Staff was great, friendly and understanding.Malissa D.
Customer Reviews for Skidaway Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful, friendly people have use this location twice. And would recommend them again.Melissa M.
I rented a U Haul from this location and now being charged a large sum of money for damages that occurred before renting. This is unbelievableMakarius R.
Customer did not leave a comment.Gal B.
Customer did not leave a comment.John J.
Customer did not leave a comment.Katherine H.
Customer did not leave a comment.Geraldine M.
Richard is excellent at solving problems.Princess A.
Customer did not leave a comment.Charlie W.
You stole two hundred dollars from me on a fraudulent miles charge. I'd like it back.Timothy F.
Would be better to wear a mask to protect customers from COVID 19.Francis V.
Not a thing. Patrick was amazing. At 72 and my first time forRobert G.
Customer did not leave a comment.JON S.
I was not told that they did after hours fee , lack of service information and I will not go back there at all.Tierra B.
Customer did not leave a comment.Erika F.
Customer did not leave a comment.Annie A.
Customer did not leave a comment.Lamar F.
Customer did not leave a comment.jerry P.
Customer did not leave a comment.David F.
Customer did not leave a comment.John L.
Very friendly and knowledgeable team at this location.David F.
Customer did not leave a comment.ROBERT H.
The 24/7 is not as easy as the website makes it sound. I had to wait almost 15 minutes to have someone respond to the information that I entered. I also tried to call the 1-800 number and got put on an endless hold. It is much easier to go to a facility that is open and deal with a human.Geoffrey J.
Overall,, I had a very good experience. Checkout was quick and customer service was great. The only negative being the fact that there weren't enough blankets to fulfill the order. It was explained to me that they were in the process of replacing dirty/worn blankets. The truck was clean and in good working order. I will definitely utilize this location again for a local move.Joel C.
Customer did not leave a comment.Elizabeth A.
Stay the same. Good service and good ppl.lonnie L.
Customer did not leave a comment.Darlene H.
I was disappointed that checking in online didn't work. We then had to go into the office and despite the fact we were required to wear masks no one else in the office was wearing them. Then, it took them half an hour to do the paperwork and give us the van, which only gave us 1.5 hours of our 2-hour rental time to use it. Finally, we had ordered a dolly but when we arrived it was broken so they charged us for the bigger one even though it wasn't our choice. When we returned the van, it took a very long time for them to check us out. Once again, despite the fact it could have all been done online. A very unsatisfactory experience.Frank L.
Customer did not leave a comment.Stephen J.
Friendly service rep inside when I picked up the keyKatherine H.
Use this store as a model for othersPat R.
Customer did not leave a comment.Spencer B.
Need take the pads charge off. The truck didnt have themTravien B.
Customer did not leave a comment.WILLIAM C.
Customer did not leave a comment.ROBERTA Y.
Customer did not leave a comment.Cassandra R.
Customer did not leave a comment.tonya L.
Customer did not leave a comment.Dale E.
Customer did not leave a comment.Janet W.
Customer did not leave a comment.mark K.
Customer did not leave a comment.mark M.
I'm sorry I did not ask for a break in the price when I only needed a small vehicle. I had to pay 39.99 for two days because they are not open on Saturdays. The van I asked about sat in the same place as it was on Friday when I had to pick up a 26 foot truck. I don't think that is good business. Why couldn't I pick my truck up the day I needed it if the van was going to be picked up the day I returned the truck?....SaturdayDwight C.
They owners were very professional. However, the centralized IT system failed miserably and we had to re-write the contract.Robert C.
So far My overall experience went Well,No problem.Jackie Y.
The service is awesome. Every run smoothly. The operator was Kind, fast, a perfect gentleman. I have no words to thank you! I strongly recommend U Haul!!!Ricardo M.
Customer did not leave a comment.Caroline M.
Customer did not leave a comment.TERRICA D.
Customer did not leave a comment.Craig D.
I was impressed that this lil â€œmom and pop shop was as kind and professional as all get out. What a remarkable and delightful connection. Thank you.Craig L.
Excellent experience, great storepat R.
Customer did not leave a comment.Malcolm G.
Customer did not leave a comment.Zachary B.
Customer did not leave a comment.Sarah M.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Francis R.
Personnel was very helpful in my return. Very friendly and nice place would recommend highly!!!Rebecca G.
Customer did not leave a comment.John G.
The customer service was excellent.Sonja L.
super easy experience. the access to the vehicle in the early morning hours was easy and literally took 3 minutes. i'll definitely use uhaul again.Edward M.
Customer did not leave a comment.Farouk T.
Customer did not leave a comment.Vernard J.
The location was closed and the mobile check-in would not work. I did not interact with any staff.Sarah D.
Customer did not leave a comment.Don C.
Customer did not leave a comment.Anthony R.
Personnel great ... neighborhood not the best ... location convenient ...can,t really change neighborhoodJohn K.
Customer did not leave a comment.Kelvin M.
Customer did not leave a comment.CRISTINA M.
Customer did not leave a comment.Andrew T.
The gentleman behind the counter was very attentive and efficient. I appreciated his professionalism, especially when moving is such a hassle.Stephanie S.
very satisfiedJeffrey D.
Customer did not leave a comment.Jeresia N.
Customer did not leave a comment.Edward C.
Customer did not leave a comment.Gene S.
Customer did not leave a comment.Lisa T.
Customer did not leave a comment.kim J.
Clean, fast, friendly and professional. I'd call it a model for a smaller, neighborhood UHaul store.Robert C.
Customer did not leave a comment.Donna R.
Customer did not leave a comment.John W.
Customer did not leave a comment.John N.
They were closed when we dropped off.Louise A.
He was very helpful. He accommodate to the fullest. ThanksValerie P.
Common customer courtesyArdrina R.
Customer did not leave a comment.Wanda M.
Check the uhauls before lending them out . The one I rented had urine in the back everywhere. It made the trip difficult as we had a lot of trouble with the stench. It was really bad. And y'all charged me a cleaning fee .Christy M.
I pulled in 15 minutes before closing in the rain and the staff was cheery, easy check out!Helen O.
Customer did not leave a comment.Jeffrey D.
Customer did not leave a comment.DOROTHY Ann R.
Customer did not leave a comment.JAMES B.
I pulled into the lot at 3:07 pm Monday, during normal business hours and there was no sign about being closed, when they would return or any direction. I did not want to continue to drive the truck and couldn't take the keys as they would not be able to move it so i put them in the drop box. At 9:00 PM that night i received a charge for after hours drop.That just wrong.Brian B.
I dropped off during non business hours.Keith R.
Customer did not leave a comment.Joel H.
Customer did not leave a comment.Sheila M.
I was told to call the number when i arrived at the location, they were closed and I had no means to fill out the form from my mobile device, so I got slammed with a $20 verification fee.. WTF haul?Jeffrey S.
The agent who checked me out was awesome great attitude willing to help and very professionalDaniel N.
Customer did not leave a comment.Brian J.
Customer did not leave a comment.Karl S.
Customer did not leave a comment.James H.
Customer did not leave a comment.Diana S.