Customer Reviews for Smittys Auto Sales
(U-Haul Neighborhood Dealer)

450 reviews

30940 Suneagle Dr Ste 105   Mount Dora, FL 32757

(352) 383-9167

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 383-9167

30940 Suneagle Dr Ste 105
Mount Dora, FL 32757

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast and very friendly Great company!

Vincent D. 
Rating:
5.0

Customer did not leave a comment.

Brad W. 
Rating:
3.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Great service

Larry A. 
Rating:
5.0

Customer did not leave a comment.

Cheyenne D. 
Rating:
1.0

Provide working trucks and call the customer back when uhaul says a “area manager” will call you and never did.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

When customers return the equipment they need to make sure to update the system. I was charged for 2 day when I returned the equipment 1 before my return time.

Ariel R. 
Rating:
5.0

Customer did not leave a comment.

Monica G. 
Rating:
5.0

Customer did not leave a comment.

Neal A. 
Rating:
5.0

Wasn't actually sure were to park trailer for drop off. Could use some kind of signs for U for drop off equipment parking besides that everything was great

BEVERLY S. 
Rating:
4.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Awesome experience!!!

Victor P. 
Rating:
5.0

The people at this location of perfect there is no Room for improvement

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Johnathan R. 
Rating:
5.0

Great experience no problem getting the truck super clean.

Eleanore P. 
Rating:
5.0

Customer did not leave a comment.

donald K. 
Rating:
5.0

Pretty awesome already! Maybe get the email faster?

Vickie G. 
Rating:
4.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Very friendly and helpful

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Cameron T. 
Rating:
5.0

Angela took very good care in getting me. Thank you. She isvawsome

Gene S. 
Rating:
5.0

We will be a return customer for sure

Stanley B. 
Rating:
3.0

Customer did not leave a comment.

Paul T. 
Rating:
5.0

Great Experience. Well organized group.

Brian R. 
Rating:
2.0

Customer did not leave a comment.

MICHELLE M. 
Rating:
5.0

Customer did not leave a comment.

LISA W. 
Rating:
3.0

Customer did not leave a comment.

JULIE A. 
Rating:
5.0

Customer did not leave a comment.

Leo C. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS I. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

darren T. 
Rating:
2.0

Location seemed ok. I did mobile pick up and drop off and really struggled picking up taking 45 minutes. I had an issue with the website and had to wait 30 minutes for customer service. I also ordered a dolly and did not receive one and there is no where to note that In the app so will need to call and wait who knows how long to try and get a refund. I will not use this method in the future

Luke C. 
Rating:
5.0

Very knowledgable and efficient people. Friendly and helpful

Francis P. 
Rating:
5.0

Customer did not leave a comment.

Roy R. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Very friendly and informative, it was a pleasant experience.

JAMES M. 
Rating:
5.0

This is the best u-haul dealership in the area. Everyone is so nice and your in and out in short time. I've rented from them 4 times now. Definitely the best!!!!!

EVE B. 
Rating:
4.0

Customer did not leave a comment.

Amanda J. 
Rating:
5.0

Customer did not leave a comment.

Alexis J. 
Rating:
5.0

People there were very understanding , specially l was flying in from Vermont . Owner made me feel less stressful in a situation knowing that I might be there late pass the closing hr !!!! He had my back !!!

SARAH Y. 
Rating:
5.0

Customer did not leave a comment.

Toni B. 
Rating:
5.0

Quick and efficient

Darren T. 
Rating:
5.0

Was great. Super quick turnaround and truck very clean, great customer service. Thank you Smitty and team!

KRISTOPHER F. 
Rating:
5.0

The service was awesome, Smitty was super helpful.

ALVARO L. 
Rating:
5.0

Nothing to improve - always a great experience renting Uhaul here.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

Anissa S. 
Rating:
3.0

Customer did not leave a comment.

Gerald P. 
Rating:
3.0

Customer did not leave a comment.

Steven W. 
Rating:
1.0

Refund to this address.

Linda S. 
Rating:
5.0

Friendly and helpful customer service at Smitty's Auto Sales.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie W. 
Rating:
5.0

I always go to Smitty's for Uhaul rental and auto repair. Michelle and Smitty are great!!

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
3.0

Order a dolly to move furniture. Got there to pick the truck up and they didn't have one. Had to go buy one last minute to be able to move furniture.

Steven I. 
Rating:
5.0

Pick up & return went very smooth

Michele A. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
3.0

Never dropped equipment off,

Aaron C. 
Rating:
2.0

Poor directions, website says open, no one there. No signs indicating it's a U-Haul location, no signs indicating where to park it.

Chuck M. 
Rating:
3.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Nothing. Everything was perfect

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
1.0

Go to another location!

David D. 
Rating:
3.0

Customer did not leave a comment.

Mark K. 
Rating:
4.0

Customer did not leave a comment.

mark K. 
Rating:
5.0

Customer did not leave a comment.

Emilia V. 
Rating:
3.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Michelle was great from start to finish. She is a great Uhaul representative.

Tom L. 
Rating:
5.0

Customer did not leave a comment.

Pau C. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
5.0

Customer did not leave a comment.

Jerry V. 
Rating:
5.0

Customer did not leave a comment.

Darlene R. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
4.0

Customer did not leave a comment.

HENRY M. 
Rating:
5.0

The guys at Smitty's were great! So friendly and helpful!

Stacey K. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
1.0

We returned the truck the same day and they charged us for an extra day! We placed the keys in the drop-box and called UHAUL customer service because the APP would not allow us to drop it off but they still tried to cheat us out of an extra day rental.

steven S. 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
5.0

Michele excelled at checking in.

gary E. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Friendly staff, eager to help

michael F. 
Rating:
5.0

Customer did not leave a comment.

Regine F. 
Rating:
5.0

Michele was very efficient and knowledgeable. She was extremely customer service oriented and made this rental a pleasant experience. Thank you for the assistance.

Leroy L. 
Rating:
5.0

Customer did not leave a comment.

Stacey F. 
Rating:
5.0

The staff at this location were awesome. I first went into this location as a walking because of their location in reference to my final destination. They didn't have the truck on hand that I was looking for so Michele helped me find what I was looking for at another location which was closer to my starting point. It was late in the day so she called me the next morning to make sure everything worked out okay. I would say that Michele and the staff at the pick up location well exceeded my expectations. It has been quite a while since I last rented from U-Haul but based on this experience I would not hesitate to use your company again in the future. Awesome job!

Daniel C. 
Rating:
5.0

Great lady to deal with I would use them again

Michael B. 
Rating:
5.0

Customer did not leave a comment.

MARILYN M. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
1.0

This location is not clean the truck was very dirty and smelly and had pet hair everywhere i had to clean it before using it and it was on E when I got it and I had to put more gas even with the credit and they charged me 43 cent for 1 mile when the truck was filthy

amber D. 
Rating:
5.0

Michelle did a wonderful job

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

first Baptist U. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
No reviews have been submitted for this location.

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