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Wendy R
Customer Reviews for Simple Mobile Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rent from uhaul on a weekly basis for my company . I always had a great experience getting a clean truck ready to go. However the location i went today was good until i recieved my bill. The uhaul owner added additonal insurance and doubled my mileage. I will be contacting uhaul tomorrow to get this resolved.
Brian DGreat experience
Bruselas CThe manager was amazing very informative and nice
Celina GKeep a friendly clerk at the desk.
Linda TUna excelente explicación precisa
jorge aThe service gentleman was very help full with the entire process.
Felix CI was charged a late fee of 20 dollars for less than 20 minutes. The truck is $29.00. imagine that. I think Uhaul should be more considerate when customer return their trucks.
Tonia HExcelente
Walter THorrible experience
Carlos RVendor was very helpful. There were plenty of trucks ready. Quick and easy.
Sofian D👍🏻
Victor PCustomer service guy was cool...very informative and super positive.
Cindy BGreat customer service. Very friendly, truck’s always clean and ready to go, thank you
Jesus SAfter going to my third location to pick up my truck, this location was unwelcoming, unprofessional and incapable of doing their job professionally. Not only was the truck at only a 1/4 of a tank, but they did not have the equipment I asked for and was promised. Uhaul your standards have dropped and I may go to home depot from now on.
Nathan STodo el proceso fue sencillo.
RAFAEL RHello! Hector was super fantastic! Excellent customer service!
ANA MGreat place to do business. Fast and very helpfull
Jesus SNa
Mable TExcellent, fast, easy and professional services
Jorge HNo comment at this time
Eustace FGood service overall. My only comment will be that I rented a dolly and paid for a 12 furniture pads set that were not in the truck at the time of pick up, the office location was closed and still I was charged for the them anyway. Other than that easy process to pick up and drop off the truck. Thank you
Maria MThe truck was full of German cockroach’s, definitely check the back before you leave the pickup location
Nicole BGuy at the front desk was very nice, helped me with all the questions I had. Highly recommend this place for future movers! Thankyou so much
marshall rAbove average just because the place it’s very small and the surroundings , but was a quick and efficient renting , both representative very efficient service to us
Madelin RRealmente muy fácil acceso rápido y eficiente, el joven que nos atendió muy educado y amable. Realmente la familia Uhaul hace muy fácil el proceso.
ORLANDO QQuick help and support.
Rafael ANothing
Erik DGuy at the front desk was friendly and efficient
Patrick AGreat customer service!
Aaron KThe young man that works at this location is absolutely amazing ,very professional compassionate and always willing to assist this senior citizen. I am very very grateful. I believe his name is Justin.
LOVENIA C1600 miles trip, they should gave the costumer newer truck. not old. in the middle of the trip I had to stop due to a check engine light.
Andres DThis is a very good location and the young man name Justin is outstanding. He is very professional an shows compassion to his customers. Thank you for such wonderful service.
LOVENIA CRey friendly Graft service
Jesus SExcellent customer service
Richard MGreat customer service
Manuel DEverything was ok
Kelly MRented a pick up for 24 hours. No one took any pics of the truck, no one came out to the truck with me. There was lawn trimming in the recesses of the truck. No problem with me. But I was threatened with $25 clean up when I brought the truck back. I hauled boxes, not landscaping stuff
CHARLES SBe careful and make sure you stay till the end to make sure they don't over charge you. They are crooks
ANDREW NThe employee Justin was very helpful and he handles the job with love and professionalism
janet rGreat customer service
eduardo mVery good desk employee
PABLO SI found the location but you may want to have a bigger sign. That is basically it. Excellent customer service
Jesus B