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kenny s
Customer Reviews for Seltzers Garden Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a win-win situation. And it was a lot cheaper than I expected!
Nancy ABetter explain the requirements to use the 24/7. Check out on Saturday. This entire 24/7 experience was awful and may prevent me from ever using U-Haul again
Jerry HThe people there are so nice.
Nakia REmployee knew nothing about the trailers or hitches and had a major attitude problem
Robert EI feel I was over charged because I returned in the key early and I was charged more and no one called me back about the over charged to my debit card .
Demetrice WAttendant was knowledgeable and friendly. will not hesitate to recommend.
Leo GNo cold air. Fan is working but not cold.
Nino VWill might need to get a couple more van's and small trucks, but other than that you have provided every time I needed the
RUBY Dexcellent service
Mardo AI didn’t get any equipment but they still charged me for it after telling them I never got the equipment. On top of I had to call to find the keys to the U-Haul very unprofessional. I would never go there again.
Alika RThank you so much!
Christopher CNo comment. My experience was perfect
Roger CTruly outstanding support and service and reliable clean equipment.
MARK MFast service and friendly people! Will be back for my next move :)
maddison lWould definitely recommend and will continue to use them
Ervin LAwesome service Thank you
JOHN PThe pick up Saturday hours were a bit odd, but I did get a reminder call and was able to get the trailer.
Daniel GNo improvement is needed at this location. I have been using this location since 2008. Excellent customer service! Thanks again for your support.
CASSANDRA HI was given a VIP # 4A62007C due to not being able to get the truck the week before and have not seen it credited to our card# as yet.
Larry BGreat service Friendly Knowledgeable
Petina GAlways very friendly and professional ..........
Terry FTruly outstanding support from Seltzer's U-Haul rental facility. Clean, well-maintained equipment.
MARK MEverything was great. Much easier to rent the trailer than to take the topper of the pick up.
John AThe best Uhual renter in town!
Amanda WBest Uhaul experience yet!
Cliff CThe woman was very helpful best u-hual person I ever dealt with
John KClean
Lenwood WSweep out the van. Get new windshield wipers. Ditch the “air freshener.”
Rebecca SNothing. It was great
James EThis was my third rental associated with Seltzers. I've been very pleased with their service.
LuAnn MThis location is always the greatest. Staff is exceptional and will go above and beyond to accommodate their customers.
LENWOOD WActually follow through with a reservation. Actually make an appliance dolly available when someone pays for it. Don’t send someone 25 miles away to get a uhaul ($50 in mileage before you even get to use the equipment)
Jake AI had a reservation to pick up a truck this past Saturday morning at 9am, along with at least 10 other people. The lady working communicated that she would get to each and every one of us as fast as possible but there would be a small wait time because she is just ONE person. She handled herself like a true professional and maintained grace and composure while getting ridiculed, cursed, and blamed for things all out of her control. Well done, young lady, and God bless you!
PEDRO AMy favorite uhaul location in the area!!!!!
Robin HAnother wonderful moving experience with Seltzer's!!!
Talisia CI reserved the van for 11:15am; I had so much trouble with the online portal that I wasn’t able to actually get the van until 12:48pm. That left me only able to use the van for 2 hours instead of 4. Also the van was not clean when I first got into it so I took pics.
Ebony BAlways friendly and helpful. I would highly recommend this location for all your transporting needs.
Don FPoor poor customer service online service was terrible sat on the phone for hours and all I did was get transferred and transferred without any help. Terrible check in process and checkout process not helpful at all.
Keke WHighy recommend!
Eastern CGreat customer service, highly recommend 😊
Eastern CThe truck was filthy in the cab - never wiped out, sticky, windows never cleaned (hard to see out at night). Made me question how well the engine and brakes were maintained. PLEASE CLEAN OUT YOUR TRUCK CABS!
Frederick NWe were inconvenienced because another customer hadn't returned the rental on time. The business was very apologetic.
Alisa BThis rental process was smooth and simple, will Def book again!
Amanda WEverything is good
Nakia RThe only problem I had was thinking my weekly rate was supposed to be taken from my checking account because I kept it for 23 days but it wasn't
Cheryl GHave People that are not racist and rude to blacks. The lady did not even greet or smile when I Walked inside building instead she was to busy watching my black friend through window and then she started conversation off with what is my friend doing as if looking at uhauls needs a certain kind of reason acting as if he was damaging the uhauls I asked my friend fo see if uhaul van had a ball to carry a trailer when some with guy walked in she’s was so so much friendly to this guy as if she knew him she called he mek and How can I help when I showed what was my black fries outside doing because he I guess he looked like he was stealing idk but when a white guy had walked in she greeted him and was smiling and even yells for her dad to come out and help him
Robert BI was overcharged and charged for a dolly I didn't use. Then when I contacted the U-Haul location they said they are on vacation and couldn't help me.
Lakiesha CHave more trucks, the staff was excellent.
Walter BNothing everything was great
BOBBY H