Fast and very friendly Great company!
Vincent D.
Customer Reviews for Smittys Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Larry A.Provide working trucks and call the customer back when uhaul says a “area manager†will call you and never did.
JAMES C.When customers return the equipment they need to make sure to update the system. I was charged for 2 day when I returned the equipment 1 before my return time.
Ariel R.Wasn't actually sure were to park trailer for drop off. Could use some kind of signs for U for drop off equipment parking besides that everything was great
BEVERLY S.Awesome experience!!!
Victor P.The people at this location of perfect there is no Room for improvement
JAMES S.Great experience no problem getting the truck super clean.
Eleanore P.Pretty awesome already! Maybe get the email faster?
Vickie G.Very friendly and helpful
Richard B.Angela took very good care in getting me. Thank you. She isvawsome
Gene S.We will be a return customer for sure
Stanley B.Great Experience. Well organized group.
Brian R.Location seemed ok. I did mobile pick up and drop off and really struggled picking up taking 45 minutes. I had an issue with the website and had to wait 30 minutes for customer service. I also ordered a dolly and did not receive one and there is no where to note that In the app so will need to call and wait who knows how long to try and get a refund. I will not use this method in the future
Luke C.Very knowledgable and efficient people. Friendly and helpful
Francis P.Very friendly and informative, it was a pleasant experience.
JAMES M.This is the best u-haul dealership in the area. Everyone is so nice and your in and out in short time. I've rented from them 4 times now. Definitely the best!!!!!
EVE B.People there were very understanding , specially l was flying in from Vermont . Owner made me feel less stressful in a situation knowing that I might be there late pass the closing hr !!!! He had my back !!!
SARAH Y.Quick and efficient
Darren T.Was great. Super quick turnaround and truck very clean, great customer service. Thank you Smitty and team!
KRISTOPHER F.The service was awesome, Smitty was super helpful.
ALVARO L.Nothing to improve - always a great experience renting Uhaul here.
CHRISTOPHER B.Refund to this address.
Linda S.Friendly and helpful customer service at Smitty's Auto Sales.
Joanne M.I always go to Smitty's for Uhaul rental and auto repair. Michelle and Smitty are great!!
CHRISTOPHER B.Order a dolly to move furniture. Got there to pick the truck up and they didn't have one. Had to go buy one last minute to be able to move furniture.
Steven I.Pick up & return went very smooth
Michele A.Never dropped equipment off,
Aaron C.Poor directions, website says open, no one there. No signs indicating it's a U-Haul location, no signs indicating where to park it.
Chuck M.Nothing. Everything was perfect
Kenneth B.Go to another location!
David D.Michelle was great from start to finish. She is a great Uhaul representative.
Tom L.The guys at Smitty's were great! So friendly and helpful!
Stacey K.We returned the truck the same day and they charged us for an extra day! We placed the keys in the drop-box and called UHAUL customer service because the APP would not allow us to drop it off but they still tried to cheat us out of an extra day rental.
steven S.Michele excelled at checking in.
gary E.Friendly staff, eager to help
michael F.Michele was very efficient and knowledgeable. She was extremely customer service oriented and made this rental a pleasant experience. Thank you for the assistance.
Leroy L.The staff at this location were awesome. I first went into this location as a walking because of their location in reference to my final destination. They didn't have the truck on hand that I was looking for so Michele helped me find what I was looking for at another location which was closer to my starting point. It was late in the day so she called me the next morning to make sure everything worked out okay. I would say that Michele and the staff at the pick up location well exceeded my expectations. It has been quite a while since I last rented from U-Haul but based on this experience I would not hesitate to use your company again in the future. Awesome job!
Daniel C.Great lady to deal with I would use them again
Michael B.This location is not clean the truck was very dirty and smelly and had pet hair everywhere i had to clean it before using it and it was on E when I got it and I had to put more gas even with the credit and they charged me 43 cent for 1 mile when the truck was filthy
amber D.Michelle did a wonderful job
Melissa G.