a comment.
Bryan Thayer
Rating:
4.0
Customer did not leave a comment.
Spring Downer
Rating:
5.0
Customer did not leave a comment.
DONNY MILTON
Rating:
5.0
Customer did not leave a comment.
Gayle Bachman
Rating:
5.0
Customer did not leave a comment.
don carpenter
Rating:
1.0
No help when it came hooking it up. Employee seemed annoyed to help
Craig Brock
Rating:
5.0
Customer did not leave a comment.
robby mcdaniel
Rating:
5.0
Very helpful and pleasant
Sheree Hoose
Rating:
4.0
When I picked up the truck there was a crack in the windshield. When I did the initial check over I didn’t notice it because they put the huge advertisement across the windshield. I don’t know if they were trying to be deceptive, but it wasn’t mentioned. Then I had to call UHaul, wait 2 hours for them to call me back, so I could report it because I had already submitted my check list.
William Behnke
Rating:
5.0
Customer did not leave a comment.
Lisa Payton
Rating:
5.0
I chose “no” for the recommendation portion because although it was a positive experience as a stand alone location, the experience with UHaul, overall, was disappointing.
D Robert Whitman
Rating:
5.0
Customer did not leave a comment.
Meir Man
Rating:
5.0
Very quick and easy, helpful staff
darlene or Heath coppa or Swaenepoel
Rating:
5.0
Customer did not leave a comment.
Mary Hargis
Rating:
5.0
Customer did not leave a comment.
Jason Moore
Rating:
5.0
Customer did not leave a comment.
Gordon Sterling
Rating:
5.0
Customer did not leave a comment.
Gordon Sterling
Rating:
4.0
Customer did not leave a comment.
Libby Tinkle
Rating:
5.0
Customer did not leave a comment.
Bill Griffiths
Rating:
4.0
Customer did not leave a comment.
Linda Palen
Rating:
5.0
Customer did not leave a comment.
Ronald Wise
Rating:
5.0
Customer did not leave a comment.
Roseann Smith
Rating:
5.0
There was a leak in the passenger side in the loft
Notified this location
Sharline Stewart
Rating:
5.0
Just noting that there was damage to the truck, but that damage had been previously documented by UHaul. I also was able to easily use the online reporting mechanism to make note of the damage prior to leaving the store. The damage was minor and did not impact my move. We reserved online and pick up was a breeze.
Joshua Strickland
Rating:
5.0
Customer did not leave a comment.
Ann Raiche
Rating:
5.0
Great service, thank you
John Maxson
Rating:
4.0
Customer did not leave a comment.
DENNIS ROBERT ZEMBRZUSKI
Rating:
5.0
Customer did not leave a comment.
Tamara Parker
Rating:
5.0
Super easy drop off, just backed it in, unhooked and confirmed with store employee I was good to go!
Cindy Porter
Rating:
5.0
Super fast, easy & great experience!
We will be back!
Todd Cooper
Rating:
3.0
Clerk used the old "twist the chain" method to keep safety chains from dragging. I think some training may be in order.
Alan Ellsworth
Rating:
5.0
Customer did not leave a comment.
William Brushaber
Rating:
5.0
Great customer service
Alex Williams
Rating:
5.0
Well the pickup place did an excellent job.
The problem I have is with uhauls website. They say that their trailer can tow a ful size truck, but the trailer is not big enough. They need to correct that in their website. They did immediately refund me for that, but it took time to hook up the truck, and then unload it and take trailer back. Otherwise everything was smooth with the uhaul. I highly recommend them.
Dennis Hogsett
Rating:
5.0
Customer did not leave a comment.
Kevin Davis
Rating:
4.0
Customer did not leave a comment.
Peter Stoermer
Rating:
5.0
It was great, I have no complaints!
dave maier
Rating:
3.0
Customer did not leave a comment.
Pat McCarty
Rating:
4.0
Customer did not leave a comment.
Timothy Singer
Rating:
5.0
Customer did not leave a comment.
Patrick Rourke
Rating:
5.0
I did find the mobile pickup a little frustrating. I had just rented a truck a month ago so my information should of been saved. Instead it took 20 mins and several phone calls at the last minute to get it done. I understand that your not renting bowling shoes. It timed out 3 times during also, which was aggravating . Very good concept just need to tweak the execution.