Customer Reviews for Sherman Discounted Appliances
(U-Haul Neighborhood Dealer)

28 reviews

1253 N Liberty St   Winston-Salem, NC 27101

(336) 765-3353

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 765-3353

1253 N Liberty St
Winston-Salem, NC 27101

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

It wasn't the cleanest place in town but it worked for me! I like the way we could pick up our UHaul via phone and could verify information via phone and photos! Convenient location. Nice people.

Katherine R. 
Rating:
4.0

The owner was so incredibly friendly and kind. She wants to help and please

Stephen L. 
Rating:
5.0

The owner was very helpful and checked me back in quickly.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Shrese C. 
Rating:
5.0

No comments

Jose M. 
Rating:
5.0

Excellent service staff on site I felt safe leaving my vehicle there while I moved..I'm sure I'll use this again

Lillie G. 
Rating:
5.0

Super friendly person at this location. Very helpful and nice. The place is a little interesting in that its an appliance store, tax help, and uhaul--but they get the job done and very convenient as well.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Shalisa P. 
Rating:
5.0

Nothing

Cheryl L. 
Rating:
5.0

Awesome!!!! Service

TERESA J. 
Rating:
3.0

I was charged for mileage overage. I drove straight from rental location to old home to new home and straight to drop off location. The calculated mileage was incorrect during the rental calculation. I did not drive extra mileage resulting in $18 extra charge.

JONATHAN G. 
Rating:
5.0

Customer did not leave a comment.

SHEREKA T. 
Rating:
2.0

Customer did not leave a comment.

SHAWNDA T. 
Rating:
4.0

Customer did not leave a comment.

Marice B. 
Rating:
3.0

Customer did not leave a comment.

Donna R. 
Rating:
2.0

Auto check in was not available. The Contact at the location was busier with a personal phone call than checking me in. Check in process was slower than it needed to be.

PAUL O. 
Rating:
1.0

This was the worst service ever the most manipulative place after my experience here I will never use U-Haul again I Have a business here in North Carolina and rent U-Haul's a lot a couple times a month and I will never use U-Haul again after the way this place treated my son

BRENDON A. 
Rating:
5.0

Great customer service!

Raven S. 
Rating:
5.0

Customer did not leave a comment.

PHILIP D. 
Rating:
4.0

We had to wait while the vehicle was swept out since previous renters left broken glass inside the truck. Other than that rental pickup was fine.

Elizabeth B. 
Rating:
3.0

Customer did not leave a comment.

BENNIE W. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY V. 
Rating:
5.0

Customer did not leave a comment.

DAVIDLAWRENCE F. 
Rating:
1.0

I was charged for furniture Dolly and never received it. Tried to call about it and was never answered.

Nicole G. 
Rating:
1.0

Customer did not leave a comment.

OLIVER R. 
Rating:
5.0

Customer did not leave a comment.

SHEREKA T. 
Rating:
5.0

The young lady (can't remember her name) was very helpful and efficient in processing my request. I told her this was my first time renting and she took her time to thoroughly explain the process. She was very polite, thank you!

BONITA G. 
Rating:
2.0

They didn't have all of the equipment I ordered. They tried to charge me more than my quoted rate by a significant amount. A manager had to come from another location to fix the rate and I had to wait. The manager was wearing his mask around his chin. I was there for about an hour, then had to drive to another location to get the furniture blankets and dolly, which I needed to move. The other location was kind of scary, and no one was wearing a mask. I got the equipment quickly, but when I brought it home, the furniture blankets were wet, moldy, and smelly - completely unusable. In order to have as little contact with them as possible, we just left them at the bottom of the truck - but that turned a one-load move into like five (without blankets). I paid for the miles for the trip to the other place (8 miles round trip) as well as the extra trips. While the guy "discounted" my rate to match the original rate, the inconvenience was pretty big. Then I made a customer service complaint - and I got a return call from the manager person who came to the branch, 'correcting' me about my complaint. Though he offered me additional discounts, he also kept telling me I was wrong. All in all no good.

Laura S. 
No reviews have been submitted for this location.

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