Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that ran this location went above and beyond for us. He was a great person to work with. Great experience!
Sean M
Rating:
5.0
Customer did not leave a comment.
PAMELA S
Rating:
5.0
Great place and friendly staff - will rent from this location again
PATRICK R
Rating:
5.0
Customer did not leave a comment.
Amber L
Rating:
5.0
Very helpful and courteous
Paticia K
Rating:
5.0
Customer did not leave a comment.
STEPHEN P
Rating:
5.0
Customer did not leave a comment.
PATRICK R
Rating:
5.0
Kevin was great to do business with. Enjoyed visiting and story telling.
Henry S
Rating:
5.0
No comments. Everything was great and hassle free
Chou C
Rating:
5.0
Customer did not leave a comment.
Addison S
Rating:
5.0
Customer did not leave a comment.
Jeremy H
Rating:
5.0
Excellent customer service- thanks
Timothy B
Rating:
5.0
Absolutely the finest UHAUL store and dealer ever! UHAUL corporate in Phoenix AZ should contract this guy to train their other dealers.
Kevin is the best in todays crazy times.
Kevin H
Rating:
5.0
Customer did not leave a comment.
Westin R
Rating:
5.0
Customer did not leave a comment.
PERCY W
Rating:
5.0
Customer did not leave a comment.
MARK S
Rating:
5.0
The attendant at Smart Choice was very organized, easy to work with and a great communicator. I didn't have to wait at all and the truck was all ready when I arrived. Easiest rental yet. Thank you!
Ray E
Rating:
5.0
Customer did not leave a comment.
David C
Rating:
5.0
The owner Kevin was awesome!! Using him later next month to continue our relocation, thank you Kevin!
Bryan V
Rating:
5.0
Kevin was great and I will use him in a few months to finish our relocation!!
Bryan V
Rating:
5.0
Customer did not leave a comment.
Jennifer N
Rating:
5.0
Excellent service from Kevin Hugo. I will rent from him again.
bob m
Rating:
5.0
Customer did not leave a comment.
Kenneth C
Rating:
5.0
Kevin was WONDERFUL to work with! Very friendly. I highly recommend this location!
Todd B
Rating:
5.0
Very easy no complications. Highly recommend this location.
Greta F
Rating:
5.0
Best ever over any u haul I have rented from beginning to end.
gary w
Rating:
5.0
Best place to pick up or drop off, very easy to deal with, and super quick services.
Makayla M
Rating:
5.0
Customer did not leave a comment.
Barbra H
Rating:
5.0
Great customer service!
Tim G
Rating:
5.0
Customer did not leave a comment.
MARCUS M
Rating:
5.0
Customer did not leave a comment.
Tom L
Rating:
5.0
Customer did not leave a comment.
david m
Rating:
5.0
Customer did not leave a comment.
Isaac C
Rating:
5.0
Great service. Thanks a bunch.
Phillip P
Rating:
5.0
Excellent knowledge of the equipment huge area to navigate and park trailers owner help ground guide me back without hesitation knowledgeable. Top rate customer service stayed extra hour for me to return
The best U-Haul I’ve ever used will drive the extra distance to use this location. Thanks.
steven w
Rating:
5.0
Customer did not leave a comment.
Jerry W
Rating:
5.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Customer did not leave a comment.
Carl V
Rating:
5.0
Customer did not leave a comment.
Doug S
Rating:
4.0
Customer did not leave a comment.
Gary T
Rating:
5.0
Customer did not leave a comment.
Elizabeth R
Rating:
5.0
Customer did not leave a comment.
CHRIS V
Rating:
5.0
Customer did not leave a comment.
Stephen F
Rating:
5.0
Thanks
Phillip P
Rating:
5.0
Customer did not leave a comment.
James B
Rating:
4.0
Customer did not leave a comment.
MARSHA W
Rating:
5.0
What a breath of fresh air. I wish all locations were heald to this standard! Definitely redeemed some points for uhaul there!
krysten b
Rating:
5.0
Customer did not leave a comment.
Payton B
Rating:
5.0
Customer did not leave a comment.
Charlotte W
Rating:
5.0
We highly recommend this location based on customer service. 10/10.
