unlike the palm desert location, at least the truck was ready with the after hours lock on it. the truck was dirty and missing the gas cap but was fine other than that.oliver V.
Customer Reviews for Shipindocs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Anthony M.
I was a bit late to pick up my truck however there was no one there. I had to reschedule my reservationMitch S.
Customer did not leave a comment.John L.
The location gave me the truck completely dirty, then he told me that I did not have to wash the truck upon return. He informed me that they do not clean the trucks. I would think that due to the pandemic trucks would be sanitized after each use. There was to s of trash in the bed, and had less then a quarter of gas.Javier S.
I had to wait at least an hour in 100 degree plus weather. The man was very nice however the details about the rental was not discussed. Therefore I feel U-Haul over overcharged me. They state 19.95 per day w/ 100 free miles. That was all automatically changed without my knowledge upon retrieving the cargo van I rented. These changes should be pointed out to the renter at that time.Janet M.
Customer did not leave a comment.Beckie M.