Customer Reviews for Skyview Lodge Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Skyview Lodge Inc

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CHRISTOPHER S.
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Customer did not leave a comment.

tim L.
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The next customers can expect a friendly and efficient experience.

James N.
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I am a regular there best way to go the people that fun the place are excellent it's a pleasure to do Bussiness there the equipment is always perfect and ready to go and return to an easy return I have never had an issue at Sky Lodge Brunswick oh Keep up the great work Jim n

Ryan B.
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Dustin S.
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Craig M.
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Mark S.
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I had to wait to get my vehicle because the passcode online wasn't accurate along with the insurance commitment that is forced on you even though you cancel it. I will not use Uhaul or recommend them as it's a scam with no way out. Start to listen to your clients- you can grow you business if you do.

Edmund B.
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Site only open 9am to 2pm, necessitating after hours drop off. Uhaul mobile drop off procedure did not mention dolly at all, did not generate any confirmation email until next am, causing anxiety as to whether complete return had occurred.

JAMES S.
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Mike S.
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NICHOLAS R.
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U-Haul team was courteous and knowledgeable. Quick transaction and I was able to be on my way. Exactly how I wanted.

ANDREW U.
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Tony O.
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They was very polite

Joseph M.
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The fact that I was contacted by someone from uhaul less than 24 hours before we were supposed to pick up the truck to tell me the 20 foot truck I booked would not be available at the scheduled site and time is unacceptable. Not to mention then I was told the truck would only be available at the later time and new location only if it was dropped off on time. Then I had to go with the smaller truck in hopes everything would fit. I am not happy at all on how my online reservation was handled.

Joseph S.
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Rabi R.
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Jan T.
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patrick C.
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Robert D.
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Try to accommodate desired pickup location

Terry K.
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Randall M.
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Just a drop off location. Business not open yet.

Jim L.
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Heather S.
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The instructions were unclear on picking up keys and dropping off keys

Tyler S.
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My only complaint about this location is that it seemed they were not ready for us to be there despite the reservation being for 8am. We even arrive a little late (around 815) and had checked in online and they still seemed surprised.

Michael W.
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David J.
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Valeriy I.
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Christopher W.
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JEFFREY J.
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david Y.
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First off the price was unbelievable to start. $15 to rent a motorcycle trailer for one day !! I was expecting to pay $50 so that super low was amazing. The equipment was flawless. Then to top it off, the local folks came in early to meet me at 7 AM. They just did that to help me out and keep the rental time to what I needed at only 1 day !! I could not give this Uhaul location a higher recommendation.

Randy C.
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It is hard to get ahold of someone. They didn't return calls. The truck was not cleaned for Covid 19. There was a used mask in the center console along with a old contract. I had the truck for less than 24 hours and they want to charge me for two days.

Tom K.
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Can NEVER get a hold of anyone at uhaul. Why do you even have a phone number? I've waited on hold over a hour each time id call only to hang up in frustration each time. Unless this is fixed I will find and recommend a competitor.

jILL C.
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Tom S.
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Signage for an office. Maybe an actual office not a nick nack shack with a computer.

Judy G.
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It would be nice to add to the Drop Off instruction What to do and Where to put the key when no one is in attendance at the time of the drop off of the rental. No one from the rental company was on site on the weekend. I talked to a maintenance man.

James T.
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Customer did not leave a comment.

Daniel L S.
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Clearer instructions on online pick-up vs in-person.

Doug K.
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JAMES B.
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ROBIN H.
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I am extremely unhappy. I have been over charged and no one will return my calls.

JEREMY W.
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Edward M.
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PAUL C.
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Skyview was very helpful and informative all through the process. The young lady was great.

Grace R.
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Dawn J.
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omar T.
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Good job

Jeff E.
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I got charged 25 dollars for cleaning. That truck was filthy when we picked it up with cat food cat hair and other dirt. We cleaned our mess before we turned it in

ZENON Z.
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Heather B.
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Matthew S.
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brian S.
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Derre B.
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Richard H.
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Great customer service.

Robert K.
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Very helpful, thank you! Everything went smoothly

Stephen Z.
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They wouldn't take u haul return At planned location. because they said they were full . Had to drive here at sky view lodge. Sent me text message to go somewhere else.

jason K.
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omar E.
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Thanks for your help.

