Customer Reviews for Sheds123

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sheds123

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Daria P. on

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very customer oriented and helpful , delightful people

Joey H. on

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Shelby was very polite and accommodative to my request.

Chuck B. on

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truck #TM 5167 H the check engine light was on, the truck run poorly, no power got really bad gas mileage took 40 gallons of gas to go 393 miles. two day rental was almost $300.00 that's ridiculous....never again

Bilal K. on

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Keep doing what you're doing.The young lady that assisted me was very help, pleasant and professional. My experience was an excellent first impression.

Amy B. on

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Denise B. on

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Larry L. on

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We did not understand the gas mileage we put the gas back on where it was when we got the truck but we on receive 20 something back and we paid cash too get the u- haul it was $100 deposit .

howard L. on

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Donald E. on

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Nothing everything was so good an ran so smoothly it was so awesome

tyronsen L. on

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Thank you for giving me a lil extra time to use the truck I appreciate yall more then anything If i needed to rent another uhaul i would come back to yall

Chad H. on

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David B. on

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Glenda E. on

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Shannon B. on

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Thomas D. on

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No need for improve that I can tell. Clerk that that checked rep that check me in/out was great!!!!!!

Justin T. on

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The gentleman that helped me at sheds 123 was great. He was very personable and very friendly i really enjoyed talking with him. Nice and easy return

Raymond S. on

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Cheryl S. on

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Dennis W. on

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Donnie L. on

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do a safety check of equipment i e make sure tires dont have screws in them

Kailey T. on

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Shelby W. on

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James V. on

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Horrific experience. The transmission gave out 4 hours into a 12 hour travel. The replacement truck was defective with the front tire causing an uncomfortable ride. The vibrations from the front tire cause severe vibrations. I was scared the whole front end was going to fall off. Scary ride!! Then U-Haul wanted to charge us $600 to move our stuff from the broken truck to a dirty filthy defective tire truck. The cost of the truck initially was $564 dollars but the U-Haul cancelled our confirmation causing us to go 50 miles away to get the original truck. The price for the same truck we were quoted for was now over $950. I will never use U-Haul again. Improvement- maintenance your efen trucks!

Daniel S. on

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Myrtle L. on

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RONNIE W. on

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kyle M. on

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Thomas D. on

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everything was great

Mark J. on

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Awesome service

Kelsey D. on

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You do not stock vans at this location which I think is needed. You had no furniture pads or dollies. This was not known when I reserved on-line.

Myrtle L. on

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Amanda H. on

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Excellent service and went beyond to accommodate us needing a extra day.

Roy P. on

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julia M. on

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Christopher H. on

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Edward C. on

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James M. on

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Very rude

Pamela S. on

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The car wasn’t tied down right but the lady and the car could of came off and killed someone. Then when we got to where we was going the way she tied it down it was all wrapped around the wheel of the car and we couldn’t get the car off. All in all it was a mess

emily S. on

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Roger M. on

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Friendly service!

Cecil C. on

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Both places in Roxboro were wonderful to deal with. Never again will I ever try to do business at the U-Haul on Riverside Dr. in Danville VA. I still get angry just thinking about how I was treated

Don H. on

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Absolutely no issues. Convenient location with very helpful personnel. Very reasonable price. Will use Uhaul again.

Deborah H. on

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William L. on

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Very good experience. Shelby was very helpful and polite.

Trena M. on

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Thanks for making this move less stressful..

Nettie W. on

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Shelbie was great she stayed late in order for me to get the truck. I will be coming back to this location for the great service.

Cassandra H. on

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Edward C. on

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larry W. on

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Cathy S. on

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Thomas B. on

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Jeese E. on

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The staff was very helpful and easy to work with ; they got me on my way fast !!!

Michael R. on

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Everything was good the location the price for the rental all ?? good

Mary Ann M. on

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No one there, no drop box, no anything helpful for drop off. Also falsified gas upchargr. Glad I took pictures! I do not recommend

Tiffany D. on

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Candy E. on

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Carroll B. on

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CHRISTINA J. on

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Karen M. on

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have a working bathroom.

