The people at this spot were so nice thank you
William Willson
Customer Reviews for Smok N' World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service
Daniel RuizNothing- process was simple
William KeutzerN/A
Luis PerezVery easy process and reasonably priced!
Randall ChurchillThe experience was fantastic.
John EdwardsFriendly service great experience will be back again
lindon delojConvenient location and friendly staff
Jonelle WestI love being able to rent from a local business.
Harley KillmanThe agent was personable, professional, and well informed. Instructions were clear and expectations well communicated. A completely frictionless experience!
Keith TubbsThe online check in process is horrible. I waited 45 minutes for approval. I finally had to go inside because I was getting nowhere. The notes indicated an alert that my selfie didn’t match my photo ID. My ID is 16 years old, of course I look different. I’ve rented from this location numerous times before, did online check in and never had an issue. This was super inconvenient!
ASHLEY WALLACEI was not happy that o reserved a vehicle at another location and then had to go to this one when the reservation was done well over a month in advance.
Daniel MeoGreat experience! Tire pressure was low!
Donald LabossiereThis move went very well.
Timothy MonaghanVery easy to go through the process especially when doing all of the prework on line.
Michael SlorVery happy with the whole experience. Thanks!
mark muellerThe folks that run this location are awesome. They care about there customers and have excellent customer service.
Scott KreisbergGreat service!!!
Richard MarteneyI needed a trailer with a ramp and they had one that worked perfectly. The staff was helpful and knowledgeable.
Dana MarEasy application process. Return was fast and easy, Thanks
Robert StoneGreat customer service ❤️
Troy NealA basic neighborhood dealer that did a good job despite some limitations- such as having only one person available to help and having no tools available to switch out my uhaul installed hitch. I’d recommend going to a more full service dealer in the future.
Paul DanielsADVERTISE UHAUL MORE
ShayAnn MosleyActually read the fuel gauge. My contract said it was full and I forgot to check it upon leaving. Didn’t realize the tank was only half full until I was driving home after picking my flooring today. I only drove 62 miles but filled up the tank.
Thomas LudlumThis is a satellite location they were not hands on like other facilities no one walked around the truck with me to check it out or to look at mileage. When I returned the truck no one walked the truck with me again or looked at mileage. I asked for a total so I would know how much I would be billed and I was told I would receive it via email and that he could not tell me. I wouldn’t recommend this store because the customer service isn’t available like it is at other stores I have visited.
Soncerea SwiftEveryone that works there is just the best! Wouldn't hesitate for a second to rent from this location again.
Kent BriggsGreat experience. The rep at this location was helpful and attentive. Best rental experience to date.
NORA PENNERNot much better could be better in my opinion so I don’t know what else you could do better. I’m a long time U-Haul customer.
Michael Vincentgood, clean equipment and a pleasant experience
MATTHEW WERNERVery good service
Elena RomaniecGreat customer service!!!!
Rahil PatelBoth pick up and drop off locations were very friendly and helpful a very good experience highly recommended.
JESUS PerezGreat job!!
Sargis GewargisUnderstaffed and faulty equipment. Definitely uncomfortable in a smoke shop
Lee Ann PowersQuick & efficient service.
linda perezGreat, easy experience. Thanks!
Jennifer SmithNothing! It was very easy and excellent customer service!
Linda ToomesAmazing service!
Jason TatumFriendly and helpful
ANTHONY TERBUSHJason was extremely helpful! Very personable and professional! Very convenient location.
Kimberly JohnsonWe rented the U-Haul van for 6 hours. I loved the fact that the back up camera appeared in the rear view mirror. This made backing up much easier.
Amy JuodagalvisVery friendly staff.
Frank RiebliThis is close to where I work so it is a great addition to the Uhaul system. Friendly staff. Will be using this location as my primary store for work related trailer needs.
Scott MathewsTo much on line stuff to try an figure out
Linda NixEverything was amazing minus trying to verify yourself on the app. It takes extremely blurry photos when I know my phone is capable of taking very good and clear images. I ended up having to do the chat to get verified. Lost about 30 minutes trying to do that.
Daniel MillerI've rented from here a few times and the Check-out process is usually very slow. Not the people - people are great! - but the computer end of things. Not sure if it's the internet, the computer or the U-Haul site, but it takes a lot longer than it should to get in and out.
Joseph SmithBetter verbal communication, came across lackidasicl.
Tracy BenThe guy who checked me out/in was very helpful, knowledgeable & friendly.
SAMANTHA HOLDERBAUM10 out of 10...Always great service!
Jason Tatum