Manque de hauteur pour le frigo
PIERRE B
Customer Reviews for Sergaz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ce n'est pas les établissements qui m'a déçu c'est plutôt uhaul .j'ai demandé de laissé la remorque au plus près dépositaire.jai appelé chez uhaul et après environ 3 transfert et 1heure d'attente pour me faire dire que je n'ai pas le choix pour le retour a environ 150 km de chez moi quand un depositaire est a environ 40 km . Par contre la remorque c'est bien rendu à destination.
andre oRemorque en ordre, excellent service
MARIO Gi reserve a 15 ft truk for feb 15 when i got there no truck av until the nexr day
Jean-jacques BRien à signaler
MartheZalingo LThanks you U-HAUL
Alexi BRien
Josianne NMa réservation est fait à tacherau, une fois à tachereau pour être en possession du camion j’ai été l’objet de la discrimination et je pense à cause de ma couleur de peau. C’est très méchant
EDME BWebsite not user friendly
Auto DWill be nice to have a bigger trailer like 8x14 or 8x16 open decks trailer
David BWell I shall off by saying 1) we reserved the truck and trailer 2wks ago never got a call or email to make sure it was still available my son had to call on the Fri and finding out nope no records of this truck or trailer to be rented 2) tires were terribly used and they were summer tires not winter 3) the wipers were summer not winter 4) windshield washer was summer not winter and the solution would freeze on the windshield with wipers accumulating with ice 5) we had to stop so many times to take the ice off the wipers this one time we stop we got stuck at the bottom of a hill and we had to pay for a towing 100$…6) the electrical for the lights weren’t working all the time…So if someone asks me how good is UHaul I would Mot Competent Not Trust Worthy and Not Safe.It Was a Very Stressful Event when you can’t see out of your windshield the building up every 5mins.. Anyways that’s my point.Never recemending to a Friend Sorry.
Marcel PBetter knowledge on how to work with their own rental uhaul internet site, so that the client does not receive a supprise at the end of his trip! Double the copies of rental contract in case the dropping rental location would be close, so that the client has a copy and the receiving rental location has a copy to, beside what was mention above a good service!
MARC A$$$$
OLIVIER LPersonnel à vu par lui même le problème de roue et ne comprenait pas qu'on m'ai laissé un camion pas en ordre pour aller en abitibi!! À tenté de me dédomager au maximum de sa capacité mais très déçue de ses limites!
Veronique PVery pleased with the service and every people I had to deal with from the gas station attendants to the owner. Great great service and friendly people.
diane aJ'ai ue un très bon service Je vais revenir pour d'autres locations
dany pTrès bon service merci
Bruno GGuys that work there didn't even knew how to rent the trailers. Had to call the boss(probably owner) of the gas station, make him come over in order to fill the paperwork. The (Open)trailer had 3-4 feet of snow in it. Had to shovel out the snow ourselves, in order to male the equipement road-legal. Lightweight and sturdy trailer. Would recommend, if it wasn't about the service we had this day.
vincent rThere were no snow tires on the truck. It is dangerous to drive a truck with summer tires during winter in Québec.
Bashar AI call Sergaz on friday to be sure that all was ok with my reservation. Saturday morning, when my brother went there to take the trailer, the guy said that he can’t rent on saturday. He had to insist so the guy call his boss.... it takes more than 1 hour... and they forget the « diable » so my brother had to return... so very bad service! The light on the back of the trailer was not functional... very dangerous. I am disapointed with the service and the product!
Sylvain lThe service was perfect. instead some point : Assure the cleaning of the truck. much insect in the from and the side of the truck. Assure that the truck is really full. the representant told that the truck is full but it wasn't correct. the jauge was in the last line but not full. To reach the same level ( last line) I made 80miles on high way.
Achraf CPrennez-vous vraiment le temps de lire les commentaires? Lorsque nous sommes aller chercher le cube, il était enneigé et avait un banc de neige de 2 pieds en avant, mon conjoint a eu de la difficulté a sortir. Le cadenas était gelé. Ça c'était a lasarre Abitibi. Le camion était quand même passablement propre mais il nous manquait des couvertures et ce n'était pas le diable que nous avions réservé. Nous avions réservé une plate forme mais le concessionnaire était fermé alors nous avons dû nous organiser. Mon conjoint a trouvé la conduite du véhicule très acceptable. Le joint d'étanchéité de la fenêtre côté conducteur a décoller, sur 3 pieds il volait a côté de la vitre, ça n'a pas aider pour le bruit durant les 7 hrs de voyage pour ce rendre a Gatineau. Rendu a Gatineau, j'ai téléphoné pour voir où nous devions aller le porter. Rendu a l'adresse; le 179 Guillemette, la dame n'a pas voulu le prendre donc mon conjoint a dû traverser Gatineau au complet pour ce rendre a un autre concessionnaire. Les pneus n'était pas adapté a la condition routière. Le démarrage du véhicule était difficile. Le cube a l'intérieur était propre.
STEPHANIE CI am very happy !! Thank you !!
Gaby LWhy yes? Because you don't have any choice in this region, which is very badly supported by your management. The computer device from uhall cie for the booking that was handed over to the responsible uhall representative in La Sarre is not working!!!! Your inspector who is suppose to visit the Rental pickup location once a month in that region is not doing his job. Why? Because the device was not replaced since last summer. In addition, there was no furniture pad for sale since the regional representative for uhall failed to ensure that de La Sarre dealer was well equiped to serve the customers.
Larry TLe service a l'établissement de La Sarre. Personnel manque de formation. Très long.
Mario Bvérifier l'équipement avant le départ
pierre tThey just took the Uhaul business si they will improve with time .
Richard P