The location of the FIRST truck was clean and very well maintained, but the truck itself was dirty inside the cab and the back had mud in it. The truck had a stabilization service light come on and the steering was atrocious. We got ahold of the place where I made the reservation and she was very helpful in Belle, MO. She called where I picked up the truck in Owensville, Mo. We had to drive back to Owensville, Mo to get another truck and all they did was back the new truck up to the old one. We had to unload this truck and put the stuff in the new one and there was just 2 of us. The SECOND truck had little white packing balls all over the back and the cab had mud it too. I cleaned the back of the truck and I cleaned the floor boards of the mud. The place I dropped off in Fulton was closed and I have been waiting to hear about the deposit being returned and have not heard anything for 2 days.
Tracey C
Customer Reviews for Great Reflections
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and accommodating office personnel.
John ZVery nice people!
Ann SWish they had more trucks to choose from. I understand it’s a small town
Connie BDiscounts in the future for repeat customers would be nice. The overall process went well even though after completing the online check in the night before I had to re enter the same information again. I would definitely recommend this location. Owner was very kind and helpful.
Mark HWe had a wonderful experience with this location. We're new to town & they were so kind & nice to us. We'll definitely be utilizing them in the future.
Cynthia SI don't know.
Thomas BFrom the first minute to the last it was a pleasant experience. Attaboys and Attagirls to all.
Don FI made sure to sweep out the equipment I rented
Marty KStay nice and sweet to yo costumers I love yall service
Marcus CNothing
Shannon LNice lady to work with. Y’all need to update your web page to show her location for rentals.
Kenneth HQuick easy simple to the point
BRADLEY LVery friendly and outstanding customer service. Always clean rentals. Highly recommend this location to others!
Scott SNothing. It was a great experience.
Zachary KEverything was great. Very friendly service.
Kevin CExcellent service! Thanks!
David OOverpriced
Ramin WAwesome experience.
Terry W