The lady was very sweet and informative.William H.
Customer Reviews for Sheree Boxes
(U-Haul Neighborhood Dealer)
Brunswick, GA 31520
(1/2 mile North of St Simons Causeway)
Services at this Location:
- Monday7 am - 1 pm / 2 pm - 5:30 pm
- Tuesday7 am - 1 pm / 2 pm - 12 pm
- Wednesday7 am–12 pm
7 am - 1 pm / 2 pm - 5:30 pm
- Saturday7 am–12 pm
8 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You overcharged me for the gas- I brought it back half full-which is what I picked it up at- if they would have checked it out when I turned it in, they would have seen that.Robert H.
I went to 3 different locations. 1st had old man who could not get web site activated (20 min.) 2nd location waited another 20 min. 2 customers ahead of me and no one at counter. Went to 3rd location to rent. Frustrating Brunswick, Ga. Experience.Don D.
Customer did not leave a comment.Michael G.
She was great and has been from previous yearsRonnie G.
This was just a drop off location with a shack where I left the keys. Nothing really to judge.William S.
Customer did not leave a comment.Linda D.
she is great , been dealing with her for years!Linda D.
Customer did not leave a comment.Charles S.
Quick and easy!joe B.
Lady in charge kept talking on a personal call and I had to stand there and wait for several minutes.Timothy H.
Arranged after hours pickup online. Had to arrange a ride to the location where I was dropped off and went through the entire online check in process in the cold and it said I was scheduled for in person pickup the next morning. I called the 800 number and they said that the truck had not been staged for pickup. I was in a sketchy part of town and it was cold and I had to walk a half mile with a bad hip to a place where I could get an Uber pickup. The next morning I told her I would return the truck the next day before close of business at 5:00. This was repeated twice. I rushed to get the truck back at 4:30 and they were closed. I went through the online process again and got it turned in, but not with the promised ease of handing in the keys and leaving. I will not use or recommend the location ever again.Kenneth S.
Dropped off trailer after hours. There was nothing telling where to park it. App wouldn't work so I put it by front of building in parking spot. Lady calls me in the morning and says I have to come move it. I live 3 hours away. And charged me 20 bucks to move the damn thing 20 ft. Bullshitsherri W.
Customer did not leave a comment.Kevan W.
Customer did not leave a comment.Derek G.
Was not told i jad to check in on web site to get a receipt. Had to drive back to the location to do so. And still did not receive an invoice i would like a $ 20 inconvenience fee.Mike E.
Customer did not leave a comment.John B.
The return box was a little on the loose side. needs to be more secure.William H.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Robert E.
Great serviceRobert L.
Gentleman that inspected the truck actually drove his auto and led me to local dump to drop off cardboard used for the move.LINDA H.
Check the trucks dropped off after hours. I was given a truck with holes in the roof that were undocumented and unnoticed until we began loading the truck. As a result, several of our belongings were soaked.Nick M.
Customer did not leave a comment.George M.
Requested a month ahead a 20 foot truck. Had to take a 26 foot which was hard to park in the apartments where I was moving.Nell M.
Customer did not leave a comment.GWENDOLYN A.
Customer did not leave a comment.VICKIE L.
Dropped unit after hours. Used web app to check in.Alan S.
The owner of the business was very helpful and personable.paul F.
Customer did not leave a comment.BRIAN C.
The facility is not configured to carry on business and greet customers. The office is a storage building, muddy parking lot, limited staff for assisting with equipment. Most importantly- did not have equipment that I reserved, which caused MUCH INCOINVENIENCE! I reserved a 20' truck and had to take a 26' truck, which would not fit into the yard where my storage facility was, thus necessitating loading all of my belongings into a pickup truck and then ferrying to the Uhauil...not acceptable!MARTIN M.
Check in process was slow and their office equipment was old and slow. Their printer did not work.Kimberly S.
I opted out of online check-in when I reserved the truck. I was notified the day of pickup that I had no choice but to complete it online because the location was closed. I was charged $7 for a dolly that I requested, but there was no dolly present. Truck was on a quarter of a tank and the reservation process of a nightmare. Disappointed is an understatement.Miranda E.
Rude and over charged me and when I called uhaul they never done anything aboutMatthew D.
Customer did not leave a comment.Dewan L.
Customer did not leave a comment.Rosemary M.
Thwy didnt have my reservation readyWilliam B.
Customer did not leave a comment.John V.
Customer did not leave a comment.Charles D.
Customer did not leave a comment.Janice O.
Customer did not leave a comment.Aaron M.
DO NOT PURCHASE INSURANCE!!! we rented a trailer to tow my car. Kenny (works under the table), the person that helped hook up my car to the trailer had no idea what he was doing. my car was pulled to far forward causing damage to my vehicle. It was estimated over $1K worth of damages. We filed a claim with the insurance we purchased through them and the claim was denied because THEY OWN the insurance that we purchased. So of course they are not going to pay out a claim. When we got to the drop off location, they had to use blocks and jack up my car and set it on blocks to get it off the trailer. If not, it would have ripped the entire front end of my car off.Barry D.
