Customer Reviews for Sentry Self Storage Tampa

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sentry Self Storage Tampa

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lance c. on

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What needs to be addressed was the 8 phone calls it took to communicate with someone regarding after hours drop off. Not only were we hung up but placed on hold. Only ONE staff member called us back after the call being dropped. Suggest better communication with customers as we had been told there was a form to fill out when droppin off the trailer which we knew was to a place already closed. Ended up using a customer service card given nothing else.

Dylan H on

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Decided not to use the unit, but I`m sure it would`ve been nice.

Nathan L on

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Staff was friendly. Units were clean and secure.

Scarlett S. on

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I called uhaul and spoke to a representative who found a location near me and reserved a truck for 2:45pm. I arrived at the location, which was also a Sentry Self Storage building at 2:45 and the doors were locked and no sign or explanation or anything. There were multiple cars lined up confused and waiting. I waited for 15 minutes and no one came, so I called uhaul and was on hold for 15 minutes so I hung up and called the Sentry number. They had to call the company and call me back to let me know that the workers were on lunch. So I waited almost 40 minutes total and when we finally got in there was no mention of it whatsoever. Other than that major inconvenience, everything ran smoothly.

Charles M. on

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The woman at the counter was extremely helpful, we really appreciate it.

Lainie V. on

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Customer did not leave a comment.

Timothy D. on

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Missing utility dolly, gas tank empty so I had to go straight to a station after picking up the truck, vehicle had roaches in it, was very dirty, and poorly maintained mechanically to the point of being dangerous to drive.

JAMES D. on

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Although not a problems in my case, the small selection of available equipment would present problems in most rental equipment situations. Gentleman would represented the company was superior in his customer relations.

Jacqueline W. on

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Customer did not leave a comment.

DOROTHY F. on

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Customer did not leave a comment.

Christine L. on

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Both associates helping this morning were engaged and great to work with. The equipment was in excellent condition and our move was without incident.

Mike B. on

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Customer did not leave a comment.

JOHN V. on

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Customer did not leave a comment.

Dannetta G on

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She was prompt, kind, and informative.

Angelline A. on

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I like this u haul truck place there very good with helping u with your. Needs In any way that vthey can 50th @ adamo Ave 33619....

scott s. on

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Customer did not leave a comment.

Melinda C on

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Wayne was very friendly and informative.

Sandra B on

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The prices were reasonable, the process was fast, and the representatives were friendly. The units are clean and secure, I feel safe leaving my belongings there.

elizabeth l on

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fast easy reliable service

Connie H on

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Very friendly. Convenient location

Gy-Nea T on

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Samantha was very inviting and adjusted her schedule to ensure we were able to be serviced since the facility closed at 2pm on Sunday, she remained until 2:30pm to make sure we were ok.

Kyle W. on

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Customer did not leave a comment.

chuck j. on

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Wayne is an incredible asset to your business. Thorough, polite and efficient... great job

simetria S. on

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Manager was very professional and knowledgeable. Equipment was ready when I arrived and checking out was a breeze, I will return here again. Thank you.

Jennifer J on

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Very friendly staff and clean facility.

Andrea M on

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Very helpful and nice! Checking in was super fast and easy.

Jere B on

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The staff was excellent and very informative. The door on my unit does need to have a new weather strip and lock as it is old and tattered.

Vernecia G on

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Samantha was great!I will refer my friends there.

Ana V on

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The staff was very helpful and friendly. I will recommend this place very much. They cover all your needs.

Marcus W on

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They follow up with the day of move in and they knew who I was although I spoke to someone different. They explain the contract to me in great details and I would say it was a good experience.

jean C on

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I did not use the storage and I need a refund as soon as possible

Stephanie P on

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I could not make it to this plave due to time restraints

Judith B on

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The receptionist was extremely helpful and very caring. She made sure everything was good and set for us and went out of her way to help us.

Kirk R on

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Place was a mess and smelled aweful

Shane N on

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Great customer service. Getting my unit was quick and easy. Highly recommend

Maria D on

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Professional staff. Easy access.

chanda b on

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The phone reservationists quoted me one price on the phone when I made reservations however when I talked to representative at the location of my storage said quote was incorrect.

Catherine J on

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Good experience

James S on

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Convenient Location - Very Helpful Staff!

Morgan R on

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Nice and supportive

Benjamin R on

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My check in went very well and Chrissy I think that`s her name was very courteous.

Luis S on

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Manager on duty was very courteous and help full.

Gerard M on

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The registration process was very smooth and the manager very friendly and knowledgeable. I would definitely recommend Sentry to others needing storage facilities.

Latisa L on

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Excellent service called me the very next morning to see exactly what was needed.

KARA M on

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The staff were very attentive and helpful. They went the extra mile in finding us a spot to park our pop-up camper when at first it looked like all available spaces would be too small.

Enrique C on

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The gentlemen I dealt with at this facility Wayne was EXTREMELY accommodating. He and the facility were very nice. I will definately use this facility again and recommend this place to anyone!

Matthew P on

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Very clean facility, managed by competent and friendly people.

Yolonda S on

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The facility is close to my home and the price was reasonable.

KEISHA C on

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The office manager was awesome, very helpful!!!