Customer Reviews for Service Master of Northeast Louisiana

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Service Master of Northeast Louisiana

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Susan C. on

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Billy T. on

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This was not the location that I chose! I got email notification to pick up the truck at a location that I chose close to my home. The day of pickup I was told by that location that there wasn’t a reservation in my name. I had even done the suggested pre check in to avoid a line. I was told that my location of pickup was changed to the neighboring city. I was pressed for time as is. I had to drive to the next city, pick up the uhaul then drive back to my home to load it. I called customer service and was told that I would get a refund of some sort. I was also told of a closer drop off location in the city that I was headed to. I was given the address and they lady at the pickup location even pulled it up on google maps. I got there later, already behind schedule and there was no drop off site there. I again called customer service and they said there wasn’t one there. So I had to drive to another town to drop off the uhaul. I also haven’t received any refund.

Darland H. on

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Stella M. on

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SERVICE M. on

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