Customer Reviews for Sheds123
(U-Haul Neighborhood Dealer)

161 reviews

804 Durham Rd   Roxboro, NC 27573

(336) 915-2460

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 1 pm - 4 pm

Services at this Location:

Contact Us

(336) 915-2460

804 Durham Rd
Roxboro, NC 27573

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 1 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

truck cargo space was dirty. they had to powerwash the cargo area before we took it. one person working and several people trying to rent. they did not have enough blankets to fill my order.

william R. 
Rating:
2.0

Customer did not leave a comment.

AUBREY S. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

UHaul's website wasn't working properly. We arrived an hour before they opened, but were lucky as the person had arrived early and helped us with our rental. Very friendly. Very clean truck.

JEAN D. 
Rating:
4.0

Need copy of my receipt please

PHYLLIS B. 
Rating:
5.0

Excellent customer service and equipment.

Ken B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Shelby was extremely helpful, answered all questions when equipment was returned.

KEN B. 
Rating:
5.0

It was easy and simple.

donnie M. 
Rating:
3.0

Wear masks

jonathan T. 
Rating:
1.0

Clean the truck before renting and supply all of the equipment that the customer pays for. Issue a refund if the equipment paid for is not provided.

Chaquitta N. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

I thought the price a bit high, but for what I got, I'm really not complaining...

ron C. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
3.0

Just let me know if you ever sell any of the trailers open or enclosed

Deloris D. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

The ability for after hours drop off at this location was convenient and appreciated

JOSEPH M. 
Rating:
4.0

Customer did not leave a comment.

Karen D. 
Rating:
3.0

Customer did not leave a comment.

Joann W. 
Rating:
3.0

I had a family emergency and had to end up keeping the vehicle longer than expected. No answer when trying to call and speak with them. Returned vehicle with more gas than rented with.

Michael F. 
Rating:
1.0

I didn't get what I requested: furniture pads and a dolly. There was no one available to talk for assistance. I couldn't log in due to no internet connectivity in the area; was on hold for 19 minutes and the call was ended with a recorded msg saying they could not complete the call at this time and call back later. This- is while I'm waiting in the parking lot trying to pick it up. After multiple calls later and being on hold again twice I was finally able to access the keys and check out through my phone. One agent was very helpful and stayed on the line until I was able to access the site and finish. Lastly the site states the office was open 1-4p, the Office sign says open 1-4 - yet no one was there, office locked. If we are to use the 27/7 sign in/check out - please be sure a staff line is available for us!

Gregory B. 
Rating:
5.0

Place was close, bu Must of had a camera - when I called Shelby thanked me for backing it in ... very nice lady.

larry E. 
Rating:
5.0

Excellent service. Exceptional. Very friendly.

Joann H. 
Rating:
5.0

Third time renting here. In and out on the road quickly every time. Will recommend

john H. 
Rating:
5.0

Just keep up the great customer service

CHUCK P. 
Rating:
5.0

Met immediately with smiles and friendly welcome. All was efficient and welcoming with excellent humor and a warm "hale-fellow" attitude. Easy access in and out.

barry E. 
Rating:
5.0

Nothing friendly and excellent service.

Joann H. 
Rating:
5.0

If the trailers had a jack stand it would be much easier to hook and unhook. Dropped it off after hours and had to have a friend come help me unhook the 6x12 because it was too heavy to do myself

John S. 
Rating:
5.0

Customer did not leave a comment.

Samantha F. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
4.0

Customer did not leave a comment.

Gloria B. 
Rating:
5.0

I was in and out on the road within 10 minutes I will be back again.

john H. 
Rating:
4.0

Have equipment available

Paul R. 
Rating:
5.0

I wouldn't change a thing at this location. The woman, I think her name is Christie, was extremely nice and knowledgeable. We will definitely recommend this location to everyone. We had a bad experience at the other location in Roxboro (will never go back), but this location shines in comoarison. Thank you!!

Ashleigh W. 
Rating:
5.0

Customer did not leave a comment.

Stephen F. 
Rating:
5.0

Very easy drop off. Gas station across the street. All I had to do was hand over the keys and that's it.

Matthew H. 
Rating:
5.0

Excellent knowledgeable customer service

Donald H. 
Rating:
3.0

Customer did not leave a comment.

Brittany L. 
Rating:
5.0

Ok

Elmer B. 
Rating:
1.0

I order 26 ft got there and had a 15 ft will not go back.

Shirley C. 
Rating:
3.0

The AC did not work on the truck.

Sarah S. 
Rating:
5.0

I rented a trailer because I had come home to TX from NC to bury my Mother. The lady was very considerate and understanding. She had quickly helped me extend my rental when I found that I wouldn't be back on the day I thought I was. She was extremely helpful and understanding when I missed my turn in time because we had gotten home at 330am, I finally got in bed at 630am, so obviously I turned my alarm off in my sleep. I definitely recommend rental and return from here. It's super easy in and out paperwork and vehicle access.

