Customer Reviews for Simply Australian Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Simply Australian Inc

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Mark H.
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I love that you offer labor on your site. Trying to pay the Labor was really hard. Making that easier would be very helpful.

Chad S.
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Customer did not leave a comment.

Mike P.
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ARTHUR M.
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STEPHEN S.
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We really didn't think the truck had been cleaned, there was trash left in the truck

mark M.
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Nice guy, very efficient.

Brian M.
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Very easy to deal with for pickup

Jeferson N.
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At the time I chose to pick up uhal requested the documents to approve my reservation. Why don't you ask for it first? It took almost one hour to get approved. One hour of the time I rented was sending documents you could have requested before.

Jimmy H.
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Customer did not leave a comment.

Ed M.
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Very efficient!

David W.
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Customer did not leave a comment.

Dharmin P.
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Customer did not leave a comment.

Constance G.
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Always easy transaction. Love the owners of location.

Michael A.
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Customer did not leave a comment.

Dennis F.
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Arafat A.
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Eric K.
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Brian C.
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Shannon B.
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Filemon N.
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Timothy S.
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Dan C.
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Return process frustrating. Took 40 mins to check back in. Finally had to call phone number and got the help I needed. It would not recognize my IPhone location which was at the drop off point. She did a great job trying to help.

Lois J.
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Customer did not leave a comment.

Dan P.
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Well run company. No waiting.

Kaitlin N.
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Suraj G.
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Mark H.
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GABRIEL P.
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Discount

MAJED A.
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Customer did not leave a comment.

Kevin M.
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Customer did not leave a comment.

Micah D.
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Stephen W.
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The facility was fine. My one complaint was the 10 minutes or so that it took me sitting in my car in the parking lot of the location trying to finish up the online contract and payment for the 10 foot truck that I rented for one day. I kept having the website go back to the beginning page, if I am not mistaken. I finally figured out that the one decision page I got to needed for me to pick the statement listed in very small print at the bottom of the page. I spent 17 years in post high school education, pharmacist, Ph.D., M.D. I became frustrated because I could not figure out why I could not complete the process. Your website needs to have the selection be more obvious.

William M.
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The location is in middle of nowhere. Otherwise it was easy to rent and to pick up

Andrea B.
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Customer did not leave a comment.

Laura L.
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Lisa C.
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Customer did not leave a comment.

Stephen C.
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I had ordered some moving pads but they didn't supply me with any. I asked to be removed from my bill but it wasn't. I think the 24/7 program is good but more instructions are needed. I wasn't clear on what was needed until I got to the pick up location. Truck was clean and in good shape. Would use it again.

William B.
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Customer did not leave a comment.

Kevin T.
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Very nice guys, but they set up the auto transport wrong and didn't tie down the tire straps tight enough. I didn't realize until I arrived at my destination that they were not properly secured. Luckily nothing happened, but it could have been a bad accident had the car rolled off.

dave K.
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This location is clean and easy to access. The employees are nice and easy to work with. Would recommend it to anybody.

Dale F.
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If a dolly is reserved, please have it pre-loaded in the truck for the customer. The rep forgot to give me mine and I drove away. I wound up completing the move without the dolly that I paid to rent. Otherwise, outstanding service.

Clarence B.
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Good service.

Diana M.
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Customer did not leave a comment.

John D.
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billing for mileage was 10 times actual miles

Noriko M.
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Customer did not leave a comment.

Rebecca M.
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Best move ever! Everything went as planned and the 10' truck they suggested was exactly the right size and very easy to handle! The staff was very friendly and helpful. All this for a VERY reasonable price! From one happy mover

Steven A.
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Customer did not leave a comment.

Sricharan M.
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Customer did not leave a comment.

Samantha K.
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While attempting to get the truck, ‘Attempting to verify my information' took well over 30 minutes. That was unexpected and uncalled for. There was no communication either. Attempted to chat online and got no response. Also attempted to call to see what was going on and no one answered. Finally the approval came through while attempting to contact a representative on the phone.

Jaime G.
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UHaul is good.

Kraig L.
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Customer did not leave a comment.

jared A.
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Andrew M.
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jared A.
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there wasn't a parking space adequate for the size of our rental truck. I did my best to park it well so not to be in the way, but since it was after hours I wasn't sure what to do. also, as for the website, I was once again not able to access the mobile return system. the help desk was very helpful and I was able to get it taken care of, but we had so much trouble with the website on both sides of the process. plus, the link to this review as given me in the "thanks for using uhaul" on the website upon completion of check in was repeatedly marked "unsafe" by my system.

