Customer Reviews for Sheds123
(U-Haul Neighborhood Dealer)

240 reviews

804 Durham Rd   Roxboro, NC 27573

(336) 915-2460

Location Hours

  • Mon: 8 am - 5 pm
  • Tue: 10 am - 5 pm
  • Wed-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 1 pm - 4 pm

Services at this Location:

Contact Us

(336) 915-2460

804 Durham Rd
Roxboro, NC 27573

Services at this Location:

Location Hours

  • Mon: 8 am - 5 pm
  • Tue: 10 am - 5 pm
  • Wed-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 1 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great experience!!

Rcs S. 
Rating:
5.0

Customer did not leave a comment.

Shanell E. 
Rating:
5.0

Customer did not leave a comment.

Franklin T. 
Rating:
5.0

When I dropped off the truck I called the number listed in the window. The woman who answered gave excellent instructions for dropping off the keys. It was an easy and smooth process.

Ephraim M. 
Rating:
5.0

Customer did not leave a comment.

Franklin T. 
Rating:
2.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Everything was great and transaction was flawless.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Ismael R. 
Rating:
5.0

Shelby was very nice and helpful.

MIke C. 
Rating:
5.0

The young lady was friendly supporative, and very knowledgeable.

Connie A. 
Rating:
5.0

Customer did not leave a comment.

hunter C. 
Rating:
5.0

Let you return the u-haul to a different location if possible.

Regia H. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

The employee was pleasant and efficient with the check in.

Mark R. 
Rating:
4.0

Customer did not leave a comment.

Don P. 
Rating:
3.0

Customer did not leave a comment.

Mike B. 
Rating:
1.0

Again nobody was there for me to drop off. Have someone at the pick up location and drop off.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
4.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Franklin T. 
Rating:
5.0

Customer did not leave a comment.

SCOTTIVAN H. 
Rating:
5.0

The lady running the office was very nice. And the rental agreement was handled very quickly and efficiently.

Harold B. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

the on line program is really bad and every time i called the 800 number they messed it up. They gave me a truck over an hour from where i wanted to pick it up adding 2 hours more drive time for me and letting me know less than 24 hours from when i was going to pick it up So i picked it up local and drove it empty 5 hours and then back full. You need to find a better way to make trucks accessible and easier to pick up where you want to. Everyone seemed like it wasn't a big deal for me to have to drive an extra 100 miles and 2 hours time. Maybe they should have gone and gotten it and brought it to where i wanted to pick it up since they didn't see problem with it. The local person, Shelby, was awesome and was able to fix all the problems others created.

kay F. 
Rating:
5.0

Customer did not leave a comment.

ROLAND J. 
Rating:
5.0

Customer did not leave a comment.

Jacob H. 
Rating:
5.0

Customer did not leave a comment.

Franklin T. 
Rating:
5.0

Shelby is wonderful to work with. She made everything go so smoothly. She did everything she said she would do and was a pleasure to deal with. She was "EXCELLENT".

Ronnie G. 
Rating:
3.0

My issue is with the company not any location. My reservation did not mean anything. I was given the wrong truck, at the wrong location, with the wrong equipment. This made moving much more stressful. I will use Budget from now on.

Steve B. 
Rating:
3.0

Customer did not leave a comment.

Larika B. 
Rating:
3.0

Customer did not leave a comment.

donald L. 
Rating:
4.0

Customer did not leave a comment.

Guy C. 
Rating:
4.0

Doughnuts

Eric B. 
Rating:
5.0

Customer did not leave a comment.

STEVENA S. 
Rating:
3.0

Customer did not leave a comment.

CHERYL S. 
Rating:
3.0

It's not this location review it's the company overall. Uhaul reservation system is useless. Why even have a reservation system if you can't deliver on reserving trucks for people that try to reserve one; that is your business, logistics. If you can't provide on reservations then you shouldn't take the reservation; or give a bigger window of return to allow for margin of error. I reserved a 20' truck a full week in advance to be notified the day prior around 3:30pm that truck won't be avail for 11 am pickup, but a larger truck 26' at a different location but only avail a 1pm, to arrive on time and have no truck which was not due back until 2-3 hours later. Then, had to drive another 45 min. out of my way to get a 15' truck, to find out there was no appliance dolly at that location, drive yet another 40 minutes out of my way again to gather the appliance dolly from that location then finally to my location intended. I then had to make 2 whole trips a 2 hour drive each way to get all my things moved which i could have avoided and could have enjoyed the other half of my weekend relaxing with my pregnant wife which by the way had to endure the same trips in that crappy truck. What a waste of a company. I will NEVER use uhaul again and I will never recommend them to anyone i know either.

Jason C. 
Rating:
1.0

Advertise hours: sunday, drop-off, we went there, and there is no one there to help or give instructions... Had to do research on how to drop-off...

GRADY A. 
Rating:
1.0

Customer did not leave a comment.

