They were awesome. The service was unlike any other uhaul experience I have ever had. Thank you for that.cheikita S.
Customer Reviews for Smart Water & Waste Water Treatment Technology
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I ordered a utility dolly and blankets. When I picked up the truck, the lady said â€œnobody told me about thatâ€ and that I needed to drive to another location to pick up the items. She was rude, especially considering the items were clearly included on my order. The online check-in process wasn't working, so I had to call the lady back to get the lockbox code. When I dropped off the truck, I tried to do the online check out, but it kept saying the mileage was too low? I tried calling customer service, but the wait time was +30 minutes. Ridiculous.Daniel T.
The staff was friendly and very helpful. Service was quick and easy. This will definitely be my to go place for truck rentals. I highly recommend them.Yesenia L.
Customer did not leave a comment.Amy B.
Great experience. will definitely recommend them.amit J.
Customer did not leave a comment.Richard H.
Our experience at uhaul was amazing, Debbie was extremely helpful and provided us with amazing customer service! The truck was very clean and the location was very close to where we live which made the move very easy. We would definitely use this location again!Robert P.
Customer service...just so friendly and welcoming and Debbie made the process easy.Lilianne W.
This truck was already dirty when getting into it with cardboard boxes on the dash the back already had dirt in in i called front desk because was chargers $100 holding fee then tried charge for another $117 fraudulent charge for acts that weren't caused by me and the front desk lady hangs up the phone on me multiple times she never sent me an email I. The first place I have proof in my emails the only email I received was today after the fact of this entire issue I honestly think this is a terribly ran company multiple companies out of one small office too much work for your employees they need to get it together or be fired immediately very unprofessional for your business and they way your company deals with people in general I have over a dozen people that come to you on the regular and they will not be referred to them by me EVER again trust me this is going to loose you some business my friends if you are the owner of this company or MR. Manager That I spoke to that wanted to argue with me I Couldn't imagine how you are as a person in general absolutely disappointed and this will be the last time my team uses your business for anythingtracy C.