Customer Reviews for Sentry Self Storage Tampa

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sentry Self Storage Tampa

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Dabion G. on

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Jasmine J. on

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Anderson H. on

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Daniel R. on

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Michael S. on

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We did not move in because the location was too far away from where we were and we did not realize that when we made the reservation. Manager was very nice and helpful would recommend

Aleshea F. on

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It was posted on google that you were opened until 7. The door says 6. Unfortunately I had to go with another facility. Sorry!

Rebecca S. on

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The staff was very friendly and helpful.

sherena M. on

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Everything was wonderful my experience was great

bryan H. on

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Christopher R. on

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Good

shelly p. on

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Great service but not pleased with the holding my 6.95 hostage. Taking my money and fourceing me to write a review to get my own money back. Basically making me pay myself to write a review.

Vanessa A. on

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Pricing was confusing. I recieved one price online (which explained very minimal) and then another price when I called. I called to cancel. No one could find my reservation. Dissatisfied.

Latonya S. on

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I ended up not utilizing the storage unit due to uhaul falsely advertising the unit to be free for the first month. Gentleman at the storage place was very nice and informative when canceling

lisa B. on

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Michelle L. on

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Customer Service was rude

Brittney S. on

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I would sit here and type out the email I sent to corporate. You know what's up.

Janay W. on

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Great customer service

Andres A. on

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The location was perfect and great customer service

Caleb V. on

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Great info

Jerome M. on

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Lashon J. on

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Every thing went well at pick up and drop off. I was very pleased

Dale D. on

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Wayne is a fantastic asset. Great personal service even when I had to cancel. Thank you Wayne.

CATHERINE W. on

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The staff from my first phone call to the time I went to pay the storage were excellent!

MARK M. on

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No complaints, but it would have been nice to get a partial refund for the two weeks that weren't used since it was probably rented out again right after we left.

JAYLENE A. on

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DAVID W. on

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My unit was not very clean and I often had vehicles blocking my access to it. Further I got dunning notices for rent due for periods after I terminated my lease. Also, I vacated my unit on Dec 31

KATIE T. on

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The guy who manages the place was great

Jennifer I. on

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Matthew B. on

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The truck was old and out dated.

Noel W. on

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Well first off when I returned the truck, I had to wait another 45 mins as the person had left to go pick up their kid. I had boxes that I had returned as I was told that I will be refunded. I had waited far to long and had to leave as I had a plane to catch back to Toronto. I had left my info and they called but ila few days later o returned the call On the Sunday. Person was not at work. Will call today.

Jose C. on

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There is no indication as to where to park the u-haul truck so it was confusing and I ended up blocking the entrance for other vehicles.

David W. on

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The staff fast, efficient and easy to deal with. Everybody should be this way.

David W. on

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Very fast. Very efficient. They make it very easy. I’d do it again in a heartbeat. And, I will.

Amanda P. on

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Diane C. on

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Nothing

Antonio N. on

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Tasha B. on

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This is at no fault of the Uhaul dealers, but as a corporation. My drive was one way to another state. It took us four hours and we unloaded within the hour. Still, uhaul charged me for two days. I think this is a rip-off and if there was any other company I could've used, I would have. The dealers are very friendly and helpful though.

Fabian S. on

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Joseph C. on

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Wayne is the best!

Maria Raquel T. on

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Judith Cruz was the person who helped , she is the best, excellent & friendly . She know her job ,also we will recomende this company ?? thank you Judith, God bless you.

Tamara P. on

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Tammy N. on

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Carlee W. on

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Russell S. on

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Fast, friendly service. And Christmas music, too!

perry D. on

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Ensure people know at pick up if drop off location uses u haul promotion.

DANNETTA G. on

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She was prompt, kind, and informative.

ELIZABETH L. on

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fast easy reliable service

JERE B. on

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The staff was excellent and very informative. The door on my unit does need to have a new weather strip and lock as it is old and tattered.