Customer Reviews for Shade Street Rod and Custom

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shade Street Rod and Custom

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Russ M. on

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Marteaelia M. on

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Marsha M. on

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allen T. on

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Best experience with rentals!! Thanks??????

Christopher W. on

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Strap was nearly broken upon pickup

Ashley H. on

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Tina F. on

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Nothing, very smooth pick up

Mario J. on

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Excellent customer service.

Jon H. on

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Jerry N. on

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The staff was very helpful I give them A+

jamal H. on

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Phyllis F. on

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Anthony K. on

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John G. on

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Nothing. The person doing the paperwork was very pleasant and explained everything to me. I say that this place is rated A+A+A+

Richard N. on

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Cheryl S. on

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Dawn H. on

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Manager at this location very helpful and friendly

Donna H. on

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KEN C. on

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The scheduling process with 1-800-UHaul could be improved- we received multiple emails with 2 locations for pick up - 1 in the town that we requested and one at the location we picked up the truck. The first location did not have the truck but we continued to get emails saying for us to pick the truck up there.

Dawn H. on

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Kenneth N. on

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FAYE E. on

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I had a terrible experience with the customer service as I went pickup uhaul. She made me feel rushed and not very friendly. She put me on hold for a long time, as I felt I needed her to see me through the process . I finally hung up. Stressed as we speak, truck had Incorrect mileage readings. Very dissatisfied

Sarah M. on

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steven R. on

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Angela T. on

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Dianne B. on

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Equipment was available. Rental was fast and complete. Mike was very easy to work with.

adrienne B. on

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Kathryn S. on

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Very helpful! Thank you!!

Anna N. on

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No signs, very difficult to find. Located behind a large building

William C. on

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I wanted to pick up the equipment in Burkeville. I was not contacted about any changes, when i contact uhaul, they gave 60 free miles on the truck because i went out of my way and was late because of doing so. They could only give me a 15 foot truck when i needed a 20 and ordered a 20 foot truck. was given a discount on truck which i did not receive. give a car hauler for the price of a tow dolly. i did not get the price promised. i called back and they gave me the $40.00 off which was promised, Reference Number 1779038. Just called today, new customer service agent now says they own me nothing. Completely dissatisfied and Uhaul lost a customer for $40 plus tax. Dump Uhaul! Rented several units over last few months and more were to come!

Juanita H. on

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I thank the service is ok the way it is.

james K. on

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