James T.
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Customer did not leave a comment.

James T.
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Will rent here again. Smooth transaction

Cathy S.
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Marvin R.
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Marvin R.
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Brianna T.
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DIANE F.
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Jeff C.
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Absolutely great location to rent from. Even though we have other locations closer to us, we will continue to rent from here.

David R.
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The team was great. Helped out in all aspects of our rental. I would highly recommend to any one.

Marisol N.
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Customer did not leave a comment.

Mark H.
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Customer did not leave a comment.

OMAR A.
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This is an excellent service and brilliant business opportunity!

Travis G.
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This was an awful experience. I will never do uhaul again.

Tim G.
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Easy in and out. Will definitely use again!

james S.
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Customer did not leave a comment.

Thomas R.
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i picked this location because they had open hours when I needed to rent. They switched my rental to online and did not notify me they would be closed. I assumed they would be there if there were any issues. Then somehow my account was messed up and there was no one there to help. The reason they did not get a poor rating was that the contact person answered the phone and was helpful and we were able to get our truck.

Matthew J.
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The location was great but the uhaul system and phone service is absolutely AWFUL!!! I had a TERRIBLE experience with UHAUL and I will never use UHAUL again

bob U.
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Customer did not leave a comment.

youhai X.
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Customer did not leave a comment.

Zachary S.
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This location is not well suited for trailers. The parking area is tight, but manageable for someone practiced in backing a trailer. Most people aren't practiced, and I could see this being an issue. Marked average only because I didn't deal with anyone here, not because of the parking.

Jeff B.
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Customer did not leave a comment.

Dave N.
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There's a good reason this dealer is on Easy St. Getting a truck and returning it couldn't have been easier. Especially liked dealing with Dave. He was great.

John S.
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Fast and easy pick up process

David S.
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They were great ... no problems at all

youhai X.
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Customer did not leave a comment.

Gloria R.
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I was never explained to that the cost would be $96.00 ,, for 1 day ,, , uhaul's sign reads ,,$29.99 for a 15 or 17 ft truck ,, reads nothing about instructions why it is much more ,,, was very disappointed ! , Thank you ,, .

Kraig L.
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Customer did not leave a comment.

Matthew D.
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Excellent experience, the owner was awesome, very accommodating, very informative and very professional.

james S.
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I had problems with the first reservation at a different U-Haul location. Another customer did not return the van in time so I could not pick up the van when I needed it. The customer service representative at the 800 Go U Haul number was very helpful in finding me equipment at another location. Overall very satisfied.

Tayler W.
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Dave Nichols was incredulously passive regarding my equipment rental. I specifically selected an in-store pickup as I had never rented with your company before and was looking for guidance. He instead called 2 and a half hours prior to my scheduled time the morning of my pickup and asked if I could be there within the hour, all while knowing I was traveling from out of state, stating "he didn't want to wait around for me". I was very disappointed with the obscene lack of any customer service and was given my instructions on the road via another passenger. I will not be using their services ever again and will refer my acquaintances to do the same.

Micheal P.
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Thank you and the sales rep we spoke to was great.

Stacia H.
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That truck was awful!! TRANSMISSION was AWFUL

Grantham W.
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You did not really Deserve these ratings possibly, but I gave them to you because you continually send these emails to the wrong person . you have been told several times that you should be sending them to Grantham Ward , Whose email address is gward3@orkin.com. Instead you keep sending them to gward@orkin.com. I do continue to send them on to the proper person, but I am tired of it. This is your job, you have been told to use the proper email address, yet you refuse to do it

Sabar P.
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Customer did not leave a comment.

wendy C.
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I am a very satisfied customer. Thank you. :)

Tina G.
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Easy, great experience

chris A.
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Customer did not leave a comment.

Daniel T.
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Customer did not leave a comment.

John S.
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I was a little disappointed that I couldn't drop off the truck at another U haul where my last stop was . I had to bring it back to where I picked it up costing me more gas and mileage fees.

Matt S.
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Reserved an Appliance Dolly & only received a Utility Dolly. This made my move much more difficult and I was still charged for both!

ERICK A.
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Customer did not leave a comment.

Thomas G.
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Customer did not leave a comment.

Melody G.
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Customer did not leave a comment.

Daniel W.
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Location is fine. For larger trucks with inexperienced drivers of this type of vehicle it is tricky to park in the lot.

Alex K.
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Customer did not leave a comment.

Tony F.
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The customer service was excellent, the equipment clean and effective and the pricing was great, I would recommend this dealer to anyone who needs U-Haul Service.

No reviews have been submitted for this location.

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