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Terri S | Overall ExperienceCustomer Reviews for Serenity Storage El Dorado Springs
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The BEST storage experience I ever had :) Keep up the good work!
JEFF F | Overall ExperienceWe could hardly open the garage door. The renovation of the siding was not right. The siding hung down in the doorway.
GLENDA H | Overall ExperienceI was treated with respect and Cheryl was very kind and professional!
VERLYN O | Overall ExperienceThe staff was so friendly and helpful! Would recommend.
Ann C | Overall ExperienceThank you for your service!
JESSICA D | Overall ExperienceWell maintained safe unit. Friendly staff. Everything was great.
EMILY M | Overall ExperienceCheryl was a huge help during my complicated probate mess. She is phenomenal, and in my opinion she deserves a bonus, and a raise.
ROBIN K | Overall ExperienceI actually moved out on 5-30-21, not 5-31-21 but this is irrelevant. My only problem was that a rodent or rodents found their way into my storage unit. It or they chewed, peed and pooped all over most of my stored items making it necessary to repair and have everything professionally cleaned when I returned to my home in Montana. If there is a way to keep these little (place expletive word here) out of the units, this may not happen to anyone else in the future. I wish to thank Cheryl for her polite and businesslike manner. If in the future should I ever need to use a storage unit in El Dorado Springs, MO, I will definitely use Serenity Storage! Thank you.
VERONIKA B | Overall ExperienceThis place is wonderful. Great people to work with. At one point I needed help loading a piece of furniture, and even though they didn't have to, the part time gentleman came to my aid without hesitation. I am completely satisfied with every aspect of this storage facility.
DESIREE R | Overall ExperienceThe unit is clean and large enough. This one is fenced in and gated. A little way from town but next to highway. There seem to be no water Marks and is higher than the surrounding area. Overall good
Carl H | ReservationCustomer service was very friendly and helpful. Would use again and highly recommend!
PEGGY F | Overall ExperienceIf we ever need a storage room again we will be back here! No worries and friendly people! Thank you!
SHERYL T | Overall ExperienceExcellent customer service and clean units
Privacy R | First ImpressionsI reserved my unit online but when I arrived the unit I wanted was unavailable. The lady worked hard to make sure I got an equal size unit at same price. She did great! Thanks.
Privacy R | First Impressions