JASON K.
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Richard B.
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edward L.
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We needed a quick rental at the last minute. Agent was very helpful. Thank you for your service.

Charles H.
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Truck was clean but the "check engine light" was on. I reported before leaving. No issues at all driving, but it would be nice to inform the customer of this so that they are not worried. A lot of play in the steering wheel, but the truck handled very well. The lady and the gentleman that helped me in the morning were wonderful people! You return app could be better telling the customer that they have to allow safari to access your location services.

ROBERT W.
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Jon K.
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Mark K.
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Cathy P.
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Carol R.
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Dave B.
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Rodney T.
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There was no person to check me in...had to call a number to let them know that I was dropping off my rental....I did not feel comfortable just dropping it off without being checked in...but I did receive my receipt the next day

Jodi C.
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Daniel B.
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Thomas G.
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Jeffrey K.
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Jaime U.
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I have used this location multiple times, very friendly people, equipment is always ready and in good working condition and never any issues. Thank yo so much will keep using this location and let others know as well.

Lawrence L.
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Customer did not leave a comment.

James N.
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A path had not been shoveled to get to the truck, so you had to walk through quite a bit of snow. Upon return, the space was a mud pit!

thomas Z.
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The equipment did not work right. Would not tiedown firm enough. We had to carry the item and I hurt my shoulder doing it. If it would have tied down right it would have been ,so much easier and that is why I rented the hand truck or dolly . Thank you

Robert G.
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I received very courteous prompt service on a snowy Sat. morning. Everything was carefully explained to me and and the service was excellent.

Michael W.
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The truck smelled like cigarettes. The ash tray was full of ashes. Other than that there were no issues with the rental. I was very satisfied.

Brian S.
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The people at sky view are extremely nice and helpful. I would rent again and recommend them to anyone

Bryan B.
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Francesco G.
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bill M.
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Tom C.
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The women at pickup was very helpful

Chris P.
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tom D.
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eric L.
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andrey B.
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Trip from Cleveland OH, to Fredericksburg VA, ordered month before, completely paid 2 weeks before. Scheduled on 9am. Got call that my preferred location has been changed to U-Haul Moving & Storage at 16515 Lorain Ave 44111. Because a lot of different problems (moving this is the one BIG problem) I came there couple hours later, they did not have a track for me and my order has been canceled!!! Sorry, I told them that they are idiots... I completely paid before for for 3 days of rented track. Why somebody could cancel my rent after couple hours??? Especially without any notifications, nobody called me... Now I'm thinking that they just did not have a track for me, there weren't any 20' track on the parking lot. Fortunately after 30 minutes they were able to look at the PC and told that another location 20 ml away has a track for me. Thanks to the old lady from Skyview Lodge Inc., she just redo my old order and in 5 minutes I've got the track. Last thought, would be really useful to have cruise control... for long distance travel it "must to have"

memorial E.
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Ron R.
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Ken F.
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Ii had a night drop off in a blizzard and just left it there and they did the rest the next morning so that was very helpful. U-Haul is still #1

Brandon W.
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Very helpful in getting the trailer hooked up and checked out! Thanks!

Ryan G.
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Customer did not leave a comment.

GREGORY B.
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Sell packing supplies.

Susan G.
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They were all so friendly and helpful, fair and knew alot about the trucks and size you may need. I love this place, had several vehicles ..

brian A.
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Very easy to deal with, Jessica is a professional and a delightful change to the rude people I've dealt with at other locations. I'll go back here every time.

James N.
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Showed up to pick up trailer and the Uhaul represenitive was very professional and prepared the trailer was ready and exactly what I wanted it worked out perfectly and the same thing at return very professional I would recommend uhaul and Skyland in Brunswick to everyone thank you so much for your professionalism Jim Naso

Tyler B.
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Great location, big parking lot to turn around in, and friendly and helpful staff.

Joseph H.
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Linda, Jessica and the Gentlemen (Linda's Husband) who helped me connect the trailer to my vehicle were extremely friendly and helpful and I really enjoyed speaking with them. They are Very Professional and are customer service oriented. Please recognize them for their service. Great Location! Plenty of parking and maneuver room. Thanks Joe Haddad

brenda P.
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Andreas B.
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No reviews have been submitted for this location.

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