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Tyler M.
Customer Reviews for Sleighs Recreation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was very helpful and pleasant to deal with.
Ivy W.Sleighs Recreation were fast friendly and answered all my questions. I definitely would refer this location to anyone needing to rent a uhaul
Kerry F.Bonjour Lors de la réservation dite au client qu'il peux faire une distance de 200 km rien que pour allez cherché sa baraque .
Nabel S.My son paid for the rental as it was his apt we were moving. saying that he paid on his debt card and incurred a $125 deposit. not an issue except that rather than crediting the debit card upon return and inspection of the vehicle, he was informed he has to wait 4 weeks for a cheque to be mailed. With the technology in place today, that is unacceptable. this will certainly impact his decision next time on where to rent a vehicle.
Andrew C.Service was great thanks
Bruce H.Very helpful. Told me I may need a lock. That was important to know ahead of time.
John A.Austin was great thanks G B
gerald B.Great customer service at Sleighs Recreation.
REJEAN L.Sleighs rentals on Saint John were awesome. Great equipment and fast courteous service
Mike L.Great service. Quick and polite. Highly recommend
Mike L.Always friendly and reliable pickup and dropoff.
Ernest R.Absolutely nothing. I have rented many U-hauls over the years, and this was by far the best experience I have had with U-Haul. They went over and above to ensure I was looked after. I have always been left to figure out everything myself when dealing with any other U-haul dealer. This was the complete opposite! Thank you Sleighs Recreation! I know where I will go first if I need and where my referral will be given for as well! Chris Rose
Chris R.Fantastic service,went out of his way to help,explained everything and pleasant to deal with,even though I dropped in for immediate rental
tim G.We always love renting from this location. They are friendly and efficient and a pleasure to do business with.
Thomas M.This is the best place to rent your u-haul. The vehicle was even pre-heated when I picked it up. Excellent customer service. I would recommend to anyone.
Rajean L.Mr Sleigh is very helpful an he cares that people use the u haul equipment safely and carefully. I witnessed him briefing a customer on the van rental and had the same positive experience with my trailer rental. Great job Mr.Sleigh!!
Mark N.Very easy rental. Fast and friendly service. Will rent from here again.
Tara S.The gentleman that took care of us was great. He went above and beyond. We will deal with him again.
Robert G.Not a thing service was great !
brad C.The owner of the location was great to deal with and we had no issue with the equipment. Would recommend to others - thank you!
chuck T.Great service
Steven C.Great service at this location
ron W.Great help and very pleasant to deal with
John D.Great service.
gary T.Very helpful, pleasant:)
ANTHONY S.There's a communication issue between U-haul and the location. The owner is very helpful and courteous. I have been in three locations in Saint John, so far this one is the best!
Bruno M.nothing
royden G.Owner was very knowledgeable and courteous. Ensured I understood the safety features of the Auto Carrier chains then attached the trailer and safety chains/emergency brake for me to ensure I was safe and confident to haul. He then ensured all my lights operated properly and left me feeling very secure about my rental. I would definitely rent from this owner again and will be sure everyone knows about my positive experience with the owner and U-Haul Auto Carriers.
thomas A.We dropped the unit off after hours and didn't see anyone
John E.Always very pleased with the customer service and satisfaction from Sleights Recreation. Austin was very knowledgeable and helpful in my rental of the trailer. Austin ensure the trailer was hooked up to my vehicle properly and all the lights were working and discussed all the workings of the trailer, as well the proper way to load the motorcycle and securing it. My trailer rental for the first time was awesome from the start to my return. I will be renting again when needed from Austin Sleight and Sleights Recreation here in Saint John New Brunswick. Very satisfied customer. Thank you... Randall Goodwin Contract No: 94947504
randall G.Austin was very friendly and helpful
eric M.Have better advertisement of your product in tradional yellow pages.
Howard S.This is the second time renting from this location and the owner is amazing...Great service!!
Michael B.Very happy with the service.
art S.Excellent location, excellent service! Unit was ready right on time and drop off man was helpful and very friendly.
Dale K.the location in which i picked up from was fine, customer service was good at pick up, got my truck and left, no issues getting to the location for packing, after loading the truck we tried putting the ramp back into its carrier however it had become jammed and jumped off the track, after crawling under the truck in the pouring rain and about 30 mins of trying to get it back in we called for a maintenance guy to come out which wasnt bad, he was out in about 20 mins, however upon arrival he had come looked at the truck while on a call with dispatch trying to figure it out, we pointed out the issue and what we had tried, he basically said he didnt know and that if we had the tools to just take off the ramp and put in the back of the truck and he would fix it on monday, it wasnt much use to us as the ramp was still stuck out the full way, the service guy that came had left and we were still in the same position, after around another hour of trying to get the ramp off and realizing we didnt have the tools to do so i called back and after 5 calls got a call back from the maintenance manager say that he would call and see if he could get someone out, after about another hour of messing with the ramp we were finally able to get the ramp back on the tracks, im quite frustrated with the situation as too it was a large amount of effort that i had to put into what is suppose to be a easy moving project, on top of the service guy coming out for really no reason. what if i wasnt able to crawl under the truck to do the work or didnt have the knowledge needed to fix it, i would have just been stranded with a truck and no help from the uhaul team, on top of the 150$ charge for the truck the lack of customer service from the repair guy it was a pretty poor experience and ill do my best to never use uhaul for my moving needs in the future.
William R.Manager was great - he even assisted me in hooking up trailer and went through safety checks prior to letting me leave.
scott K.Very accommodating and friendly
Carmen G.great staff , took the time to explain and hooked trailer to my truck .
steve B.Very friendly and helpful. Efficent service as well.
Pierre B.Nothing I can think of at this time. The staff are friendly and helpful and the trailer was well maintained.
Thomas M.The service is awesome at Sleighs Recreation and if I need anything else he will be my go to guy...thank you
art J.Reservations were made through Traffic by phone for a trailer at the Millidge Avenue location in Saint John, however, when we arrived to pick up the trailer we were not to be found in the system. They knew nothing about our reservation, I had to track a trailer down myself and managed to find one at Sleigh's. A credit card number was given to reserve, I don't understand how it could not show up in the system.
Ernest R.Very nice man and very great service!
Dale K.Not one issue
Dwight H.Slieghs gave me great service will definitely rent from them again.
Jeff W.Sleigh's recreation was not our original reservation location but after having gone to 2 other locations, Sleigh's graciously helped us out of a bind. He also stayed open later for us to arrive and complete the rental process.
andrew T.Superior customer service, professional and kind. I would use them again and recommend them. Great experience.
Alexandra L.