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Barton R
Customer Reviews for Smiths Collision & Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure when you finalize the payment you refund the payment back
Dean DGreat customer service
Richard MWent to one at indoor flea mkt. no one there, called and waited, nothing. Went north to Smiths rented and returned it andgot call back from flea mkt after I was done TOO LATE
William CGreat service nice people to deal with. Will rent again from them
TIMOTHY OI dropped the trailer off to a deserted facility.......after hours.
James LVery friendly customer service.
Mark MThis location is basically unmanned. If it were not for the U-Haul employee that showed up I would not have been able to get the trailer. Same thing when I returned the trailer. No-one on site.
Mark WVery helpful
chris cFast, efficient, straight-forward rental. Thank you, Luke & Amy. Will consider using your primary business, i.e. automotive service & repair.
James LHave dropped off here before but this time app wasn't working had to call customer service to check in. Whole point of this location is to drop and go. Can't do that if app isnt working.
Tom K?
JAMES Hbest-selling
Patricia WFriendly helpful staff
Amie MGot to the location a couple minutes late. They had closed but opened up and accepted the rental for return . Great people !!
George PEveryone was very friendly and helpful.
David SI dropped it off Wednesday morning as my contact said it was due back. They charged my American Express for an extra day. I have called and left messages and they will not call me back.
Laurel BVery friendly and helpful staff
Wolfgang SIt didn't take no time for my to check in and drop off the trailer. Very nice and friendly service.
SUSIE JBetter service of trailer. Wheel bearing replaced Athens GA
Edward PI was forced to drop the trailer 40 miles from my distention. That is BULLSHIT. I'll buy and seel a trailer before I use un- haul again. This company sucks now and I have used yn-haul more than several times. Terrible corporate doesn't understand the the field. ABSOLUTELY ZERO CUSTOMER SERVICE!!!!. don't worry I'll spread the story of my rental every chance I get forever and a day
THOMAS LNo one was at the drop Off location to answer a couple questions we had when dropping off the trailer, and it was a Tuesday in the early afternoon.
MICHAEL FNice customer service
James E