Customer Reviews for Shelby Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shelby Tire & Auto

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Andrew L. on

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MICHAEL G. on

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Cheryl C. on

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Buddy S. on

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Best price I could find and location is great. Cindy was very helpful and professional

Raymond A. on

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They said they closed at 6pm. I got there around 5:50pm and they were closed. Spent the next 40 minutes trying to get my rental truck via online!

lawrence W. on

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Nothing, just keep up the outstanding and professional work!

Michael M. on

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The whole overall process needs to be shorter when picking up the truck. Maybe do some verification when the order is completed. It took me 45 minutes to complete the overall pick up your truck part which in turn took 45 minutes away from my rental time. Between taking pictures, account verification and getting the wrong code for my lock is what took that long. Why would anyone want to pay for almost an hour of the truck when it’s spent on checking the truck out?

Darrell G. on

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Khloe H. on

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Salesman was hurried and in rush

Heath A. on

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AUTHUR R. on

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ANDREW G. on

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Great customer service

Sherri S. on

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Very pleasant owner of shop, Richard. Will recommend to others and use again myself!

Rebecca W. on

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kevin h. on

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Richard was fabulous. I would recommend renting from this location to anyone that asks. He was very courteous and professional. The truck and equipment were in excellent condition and Richard explained all terms and conditions in the contract before signing.

lorinda p. on

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NORMAN f. on

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Richard was the person we dealt with, and he did an excellent job! very knowledgeable and made sure all our needs were met and that we had a truck waiting at place of rental .very good experience..rates are getting a little high..that is only complaint

GARY D. on

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NONE, GREAT SERVICE AND ATTENTION TO DETAIL

kyle m. on

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We loved the owner at our location

Charlene K. on

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Tracey T. on

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I can't remember the guy who handled my reservation, but he was very nice! and extremely helpful! I would come back for sure.

Orlando R. on

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TIMOTHY M. on

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Dennis H. on

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Crystal M. on

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MARY S. on

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Excellent service, would highly recommend.

Dhairya V. on

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Thomas G. on

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Nothing, it was very easy pick up and drop off

VITHAYALAI V. on

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Lucy M. on

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Quick

RenATO A. on

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Pleasant, efficient in and out process

Brandon F. on

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John E. on

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DANA D. on

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LaKara A. on

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The Guy in Shelby Township was the best!!!!

DENISE L. on

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Great service!

daniel s. on

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Benjamin D. on

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richard j. on

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It was an excellent experience all the way.

Summer D. on

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ROBERT S. on

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richard t. on

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janel K. on

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JEFFREY D. on

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Francis H. on

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I have utilized services from this location several times. Richard is great!

Cindy G. on

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Everything went as planned. Very helpful and explained everything. If I ever go against my word about NEVER moving again...I will use their services. 6 stars...5 for service a 1 for referring me to a nice place to get dinner after a long day. Thank you.

Mark H. on

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excellent location, no issues

CYNTHIA C. on

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CINDY C. on

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service was Great!!! truck clean easy access... 10plus

Patrick H. on

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Stephen C. on

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I will rent from Shelby Auto Care from now on. Great folks to work with.

Joel H. on

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Nothing right now. Everything went well for me.

richard t. on

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Give your associate Richard a complement for excellent service.

David B. on

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Shelby Tire did a great job

DAVID F. on

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Mary K. on

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Rosa R. on

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Very helpful and detailed in explaining everything. Very professional and great customer service.

daniel g. on

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Vincent F. on

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Dropped off on Sunday nobody was there

JAMES K. on

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The owner of Shelby Tire is great to work with.

Richard M. on

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Truck requested was not available for my appointment time. Terrible service.

Sherry R. on

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JAMES K. on

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Great People to deal with. Very Helpful with this rental and what was available to me. Will rent from them again.

Mary V. on

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rose h. on

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Representative was courteous, knowledgable, and efficient

John B. on

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Scott L. on

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Friendly courteous service!

David W. on

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Easy pickup and drop off!

RONALD S. on

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Nothing - the service was great, the equipment was in very good order and the employee was very helpful & courteous.

RICHARD H. on

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Steven K. on

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LARRY E. on

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CHUCK T. on

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have the truck they ordered there not a bigger one. It burnt 100.00 dollar of gas on a one way trip

Zachary H. on

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scott t. on

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Although the U-haul that I picked up the Auto Transport from was clean and organized, I was extremely disappointed with the poor communication from Lou who works at the 17 mile and Van Dyke U-haul. After renting a Dodge Ram 2500 from Enterprise I informed Lou of what vehicle I was getting. Not once did he tell me that I would need to get a tow hitch from an auto store when I asked specifically if there was anything that I would need to get. After 3 trips to other places to get the correct parts to tow the Auto Transport I got a nice 3 hrs delay in getting on the road for a 12hr trip. Needless to say I will never use U-haul again or recommend it to anyone.

BRIAN G. on

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David J B. on

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Leigh-Ann S. on

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ALEC A. on

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Daniel D. on

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Nicholas C. on

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Mansoor K. on

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Robert B. on

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wael f. on

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JAMES L. on

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Fine job, i was in and out, no waiting, Richard did a great job explaining everrything to me

Matthew G. on

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Scott G. on

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Best UHaul experience ever. Richard was great. Highly recommend Shelby Tire!!

PAMELA L. on

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Mark K. on

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SWEENEY-QUILES B. on

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PAMELA M. on

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JOHN C. on

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Richard did a great job! Thanks!

JAMES D. on

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This location was very helpful and friendly

Louis F. on

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Wonderful customer service

CHARLES G. on

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Not a Thing. The manager at this location is friendly, helpful, and thorough.

Emerson M. on

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Theresa B. on

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Shelby Tire and Auto were great, very professional and quick to get me on my way. I would highly recommend this location for renting U-Haul Thank you

MICHAEL C. on

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Perfect! Thanks!

PAUL P. on

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Gary G. on

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