Christina R. 
Rating:
5.0

Customer did not leave a comment.

Rosemary B. 
Rating:
5.0

Great service representative. Very professional, polite and friendly.

Russell R. 
Rating:
5.0

Customer did not leave a comment.

Casey R. 
Rating:
5.0

This was the easiest and non-stressful experience. Checking in/confirming online was by far the best thing. Don't change a thing.

Maya P. 
Rating:
3.0

Customer did not leave a comment.

Lora E. 
Rating:
5.0

Customer did not leave a comment.

Felita H. 
Rating:
5.0

Customer did not leave a comment.

Walter S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Keep up the good work and treat customers as well as you treated me!!!

Marcia B. 
Rating:
4.0

Customer did not leave a comment.

Tonja G. 
Rating:
5.0

I loved to mobile service they had me in and out fast

Dorthy A. 
Rating:
5.0

It was convient and they were on the job

andrew D. 
Rating:
4.0

I rented an enclosed trailer and the trailer that y'all uses doesn't have jack stands. It was very heavy to pick up the trailer and sit it on my hitch. It would be better if they came with jack stands then you could hitch up easier without breaking your back.

Stephen W. 
Rating:
5.0

Friendly staff. Very flexible and accommodating

Walter M. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Drop off was expedited quickly, and efficiently. Staff was friendly. Only there for few minutes to drop off.

patrica G. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
3.0

I paid for my gas when i picked up the truck in Roxboro NC, I was told to bring the truck back " on E " and then was charged for gas.

Matthew M. 
Rating:
5.0

Great customer service. Highly recommend the Roxboro and Mebane NC locations.

Jamie H. 
Rating:
5.0

very customer oriented and helpful , delightful people

Daria P. 
Rating:
4.0

Shelby was very polite and accommodative to my request.

Joey H. 
Rating:
2.0

truck #TM 5167 H the check engine light was on, the truck run poorly, no power got really bad gas mileage took 40 gallons of gas to go 393 miles. two day rental was almost $300.00 that's ridiculous....never again

Chuck B. 
Rating:
5.0

Keep doing what you're doing.The young lady that assisted me was very help, pleasant and professional. My experience was an excellent first impression.

Bilal K. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
4.0

Customer did not leave a comment.

Denise B. 
Rating:
3.0

We did not understand the gas mileage we put the gas back on where it was when we got the truck but we on receive 20 something back and we paid cash too get the u- haul it was $100 deposit .

Larry L. 
Rating:
5.0

Customer did not leave a comment.

howard L. 
Rating:
5.0

Nothing everything was so good an ran so smoothly it was so awesome

Donald E. 
Rating:
5.0

Thank you for giving me a lil extra time to use the truck I appreciate yall more then anything If i needed to rent another uhaul i would come back to yall

tyronsen L. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Glenda E. 
Rating:
4.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

No need for improve that I can tell. Clerk that that checked rep that check me in/out was great!!!!!!

Thomas D. 
Rating:
5.0

The gentleman that helped me at sheds 123 was great. He was very personable and very friendly i really enjoyed talking with him. Nice and easy return

Justin T. 
Rating:
5.0

Customer did not leave a comment.

Raymond S. 
Rating:
5.0

Customer did not leave a comment.

Cheryl S. 
Rating:
4.0

Customer did not leave a comment.

Dennis W. 
Rating:
2.0

do a safety check of equipment i e make sure tires dont have screws in them

Donnie L. 
Rating:
4.0

Customer did not leave a comment.

Kailey T. 
Rating:
5.0

Customer did not leave a comment.

Shelby W. 
Rating:
1.0

Horrific experience. The transmission gave out 4 hours into a 12 hour travel. The replacement truck was defective with the front tire causing an uncomfortable ride. The vibrations from the front tire cause severe vibrations. I was scared the whole front end was going to fall off. Scary ride!! Then U-Haul wanted to charge us $600 to move our stuff from the broken truck to a dirty filthy defective tire truck. The cost of the truck initially was $564 dollars but the U-Haul cancelled our confirmation causing us to go 50 miles away to get the original truck. The price for the same truck we were quoted for was now over $950. I will never use U-Haul again. Improvement- maintenance your efen trucks!

James V. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
4.0

Customer did not leave a comment.

Myrtle L. 
Rating:
5.0

Customer did not leave a comment.

RONNIE W. 
Rating:
5.0

Customer did not leave a comment.

kyle M. 
Rating:
5.0

everything was great

Thomas D. 
Rating:
5.0

Awesome service

Mark J. 
Rating:
5.0

You do not stock vans at this location which I think is needed. You had no furniture pads or dollies. This was not known when I reserved on-line.

Kelsey D. 
Rating:
5.0

Customer did not leave a comment.

Myrtle L. 
Rating:
5.0

Excellent service and went beyond to accommodate us needing a extra day.

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

Roy P. 
Rating:
5.0

Customer did not leave a comment.

julia M. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
1.0

Very rude

James M. 
No reviews have been submitted for this location.

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