Customer Reviews for Siloam Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Siloam Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Daniel R. on

Rating:

No-one there. We called and left truck there with keys in drop off box.

allison S. on

Rating:

There seemed to be a problem with the "system" as I passed MANY closer uhauls that were all unavailable at several locations. I called numerous times and was told that the "system" was all blocked out. When I arrived to get the uhaul, my reservation had been cancelled. It took me 1.5 hours to get this u-haul. I was paying movers by the hour. This is the only time this has ever happened to me. My previous Uhaul experiences have been excellent.

Henry T. on

Rating:

Customer did not leave a comment.

Teena H. on

Rating:

The drop off location was great.

Vickey W. on

Rating:

the 24/7 pickup using my iphone was a nightmare I had quite a few issues and had to call customer service. "Wendy" was very helpful and calm throughout the call. I was pretty upset and she was able to help me and to keep me calm. I needed help to get my iphone to respond to the application and Wendy walked me through the process. It was late and dark and I received all the help I needed from the customer service Wendy. If anyone asks me I will tell them not to use the 24/7 APP

Vickey W. on

Rating:

the unit was easy to rent because of the help from Kay. She was very helpful and friendly I moved into the unit on November 17th

MALCOLM S. on

Rating:

Could not have asked for better people to have done business with . thanks

David Z. on

Rating:

Very clean units! Owner was very helpful with move in.

Christopher R. on

Rating:

Customer did not leave a comment.

TIM B. on

Rating:

When we placed the reservation we called the Greensboro number, we received a confirmation stating "Greensboro" address, we were not told that the truck was in an out of the way location 7 miles away from the Greensboro location we assumed was where the truck would be. We were on a time crunch and couldn't afford going OUT OF OUR WAY. It would have been very helpful had someone told us where the truck was located. VERY DISAPPOINTED in Uhaul, need to do better for your customers.

Michael G. on

Rating:

Customer did not leave a comment.

Keith M. on

Rating:

Customer did not leave a comment.

todd B. on

Rating:

Customer did not leave a comment.

on

Rating:

Kay lord was extremely helpful. They really helped me in a troubled time. They worked after hours to get me set up and even helped load my car on the auto hauler . I just can’t say enough thanks!

MICHAEL L. on

Rating:

Not a thing professional people running that place

JOHN I. on

Rating:

I dropped off trailer on Sunday. Was advised by Uhaul that the closest location in Eatonton, GA was not open on Sunday and therefore I would have to drop off in Greensboro. When I arrived at the location for drop off, they were not open either and I had a great deal of difficulty detatching the trailer without any help. Location was way out of town and difficult to locate.

Katy R. on

Rating:

Customer did not leave a comment.

PATRICIA C. on

Rating:

Excellent service!