Very helpful staff
Mike Pereira
Customer Reviews for Sew Creative
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very difficult to navigate yard. No one on staff to assist.
Debra HilbrandsNot a thing. All was excellent.
JOHN GILLESPIENot a thing. All was excellent.
john gillespieGood experience
Razmic Haghiannothing
JOHN PARKERFront left tire was flat upon arrival. Rear right tire had a nail in it. 100 minutes later we left after our reservation time. Tow company was called and Sew Creative offered no solution.
Hannah D JudishEverything was perfect. I was incredibly happy with the ease of picking up, and returning the vehicle. -Ziggy.
jadon heltonThey safety chain was bent closed, so they only put one safety chain on, and when I got to my location and loaded my vehicle, both ratchet straps were ripped at the end missing length of strap, so the straps barely fit over my vehicles tires. You should leave at least 6” of strap before ratcheting and I barely had 1” of strap on both sides. Horrrrrible and extremely unsafe experience. Also the reservation was made for 12:30, when I showed up they were closed from 12:00-1:00 for lunch… so I was late to pick up my vehicle and had to keep pulling over tightening it down every 30 minutes of driving on the way back… a 4 hour trip because it kept getting loose due to the ripped straps. Horrrrrrrrible.
Adam PerezI recommend the place. Very good people price is great. Thank you.
ALVARINA BORGESDASILVACindy is phenomenal and a real life saver. Can’t recommend enough
Marcus WagnerJust to clean the truck the prior customer used before handing to any customer. It smelled like smoke. Also, someone needs to revamp the U-Haul mobile app. I had to get a specialist & even then she & I had to redo the process 3 times. It was terrible & I was in the bad side of town. (it's the only U-Haul in town) The front male working didn't have a great customer service attitude.
Maria VillagranaSet proper expectations for fueling fees. Location does not disclose policy/ procedure. Location adds save move without customer discretion.
Sergio AngelesGreat customer service!
CHRISTOPHER GIANOTTIEverything is perfect.
Marissa DuarteEverything was handled very well.
Michael BosterThe truck had a lot of dents and scrapes but pretty clean. The ignition, key area, needs some attention. Hard to turn the key and ran a little ruff and seemed like it could use new shocks. A little bumpy but it got us there and back. I also wasn’t told about the $20.00 after hour charge. Guess they closed at noon on Saturday and since I had it scheduled to return in 8 hours and not 4 they charged me after hours rates even though I returned it before my 8 hours was up and never mentioned the after hour rate to me. A little disappointed there
Robin ScesaExtremely friendly and professional assistance. Thank you
RANDALL WHEELERBest customer service ever!!! HIGHLY recommended!!
Stanley ScheibPerfect as always
eddie dixonEverything was good, no need to change anything.
Gabriel AnguloGuy there was helpful. System and drop off was flawed.
Elvia GutierrezTodo estuvo muy bien para mí
FERNANDO GARCIAVery friendly, helpful service.
MELISSA RODIFERFast friendly service.
MELISSA RODIFEREverything was great! Excellent customer service.
anastasia briggsOutstanding service!!!
CHAD BLAKEI was charged twice they told me I need to call my bank to have it remove this is a shame
Abdo ShamiNothing this place is awesome
PETER CAMARDASew Creative is a great shop to work with. The folks there are very pleasant to work with and the equipment is always in good shape.
Seth MulderGood service and the trailer was ready to go.
David WoodsPerfect as always
Michelle ColstonNothing..
Carmen NegronTop notch service and equipment. Best uhaul experience ever.
Jack MarshallFor my first time using this service it get a solid 5. After my second trip I felt like a pro. Would I do it again no because moving is a pain.
Mario HernandezThank you,
Edgar AmadorIt was perfect.
MARK WALKERWe always go to sew creative when needing a uhal great costumer service
Brittany BreedveldThe radio in the van I used was not working. Also - I LEFT MY PERSONAL KEYS IN THE VAN. I CALLED BUT NO ONE HAS RETURNED MY CALL. Thank you
Ruben ChavezThe truck we got wasn’t washed it was a bit bard to see through the windshield window
Brenda MezaThere are a few things I wanted to process and share. The person who was helping me check out was very helpful and kind. But the vehicle I rented smelled kind of bad and the seats were covered in pet hair and I couldn’t get it off myself. The outside of the vehicle was really dirty and there were some like drool/sticky smudges in the window. The lady cleaned the inside of the windows but I had to bring the van to the car wash because it was not presentable for the location I was driving it to. The lady helping me said to save my receipt to see if I can get a refund from the owner which I will try. This is more of an app comment. On the app when I was trying to return the vehicle it wouldn’t let me proceed to the next page unless I said there was nothing that needed yo be fixed but the windshield wiper fluid was either out (not showing on the dashboard) or broken so I couldn’t clean the windows while driving. Just wanted to make sure that got fixed before the next person used that vehicle.
HEIDI SISCOGive better pricing that more accurately reflects advertising
Dana WilliamsContinue doing what you do best customer service.
STEVE VASQUEZExcellent service was everything perfect 👍
Joseph FransaAll three staff that I dealt with had excellent communication skills. All responsibilities and options were thoroughly explained.
Patrick MaloneyProfessional and reliable service. Equipment perform flawlessly. Easy checking easy check out, reasonable prices... Next time I need a U-Haul this is where I'll go
LEWIS MORTI returned the truck with appox 1 gal less fuel than when I got it. Missed the birth of my first child so I could put an extra $4.29 in the tank. However, it was worth it as long as it puts one more biscuit in the mouth of one of those slack jawed confused employees waddling around the property. Mozel tov!
Derek MenefeeRude and would not recommend- if your system is down and your employees did not connect trailer properly that’s should not reflect attitude on me
Shelly HaleGreat customer service, location very convenient
STEPHANIE THOMASIt was great!
isho sapperGreat customer service
STEPHANIE THOMASThe young lady at the front at Sew Creative who helped me was extremely professional and provided the highest quality of customer service.
Marvin GharonN/a
terasa debarEverything was great.
Nancy Krigbaum