Very professional and helpful.Peter B.
Customer did not leave a comment.Trader D.
The shed and parking lot where the business is ran out of is located between two motels that cause a lot of foot traffic through the lot. While there with my family, a hand-to-hand drug transaction occurred in the parking lot (sold by a neighboring motel resident) and the Uhauls were used for cover from the road.Andy L.
We have used this location several times over the years. She has always given excellent serviceJoseph W.
Friendly, helpful employees!Deborah B.
The truck was in bad shape! the right side mirror was duck taped in place, and had to be constantly pushed back in place. the seat was in horrible shape, my back still hurts. I have rented from you many times, this was by far the worst experience.eugene P.
Great customer service.Mike P.
Keep Perry! He is friendly and helpful and efficient. This was the first time my wife and I had rented a trailer and we needed one for a trip to North Carolina. Perry took the time to explain how to do things while he showed us how everything connected. We'll definitely recommend Uhaul to our friends and family.Gary C.
Customer did not leave a comment.Tricia C.
We have been doing business with Sheree for years and she is always helpful and accommodating.saint simons C.
Truck had broken drivers side mirror. Seat was broken and made it difficult to drive. Radio display broken. Seat belt didn't retract. Poor experience overall.WilliM A.
I think the lady that runs this location does an excellent job. I've used this location for quite a few years and have never had a bad experience.Clyde P.
IT technology never worked. Go back to pen and paper!Sherry S.
Customer did not leave a comment.Steve K.
Customer did not leave a comment.eugene P.
Customer did not leave a comment.Rachel D.
Always a pleasure doing business here-DEE S.
I went by there twice and tried to call twice but there was no answer either time and the building was closed with a closed sign you could barely see. I just left the tow dolly park next to the other ones in the yard and left a voicemail explaining what I had doneKenneth W.
The trailers need to have their own jacks installed so the trailer can be lifted off of the vehicle while loaded. I got a flat tire and what should have been a 15 minute fix turned into 6 hours of hell while I waited for someone with a jack big enough to lift my vehicle and the trailer. Please consider fixing this in the futureJason M.
Customer did not leave a comment.GEORGE C.
Had 3 tow dollys that were either broken and or did not operate as described. I've pulled airstreams, 5th wheels and travel trailers but had never used a tow dolly and needed either instructions and or help in some manner being I'm a disabled veteran. Uhaul at this location was reluctant. Will not recommend this location.Arthur L.
When I opened the Cargo door to take photo of interior to show I cleaned it, the door would not close.russ R.
Customer did not leave a comment.AUSTIN C.
Customer did not leave a comment.Perry Y.
Customer did not leave a comment.Giavonni S.
Customer did not leave a comment.mark S.
Customer did not leave a comment.ruthe P.
U-Haul was late getting the truck. Which made us push our moving time later. So we had to return it later than we wanted to.Brian C.
Customer did not leave a comment.Louise E.
Customer did not leave a comment.mike D.
Customer did not leave a comment.Shayla D.
Nothing yall do an awesome jobHARVEY G.
Customer did not leave a comment.joseph G.
Customer did not leave a comment.Frank H.
Customer did not leave a comment.Mayunida T.
Customer did not leave a comment.giavonnie S.
Customer did not leave a comment.ashley B.
Customer did not leave a comment.bobby B.
Customer did not leave a comment.Redisha L.
Location was easy to find.Christina M.
Lady is always professional and helpfulDEE S.
Customer did not leave a comment.michael D.
Over charged my credit card and still haven't e EMAIL TO LET ME KNOW THE PROBLEM WAS CORRECTED. SO I WILL BE GOING BACK IN PERSON. TO CORRECT THE PROBLEM. NO HAPPY AT ALL.amy M.
Customer did not leave a comment.John M.
Customer did not leave a comment.Nell O.
Customer did not leave a comment.cynthia M.
Customer did not leave a comment.Dale C.
Customer did not leave a comment.Angela G.
Customer did not leave a comment.lillian S.
There was no One available to help me put the trailer on my vehicle. The only employee on duty was an elderly woman with walking issues and she struggled to walk down the ramp and help tighten down trailer on ball. Someone should be there with her from open to close and not just at specific times of the day.etta B.
Customer did not leave a comment.Dale C.
Quick in and out. My driver was able to pick up my truck with no issuesRoger A.
Can't think of anything. Good location. Booking lady and Perry there did a good job.loyd C.
Customer did not leave a comment.Peggy H.
Customer did not leave a comment.eric W.
Customer did not leave a comment.Hoang N.
Staff found a birth certificate that was not ours in the truck. Offered to hold on to it but not willing to back track truck customers to locate owners. I called Marietta and they seemed to be more interested in locating Owners. Don't know if owner ever found.MARK S.
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