The drop off location is very hard to pull the truck into without falling off the ledge. Many drivers would not have been able to make the very sharp turn on the right side of the building. The drop off lady told us to go to the right side. When leaving we noticed there was a easier entrance on the left. The lady we spoke to at drop off should have told us this. She also told us we had to pay for the equipment we requested but that we did not get from the pickup location. We were able to contact uhaul and they did remove the extra charge because we did not get the equipment at the pickup location. This lady is extremely rude and demanding.
Alex Crocker
Customer Reviews for Lanier Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cashier was new yet she was kind and patient with me. She was super helpful.
Debra Alfaro