Justin S
Rating:
5.0
Customer did not leave a comment.
Gregory H
Rating:
5.0
As always,a pleasure to do business at this location. Excellent customer service and of course we love seeing Moo!
Justin S
Rating:
5.0
Customer did not leave a comment.
Orville M
Rating:
5.0
Customer did not leave a comment.
Daniel D
Rating:
5.0
Customer did not leave a comment.
Angelle Z
Rating:
5.0
Customer did not leave a comment.
Joe R
Rating:
5.0
Great customer service. Clean trailer.
Bradley W
Rating:
3.0
Customer did not leave a comment.
Jaime B
Rating:
5.0
Awesome service! Representative met me at the truck as soon as I pulled in. He made my return quick and easy! Will definitely go here again for any of my U-Haul needs!!
Ronnie H
Rating:
5.0
Customer did not leave a comment.
Anthony B
Rating:
3.0
App is extremely slow and glitchy. Upgrade the server.
Maurice W
Rating:
4.0
Customer did not leave a comment.
Robert M
Rating:
5.0
It was very easy to rent from Smart Choice. Owner was very helpful and kind. I would use this business again.
Lynn B
Rating:
5.0
Customer did not leave a comment.
Polly M
Rating:
4.0
Customer did not leave a comment.
Patricia L
Rating:
5.0
Customer did not leave a comment.
Andrew S
Rating:
5.0
Easy drop off. Plenty of space to return the trailer.
Jose H
Rating:
4.0
Customer did not leave a comment.
Rick G
Rating:
5.0
Tell MooMoo we said hi!
Justin S
Rating:
5.0
Customer did not leave a comment.
William L
Rating:
5.0
Customer did not leave a comment.
Dustin C
Rating:
5.0
Customer did not leave a comment.
JORDAN R
Rating:
5.0
Customer did not leave a comment.
FRED M
Rating:
5.0
This dealer is laid back and very helpful. Better than a big factory store for personal service.
Ryan B
Rating:
5.0
Customer did not leave a comment.
Lucas C
Rating:
5.0
This location overcharged me quite a bit but corp took care of it
Diane E
Rating:
4.0
Customer did not leave a comment.
Christopher B
Rating:
5.0
Customer did not leave a comment.
Steven E
Rating:
3.0
The cab smelled, there were dog mud prints, and the guy sold me a lock that didn’t even fit.
Alex M
Rating:
5.0
Customer did not leave a comment.
Rob M
Rating:
5.0
Customer did not leave a comment.
Gregory R
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
We've used this location before & will continue. Excellent service.
Richard S
Rating:
5.0
This representative was customer service oriented and polite. But the U-Haul company as a whole has gone to pot. Your customers built this company not your corporate polices or corporate people that aren't in the field facing the customers and the issues. Moving is a very difficult time for most folks and your staff just makes it more stressful.
angie a
Rating:
5.0
If I ever decide to leave I will get my truck from this man, very approachable and greeted me with a smile at the door
Christian C
Rating:
5.0
Nothing. Drop off was easy and very professional
Donna B
Rating:
5.0
He went out of his way to help me check in.
Alan L
Rating:
5.0
Customer did not leave a comment.
Barbara O
Rating:
5.0
Customer did not leave a comment.
Robert D
Rating:
5.0
Very professional I had no issued and would go back to this location. Uhaul trails pull and work great and the price was reasonable .
John W
Rating:
5.0
Customer did not leave a comment.
Terry J
Rating:
3.0
No one was there during the time that I returned the truck. My issue is the charge of $29 to clean up a truck that was returned in the same condition as when I received it.
Gregory W
Rating:
5.0
Customer did not leave a comment.
Roger M
Rating:
5.0
Nothing everything was excellent.
Wesley H
Rating:
5.0
Customer did not leave a comment.
Curran D
Rating:
5.0
Customer did not leave a comment.
Tom Y
Rating:
5.0
Customer did not leave a comment.
Dana G
Rating:
5.0
Outstanding service when I dropped the truck off!
Pamela K
Rating:
5.0
The owner of this Facility, is wonderful to deal with. Highly reccomend.
