Customer Reviews for Skyview Farm
(U-Haul Neighborhood Dealer)

52 reviews

314 Pearl Rd   Brunswick, OH 44212

(330) 225-1241

Location Hours

  • Mon-Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(330) 225-1241

314 Pearl Rd
Brunswick, OH 44212

Services at this Location:

Location Hours

  • Mon-Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Linda is phenomenal and walks you through everything. Pick up and drop off is very easy.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

I've rented UHaul's from Skyview in the past, and have always found their staff to be exceptionally friendly and helpful, I would rent from them again, and I will refer friends to them when possible.

David J. 
Rating:
1.0

12/13/21 I arrived at 1314 Pearl Rode (Rapid wrench and lube) before my 24 deadline and as I was using the mobile app to start the return process the attendant came out and told me the lot was full and I had to drive 2 miles north to another location (314 pearl rd) to drop of the truck even though my contract listed the current address. Luckily I was still within my allowed miles and didn't go over from the additional drive. Later when I called Uhaul to check on the return status one of the Uhaul reps told me that U-Haul no longer does business with 314 pearl Rd (Skyview) and got really aggressive with me saying I should have left the truck where I was scheduled. So the people running this location seem to be putting customers in a bad situation of returning trucks to a location not officially recognized by U-Haul OR the rep I talked to didn't have his facts straight. Either way I never got a confirmation email or text that my truck return was processed until I called again later in the day to inquire. I wasted a lot of time because of this location.

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
2.0

Mud Pit, no service at 5:30PM.

JERRY S. 
Rating:
5.0

Customer did not leave a comment.

todd B. 
Rating:
4.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Did not have the blankets I ordered, to improve have moving blankets next time.

Edwin F. 
Rating:
3.0

Customer did not leave a comment.

ANIL S. 
Rating:
4.0

Good availability. A bit difficult to inspect trucks due to being closely parked together and backed against trees. Rental fleet clean and maintained well.

Charles H. 
Rating:
5.0

Not to give customers a run around about where they'll find a trailer. And last minute find them the site that they wanted originally

Patrick V. 
Rating:
5.0

Customer service was excellent at Skyview Farm.

STEPHEN M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMHENRY M. 
Rating:
5.0

I had to reschedule the car pickup date... several times...Customer service was GREAT.. and worked with all my requests! Vicki and the other members were great to work with.. Thanks you very much! Chuck Roman

CHARLES R. 
Rating:
5.0

Be using Uhaul for years and mostly at that location the place is perfect have never had a problem at all

James N. 
Rating:
4.0

only issue was with the uhaul app when returning the truck. Everything worked well except the app would not upload a photo of the mileage and gas gauge. Had to call customer services to close out the rental.

Jerome P. 
Rating:
5.0

Customer did not leave a comment.

Halvar F. 
Rating:
1.0

The Uhaul was dirty inside had smoke buds and had 1/2 gasoline. Truck smelled

Priten P. 
Rating:
4.0

Always make sure bed is cleaned better since I got grease on my mattress when moving.

DALE P. 
Rating:
5.0

Very friendly and helpful. It was a perfect experience.

JAMES P. 
Rating:
5.0

My first time using U-haul, and my cell phone was not getting reception (old phone) for the pick up/check in. I was so thankful Skyview Farm was open for business (7:30 a.m. on Sunday morning) and so helpful to get us on our way. The truck ran well. We appreciated the reasonable price and would definitely utilize it again! Thank you so much!

landon H. 
Rating:
5.0

Customer did not leave a comment.

tony O. 
Rating:
3.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

Kent W. 
Rating:
5.0

Excellent customer service at pick up and drop off

GREG S. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

Customer did not leave a comment.

Kathleen P. 
Rating:
5.0

The staff on-site made this whole rental process a breeze. I would definitely recommend in the future.

ROBERT K. 
Rating:
5.0

Everything worked out great.

Theresa H. 
Rating:
5.0

Customer did not leave a comment.

Laura P. 
Rating:
3.0

For someone who is not used to working technology it was Very hard to understand how to the get key Too much picture taking and website was not easy to navigate. If someone did not have a smart phone then they would not have been able to get a truck. Not clearly labeled where to get key or where to get the truck. Should have someone there past 4pm since most people who rent are still at work past 4.

Greg P. 
Rating:
5.0

NA

ARTHUR E. 
Rating:
5.0

Customer did not leave a comment.

Zenon Z. 
Rating:
3.0

I pulled up and did my end of rental pictures and all. The staff watched me unhook the trailer and fight with it to make sure it didn't move or anything, but not a soul offered to help.

Leonard F. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Nothing needs improvement. The person that helped me rent the uhaul trailer was extremely helpful and over all I had a great experience.

vadym P. 
Rating:
5.0

Customer did not leave a comment.

Catholic Works o M. 
Rating:
3.0

I mean, it's a uhaul not a Tesla, so my expectations weren't sky high. But the interior of the truck was kind of gross and bottles of soda from what I'm guessing were the previous renters were just sitting there still.

MELISSA B. 
Rating:
5.0

Customer did not leave a comment.

JODY H. 
Rating:
2.0

The wheel of the truck had to be turned for one whole turn before it would actually even move. It also shook when driven. The ramp in the back was broken and wobbled as we unloaded it even though we followed instructions listed on the truck. We reserved a 20' truck with two weeks in advance and they gave us a 26' truck and charged us for a 26' truck even though we only wanted 20'. I tried to cancel the insurance on the 20' truck since my Geico insurance covered it, but the website would not let me.

Aaron L. 
Rating:
5.0

The truck had over 91,000 miles on it and the brakes were pretty sketchy, but it did what it was supposed to do, so I'm ok with it.

James T. 
Rating:
4.0

Awesome

Halvar F. 
Rating:
3.0

Will not use UHaul again as additional charges not on order were added.

Dale K. 
Rating:
3.0

I did not get an appliance dolly as requested, reserved, and charged for

Thomas M. 
Rating:
5.0

I dropped off after hours so did everything online. The process was very easy. It was nice to be able to do the drop off on my time. Would definitely rent from Uhaul in the future.

STEPHEN C. 
Rating:
4.0

Make it easier to find the right location. We went to the UHAUL shed, but no one was there. After looking around for several minutes like we were lost, someone offered to help and then went to find someone. we then had to walk to another building to find the person and check out. Then walk back to the UHAUL shed to get the keys.

Kenny G. 
Rating:
5.0

Please send a receipt to cobry4949@aol.com

BRYAN C. 
Rating:
5.0

the only little thing i would say which is not the location or the people's running it fault is that when i started to drive, I thought it was not safe but one you were driving for a little bit and maintaining a speed it sounded normal.

Sydney N. 
No reviews have been submitted for this location.

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