Nothing. They were great people and the trailer was perfectlonna H.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MaryAnne S.
Slayton pick up/drop off is not on a paved parking lot. It had snowed but hopefully is maintained much better during the winter months.Melissa B.
Customer did not leave a comment.Edward D.
This location provides constant good service.jeffrey W.
He was a great help. Great service!Debra H.
Customer did not leave a comment.Tim C.
Customer did not leave a comment.GARY O.
This location was not my first choice. The last two times I have booked for pickup in Pipestone MN and both times they have cancelled on me at the last minute. Why do they even say they rent Uhaul?Richard C.
Customer did not leave a comment.James I.
Customer did not leave a comment.Jami P.
I wasn't told a time when the truck should be back until after they called me and said it would be charged one more dayTroy J.
Customer did not leave a comment.RON H.
Customer did not leave a comment.jeffrey W.
Nothing, great job!Lindsay A.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Aura F.
Customer did not leave a comment.Glenn H.
Give adequate miles for trip. This was not a local set limit it was done by the regional level.Thomas B.
Stay current on vehiclesROD S.
Customer did not leave a comment.Jessica G.
Have the manager of this establishment better informed and knowledgeable in what he is supposed to do. Customer service really did not meet the standards of a huge company as I was expecting from uhaul.Tina H.
Customer did not leave a comment.Grant F.
Customer did not leave a comment.Chard P.
Customer did not leave a comment.Grant F.
Great customer serviceSam C.
Friendly, helpful customer service at the Slayton location.Brian H.
Customer did not leave a comment.Larry D.
Customer did not leave a comment.Linda O.
Customer did not leave a comment.Mary C.
Convenient location and very good service.mark A.
Customer did not leave a comment.Adam K.
Very good customer service. Impressed!BOB B.
Customer did not leave a comment.Leon C.
just dropped by other equipment, don't even know where the office was, didn't see any signage.Brian K.
fast friendly service , manager hooked up the trailer and went through the do and donts of U-haul rules. Also gave directions to the next location I was going to.....john C.
I requested a dolley with a 5x8 trailer, they didn't have a dolley and didn't even realize they were supposed to have it in the trailer upon pick up. Moreover, the outside of the trailer had dried sludge almost halfway up the sides. Granted, this was due to severe flooding in the area, but that was several weeks before the trailer was even reserved online. The inside smelled horrendously musty, and there was black mold on the wood panels on the inside of the truck. We sprayed the entire inside down 3 times with disinfectant before loading furniture into it. Because of our tight schedule, we didn't have much choice but to do this while we traveled with it empty. You can improve for the next customer by inspecting your fleet for cleanliness, and double checking the orders submitted by customers upon reservation of your equipment.Scott S.
Rental was a last minute decision so dealer had no notice to prep trailer. The good thing is I was able to get it. Hold time to get the trailer number confirmed was 42 min. Time to get the trailer, 15min. While on hole the recording kept asking how they could improve the process. Dealer mentioned their calls are not answered any faster.Dean P.
They told us we were a day early!. We really did not want to drive around with a trailer attached to our vehicle for another day. Who would want to do that?, There was a horrible storm in Superior, WI and the weather was better where we were going, so we opted to leave sooner to get out of the bad weather. Thank you!jeanette M.
Dropped off. No problems. Will use U-Haul again,... whenever needed.Thomas Z.
Customer did not leave a comment.Linda B.
The local uhaul dealer was great. Regional uhaul/corprotat not so much. I was charged extra fees, did not get the equipme t i orginally reserved. When returning i called the regional (out of Fargo Nd) the lady was rude.Denise W.
Customer did not leave a comment.John K.
Customer did not leave a comment.ladean L.
Service was great!!!CAL W.
Customer did not leave a comment.gary V.
This shop, specifically Mike, was very helpful, excellent customer service, showed care for the people that he serves!! I would definitely trust this shop again should I need another rental.sierra R.
Customer did not leave a comment.Wanda S.
Customer did not leave a comment.DONNA M.
Customer did not leave a comment.Cody M.
Customer did not leave a comment.MIKE P.
Customer did not leave a comment.James T.
Customer did not leave a comment.robert W.
Customer did not leave a comment.LEORA P.
Customer did not leave a comment.CAROL B.
Customer did not leave a comment.KEARNAN K.
I was very satisfied with the service and help. It is great to have a local U-haul dealer, so I don't have to drive over 30 miles to another dealer.GAELAND P.
Customer did not leave a comment.Merle T.
more trailer size choice; I prefer the 4x8 because it's easier to pull with a light vehicle, but the location had none.GARY A.
I wish that the cargo van was available for one-way trips.Karyn R.
Fast, knowledgeable, courteous, very professional overall; the reliable sort of casual expertise one would hope to find in all locations.GARY A.
Moving stuff from storage in town. Stopped by and Mike was at a funeral. The attendant took my # & info. Mike called back in less than 5 minutes. Met him at the office, walked out with key in about ten minutes. I then went home to park my car and walk back to get the truck. Mike happened to be on his way to Marshall and stopped and gave me a ride. Saving me more time and effort! Really really appreciate the help. Friendly, courteous went out of his way to help! THANKS MIKE! and thanks U-Haul..NINA W.
Customer did not leave a comment.anne Z.
Update their equipment so they are using 21st century technology. Seriously, the computer they are using and the router is too old to be compatible with current standards.Beth K.
It would help to have the rental office a little less hidden.BILL K.
Worst moving experience ever and I'll never come back to your company again. The problem wasn't the location, it was having to drive an hour and a half to get there, not having the equipment I asked for, and getting charged $465 more then what originally had been agreed on. Then after the 2 day drive (1200 miles) the amount of gas was randomly changes on the paperwork and then I was charged $89 for late fees and the refuel. The company is a joke and should change management in my opinion.Andrew O.
Customer did not leave a comment.heath H.
Customer did not leave a comment.Mark B.
Absolutely nothing. Mike @ AmPride was amazing! He solved all our problems for us and was great to work with.Keith M.
Absolutely nothing. Mike @ AmPride was amazing!Keith M.
nothing, all was good, thank you.chris K.
Customer did not leave a comment.Van S.
The quote I was given was $175 less than what I was charged and I was charged for insurance I did not want on the dolly.THERESA M.