Customer Reviews for Sleighs Recreation
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sleighs Recreation
sheldon A. on
Great experience with this location, very polite and helpful. Recommend this location to everyone
Kristen S. on
rental was for 7 store didnt open until 9 and guy in charge came late, it through our whole day off! would have been nice to know!
Andrew F. on
The tires were very under inflated, after a couple of hours of driving a warning light came on. The tires are recommended to be at 552 each, they were at approx 400. Not only this but I had to go out of my way to pick up the truck and auto-transport which isn't a huge deal but wasn't great customer service when we were told in the email after reserving that not all of our rental equipment was at our chosen location but not receiving any communication to say if we could even get it or where until almost two weeks later and only two days before our scheduled pick up date. In addition to this, the floor in the cab was covered in dried mud/dirt which we didn't have the means or equipment to clean so we had to just deal with it.
derek C. on
Trailer was well maintained and brakes were excellent. No improvement required.
patti H. on
Very friendly and a great help in getting me on my way. Greatly appreciated!
Kelly R. on
Pick-up was a positive experience!
Stephen M. on
Very friendly, very welcoming, asking if Uhaul met our expectations, thanked us for using Uhaul
matt S. on
Very friendly and helpful staff. Thanks so much for your help.
david W. on
Auto transporter was well maintained and easy to haul. Austin was very helpful in the setup.
RICK C. on
Excellent service the gentleman who help us was great
Chuck E. on
Great friendly service!
TERRY C. on
Nothing this u-haul rep is an extremely professional rep and an excellent dealer for u-haul
roland H. on
nothing
Stacey H. on
I don't think they could have done anymore then they did. Very courteous and even attached the trailer to our vehicle and explained how to take it off etc. Excellent service! My husband and I rent Uhauls several times a year and this is by far the best experience yet will use this location hopefully each time. Thank you!
Barry S. on
because this is a motorcycle shop the owner/mechanic quickly got our lights working properly.
Krista K. on
Get you company on the same page and some training for new business
steve C. on
Great service
victor M. on
very accommodating, great to deal with...great to have a local dealer
Peter M. on
I reserved a 6x12 trailer in July for the labour day weekend. I was told that I was early to book that far ahead and it wouldn't be a problem. A week before pick up I was called and told that all I could get was a 5x8. The guys at the location were good but the 5x8 was not big enough which resulted in my having to take 2 trips which cost me half a day and 300 more kilometers driving. I saw 2 other 6x12 trailers on the lot when I returned my 5x8.
Sarah W. on
my reservation request was for Sunday to Monday. I was unable to pick up on Sunday (when I needed) as the location or any other in SJ were not open. I'd assumed I would only be billed for the one day, but they billed me for both instead. Not impressed.
David D. on
I don't typically submit reviews, but I was really impressed by this location. I rent trailers a few times per year all across Southern New Brunswick and Sleighs has the best U-Haul customer service in the region. Very friendly staff. Very Organized. They are the only dealer who has actually connected the trailer I rented to my SUV and then gave instructions on how to disconnect it. I will definitely be renting from this location again.