Customer Reviews for Soap N Suds Laundry & Car Wash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Soap N Suds Laundry & Car Wash

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Taycee K. on

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Chytara D. on

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Nadine S. on

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PO HSUN C. on

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JORDAN O. on

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Ruben C. on

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Brian M. on

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Korey S. on

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Juana G. on

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Antonio B. on

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Justino U. on

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Wei J. on

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Justin W. on

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benjamin D. on

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Truck not clean. Had to clean and put air fresh in. To hard to get 26’ft truck off property Had to deal with manager over phone Don’t like picking up at un-official U-Haul location. And also being asked to pick up trailer and deliver from one city to another. Unprofessional I’m not a U-Haul employee

Samantha F. on

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Have the owner be present upon pick up and drop off.

KJ F. on

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Owner of location called to state he wouldn't be there 5 minutes prior to our pick-up time. Had to navigate tight car wash lot to get to the only trailer and load and fill out paperwork electronically on our own. Trailer was great once we swapped electrical cables out from another unit. Would have been nice to have human assistance onsite and location is nightmare for access.

Victor A. on

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There needs to be someone there or to Email instructions. I chose this location because someone was going to be there. Instead I got a laundry mat lady that didn't speak english and a guy on the phone that was asking me to do his job. I will use U-HAUL again but never this location.

Luciana A. on

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I have to looking for help because no one knows what I need to and they don't report my return

Mark G. on

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Andromeda T. on

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The Uhaul I Rented Had A Roach In it, I dont think that was for all of them however they should check them often . But getting the Uhaul so nice and easy The Owner Was Nice and Help Me I Was Supposed to Make A Reservation Which I Didnt Know But He Helped Me And I Really Appreciate It.

christina Y. on

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Jeff can be more friendlier and let his customer(s) know there can be additional fees such as mileage. That way your prepared for additional charges and going to be billed and your credit card. The lack of professionalism and disclosure was the first time I was not impressed with U-Haul.

Kieran L. on

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The Uhaul was located with a laundromat, the Uhaul employee was in the soap and suds while we stood by the uhaul entrance ( which was locked) for like 10 mins.. the paper sign said ring the bell or call a number. the number went straight to voicemail and the bell did nothing. You guys need to get your stuff together I hear nothing but complaints about your company and now I see why. Im going to have to use an alternative next time if I don't get my money back for my bad experience

Don R. on

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Jeff was very rude and condescending. Assumed that I wasn’t capable or maybe intelligent enough to to hook up a trailer. In fact tried to have me go to a different location that was out of the way for me because his lack of faith in my abilities. He had the audacity to call me while I was hooking up the trailer in a very condescending tone to ask why it was taking so long because he was watching me from a camera from home. No employees in sight to assist, and the trailer was parked in a spot that was hard to back up in, being behind a car wash and parked between two u haul trucks at an angle.

Sally B. on

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The truck was ready for us when we picked it up, and it was clean. We also received friendly, quick and efficient service during both the pick-up and drop-off. I would definitely use this company again and recommend it to a friend.

Toni G. on

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thomas P. on

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Quick and easy used this location three times in last two weeks, no issues fast in and out thanks

glen M. on

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Davin H. on

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Stephen B. on

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Erin S. on

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Nicholas H. on

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Tiffany T. on

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matt S. on

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jimmy B. on

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Great service - I'll rent again from this location!

Kevin M. on

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Tracy L. on

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