A great experience at pickup. The staff was great with assisting with hookup and everything.CHRISTOPHER JAME K.
Customer Reviews for Sixth Street Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was great, very friendly and helpful. The railroad street could use some help in friendliness thoughMARY R.
Everything was set up and ready for me to go. No issues no problemsJERALD E.
Customer did not leave a comment.Amy O.
I rented a truck and drove it literally 9 miles (check the mileage on the contract.) I was exhausted at the end of the day and did not stop to replace the one gallon of fuel I would have used to go 9 miles. I was willing to pay $5/gallon extra to replace the gas I used but I was charged a $30 refueling fee and $15 for 3 gallons of gas. If this vehicle used more than a gallon of gas to go 9 miles it needs to be replaced. I drove a 30' RV hauling a 4000 pound car from Colorado to Kearney and got 10 miles to the gallon! $45 for a gallon of gas to go 9 miles???? Absurd! I will avoid using Uhaul at all costs from this point forward.SCOTT H.
Nothing. Everyone was helpful. Being from out of town we don't know anyone and he was friendly and helpfulJEFFREY S.
Nothing, everything was great!JERRY L C.
The store was clean , was truck was clean. Location easy to findCarolyn H.
After driving a few miles we discovered a flat tire. Were told to go get a new tire installed. Wasted 3 hours of our time running around and waiting for tire installation. Ended up with 2 tires being installed. You owe us for our time and trouble.... Suggest $75.00FRANCIS R.
Customer did not leave a comment.RONALD L.
Very friendly and accommodating experience. Thank you again.LEANN D.
Customer did not leave a comment.Dillon G.
Customer did not leave a comment.HUNTER L.
your truck was the worst truck I have ever drove,you can't keep the same speed,the drivers floor board was very tight, the mirrors could not be set so I could see out of them ,the seat was very uncomfortable all in all it was a very bad driving experience oh and that $5.00 a day extra charge for nothing I think it is bull shit and another way to steal money you make way to much as it is with out stealing an extra $5.00 a day from your coustermersrobert N.
Customer did not leave a comment.Wayne G.
The salesman tried to charge us more than the quote with little explanation as to why. It felt very underhanded in the way he did that. Truck was missing a front blinker light which is a safety issue.Richard D.
Customer did not leave a comment.David W.
Customer did not leave a comment.Angela C.
Great service!Robert K.
Provide a list of what will be needed to pick up a vehicle with your "24/7" pickup - meaning - you do all these things in advance - like taking a photo of the front and back of your Driver's License - and yet you will have to do that AGAIN when you attempt to pick it up. So why bother in the first place? Also - someone has to be at the location to provide you the physical key - so it is hardly available 24/7. U-haul equipment is usually wonderful - once you can get your hands on it - but it is ALWAYS a painful experience to try and get it. The paperwork is wrong or the truck is only available at another location than you selected, etc...Ross C.
Drop off was easy. Received a call the day before the truck was due back as a reminder and explained how to return the truck after hours. Good, safe location.Lonnie C.
Customer did not leave a comment.Daryl P.
Customer did not leave a comment.Troy O.
Ron was wonderful and very helpful.Cathy S.
Customer did not leave a comment.Evan P.
Thank you very muchChristine J.
Customer did not leave a comment.Joshua F.
Customer did not leave a comment.TIMOTHY I.
Customer did not leave a comment.Christopher B.
Staff could have supported customer service better by asking if he could assistRick M.
Great service thank youScott O.
Nothing service was excellentdavid E.
Very friendly and helpful servicechristine S.
Customer did not leave a comment.Christopher W.
Im giving a low rate score due to the morning of my move, there was a massive error on the pickup location & I had to drive all over a city looking for the correct one that HAD my reserved uhaul. Not a good situation to be in when its moving day & lost over 2 hrs of time doing this. The original reservation said 1 location when I ended up driving to 3 differant places. Plus they added an extra $100 deposit fee which wasnt mentioned at all during online reservation. Prices seem way to high for being a necessity too for relocation.Andrea G.
Customer did not leave a comment.Adam F.
Trailer was damaged when I got there. Had to wait and have it rewired at the tongue as it looked like there had been an accident of some sort as the wirers were all cut. The team took care of the wiring and it worked but the wait made the day longer than I planned.Jonathan G.
Very prompt, courteous, and helpful.Nancy J.
Darcy was very nice.Matt T.
Customer did not leave a comment.Becky H.
Customer did not leave a comment.kaitlyn M.
Customer did not leave a comment.Lawrence C.