Phillip W. on

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This location is too cramped. It sits too close to a main thoroughfare. Very hard to return a trailer or truck after hours. No rhyme or reason to the way they park their rentals.

Betty E. on

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We used the dropbox to return and we received an email for confirmation. Smooth transaction.

Robin C. on

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Helen L. on

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Carlos G. on

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LAKISHA H. on

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meryluz C. on

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Keep smiling and enjoy what you are there to do.

Garry L. on

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Chris B. on

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Very nice to deal with , would recommend!!

Sharon C. on

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The woman had no clue what she was doing.she didn’t give me any paperwork, she didn’t walk me out the the truck she just pointed to the truck and said have a nice day. The truck not the cleanest I have gotten from uhaul in the past and drove like shit I will never is this pickup location again

Nolan K. on

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Awesome person very friendly!

Mike E. on

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Great service at both locations.

Julia B. on

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Harold H. on

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The truck i picked up was at a different location than where i reserved the truck at. Then when I was done and ready to turn the truck in I had to drive 30 miles out of my way to drop the truck off it was also 45 minutes out of my way one way a total of 1 hour 45 minutes of my time to drop the truck off this also caused me to have to put extra gas in the truck for the extra miles out of my way plus wear and tear on my car and my son had to follow me to pick me up. So this was not a good experience for me I had to spend extra money for the truck and for my car also so in closing I am not very happy with this experience I also think I should be reimbursed for the extra money I had to spend. So I will not recommend u haul to anyone who wants to rent a truck. I will probably use another company for any future truck rentals.

Eric L. on

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Lot was over crowded. I was unable to safely access the trailer due to it being located in a back wooded area. I was told I had to drive around the back of the lot and back down in cleared out area with tree stumps and metal posts. I had to maneuver between a post and a trailers. I damaged my truck when I struck a post trying to back around a trailer randomly placed. Over 500 hundred dollars in damages. I was also forced to drive through holes and over tree stumps to avoid striking that same post when I had to pull the trailer I was assigned from out of the woods back out the same way I had to get to it. The lot was poorly organized and over crowded with storage sheds. I would never recommend this business, and I would never use the business again.

Troy K. on

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Phillip W. on

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Kate H. on

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Follow-up. I placed the order Monday and received a call Friday right before my husband was to pick up the trailer. The person did not call me back to tell me I could go to a different location to get the 6x12,

DIANE T. on

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I had a 8 am reservation to pick up a truck and no one was there. I called their number for help.They finally got a lady there at 9.30. They dont open till ten. Why would uhaul make the reservation that early if the business isnt open?

nicole M. on

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Cody F. on

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Actually have someone who knows how to hook the trailer up. Have the trailer ready to rent where the customer does not have to move trailers to get the one that he or she is renting.

Lance C. on

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Shawn S. on

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The first time we picked up our truck the lady working there couldn’t fully explain all the charges. The second time they were supposed to be open and nobody showed up to work so we had to scramble to find another truck at another place.

rita W. on

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Linda B. on

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Great service

Pat C. on

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Nothing. Everything went smooth. Thank you

David H. on

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the people there were very friendly

SHANITA W. on

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Nothing at all it was great very friend customer service, must use again

Barbara C. on

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Great customer service and very friendly folks to work with Thank you for the wonderful service!! Barbara

Jessie J. on

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Overall a very pleasant experience.

Sheila G. on

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I didn't have a hand truck included with the rental, the cost was the same as if I rented from Raleigh to Roxboro which I did in December and that was over 100 miles

Theresa G. on

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Great customer service

MICHAEL A. on

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Great place to rent from

Bria G. on

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JUNE O. on

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Truck had a headlight out. I told them and the lady said, "well, I guess we could run up to the auto parts store...are you driving at night?" Yes, "well, it should be fine". Then it had 1/4 Thank of has and it was marked 1/2 Thank on paperwork so I went back in and told her and she said ok, and changed it. Grrrrr

DIEDRE C. on

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Renting was a pleasant experience.

PERNELL B. on

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Ken H. on

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Nice people, but totally incompetent.

Brian H. on

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