LINDSEY A. 
Rating:
3.0

Truck was not clean. Tires were horrible. Shook and rattled the whole 777 miles. Got the job done but for the price you pay to move and rentals they should be more than JUST washed. They need serviced every single time as well. That's what makes it safe traveling not how clean the outside looks!

tammy S. 
Rating:
3.0

Appliance dolly was paid for and reportedly “in the truck” but was not

DONALD L. 
Rating:
5.0

Customer did not leave a comment.

Harold B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
2.0

i had inquired about this equipment the day before, the emp was nice and told me to pick it up at 8 am Monday. No one showed up at this office until 10.30 am. I had a 2 1/2 hour wait which I normally would not do. on this day I needed the equipment and had to wait, The district manager was the one who showed up and was very helpful and took care of business.

Glenn H. 
Rating:
5.0

The person who checked us in and out was SO nice and helpful. Highly recommend.

David F. 
Rating:
5.0

Post accurate store hours.

KEVIN R. 
Rating:
4.0

Would like to have gotten a receipt.

alice S. 
Rating:
5.0

Courteous and friendly staff. Very positive experience. Eould recomend this location to others.

LINDA R. 
Rating:
5.0

Customer did not leave a comment.

CHUCK M. 
Rating:
5.0

No cash at return location, so awaiting check in the mail.($75.00).thank you.

Wesley W. 
Rating:
3.0

I never touched the trailer. The uhaul agent hooked up the lights, chain, and lifted the trailer onto the ball of my truck. Impressive. In and out of there in 5 min. Great experience.

MICHAEL K. 
Rating:
4.0

It was alittle expensive & then having to put gas in I think that should be covered by uhaul. The truck drives good but the noise was kinda scary. Breaks could be better. But over all Im glad Yall helped with what I needed & it was fast getting the truck.

MAHAILEY R. 
Rating:
3.0

Customer did not leave a comment.

ROGER G. 
Rating:
5.0

Customer did not leave a comment.

Emilia A. 
Rating:
3.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Add a note telling where the key drop box is located. Returned after hour in the dark and that would have helped. Self check in process is easy and simple - great ap design.

Jeremy G. 
Rating:
3.0

Clean the trucks better and have more accurate inspections of trucks

joshua H. 
Rating:
3.0

Customer did not leave a comment.

AARON J. 
Rating:
5.0

Wonderful customer service! Very knowledgeable and willing to work with me on time as moving day had a few inconveniences and we had to come back twice. We also changed our rental equipment at the last minute and your team member, Shelby, was absolutely wonderful! 5 stars!

JENNIFER S. 
Rating:
5.0

My main concern with the trailer was it has no tongue Jack in order to disconnect it.

KENNIS B. 
Rating:
5.0

Shelby Morris is always professional and helpful when I've used this location.

DARKARAI B. 
Rating:
5.0

Great service experience, super truck allowing project completion per committed timeframe!!

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

Cary G. 
Rating:
5.0

Customer did not leave a comment.

Anderson B. 
Rating:
4.0

Very nice

Jerry Y. 
Rating:
3.0

Location was not open when truck dropped off. Lady (did not get her name) called and was very helpful.

John W. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

Stay open and available per posted hours. Shelby and Matt were great to deal with.

DEBRA J. 
Rating:
5.0

Customer did not leave a comment.

Kaye T. 
Rating:
3.0

Customer did not leave a comment.

Tiffany R. 
Rating:
3.0

Customer did not leave a comment.

KALEIGH F. 
Rating:
4.0

App would NOT allow me to do the early morning pickup of the truck. An employee of this location was nice enough to come by and complete the check out of the vehicle. The place itself great, the app, not so much!!

MARSHALL H. 
Rating:
5.0

Customer did not leave a comment.

ODETTE A. 
Rating:
5.0

The people were very friendly and helpful excellent customer service 👏

UGONDA B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
2.0

truck cargo space was dirty. they had to powerwash the cargo area before we took it. one person working and several people trying to rent. they did not have enough blankets to fill my order.

william R. 
Rating:
2.0

Customer did not leave a comment.

AUBREY S. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

UHaul's website wasn't working properly. We arrived an hour before they opened, but were lucky as the person had arrived early and helped us with our rental. Very friendly. Very clean truck.

JEAN D. 
Rating:
4.0

Need copy of my receipt please

PHYLLIS B. 
Rating:
5.0

Excellent customer service and equipment.

Ken B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Shelby was extremely helpful, answered all questions when equipment was returned.

KEN B. 
Rating:
5.0

It was easy and simple.

donnie M. 
Rating:
3.0

Wear masks

jonathan T. 
Rating:
1.0

Clean the truck before renting and supply all of the equipment that the customer pays for. Issue a refund if the equipment paid for is not provided.

Chaquitta N. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

I thought the price a bit high, but for what I got, I'm really not complaining...

ron C. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
3.0

Just let me know if you ever sell any of the trailers open or enclosed

Deloris D. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

The ability for after hours drop off at this location was convenient and appreciated

JOSEPH M. 
Rating:
4.0

Customer did not leave a comment.

Karen D. 
Rating:
3.0

Customer did not leave a comment.

Joann W. 
No reviews have been submitted for this location.

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