Customer did not leave a comment.CHRISTINA F.
Customer Reviews for SoCo Home Decor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding experience. I will definitely rent from this location again.Sarah D.
Truck share does not work well. We spent hours in the parking lot late at night and then into the morning trying to get the system to accept pictures. Then when we called gouhaul we had to wait forever to get a representative online. I would not recommend using uhaul after hours.Angela G.
Hands down my best Uhaul experience. Mark was extremely helpful, considerate and efficient.Daniel H.
My experience was not good at all. My original pickup location was changed hours before I was scheduling to pick up the truck which was over 10 miles from the original pickup location and from the apartment. Then the truck I reserved was not the truck I reserved. It was 6â€ bigger and cost an extensive amount of money to fill up the tank. This was one of the worst experiences I have ever had with U-Haul. If I ever decide to book in the future I hope the company has better protocols in place because this was unacceptableQUIANNA T.
Was so thankful of the help at Soco Home Decor. If they had not been on site early it would have been horrible since U-Haul messed up order and had me arriving 1 1/2 hour before they opened and not providing code to get keys or any communication. Thank you to Soco Home Decor. So grateful.Dante M.
Easy drop off. Great app for dropping off the truck.SCOTT B.
Mark was very receptive and made the experience very pleasureable.DANIEL B.
Customer did not leave a comment.Patrick J.
Customer did not leave a comment.Thomas Y.
Customer did not leave a comment.VICTOR F.
Customer did not leave a comment.Faron C.
Fantastic location. This will be my first choice location for U-Haul equipment.Stephen K.
Mobile checkout and return were a fiasco. I will not use this function again. The information i provided prior to the day of rental was not saved and had to go through process again at checkout. upload was a problem. Very poor system.Thomas Y.
Very easy to rent, reasonable price and no problems with equipment!Kris M.
Customer did not leave a comment.MONICA E.
Courteous, friendly, and efficientMatthew B.
Mark was great, could not have asked for better personal service.Paul M.
Mark was very helpful and informative. Top shelf.Kacey W.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.WILLIE W.
Mark provided an excellent service as U haul dealer. Will always go to him whenever I need services.Atul G.
Great customer service!Gregory C.
Loved the owner at this location. Best experience. Thank you!Sheperd F.
Customer did not leave a comment.Lila L.
Mark was awesome.Lydia B.
HORRIBLE. I did not leave the trailer at this location because the only person working there spoke broken English and would not come out to inspect the trailer. He wanted me to unhook it and leave it in the parking lot and he would check it in whenever he had time.VICTORIA N.
Customer did not leave a comment.Heather S.
Customer did not leave a comment.tyler P.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Michelle I.
Seemed to take a long time to process the contract. I also ended up lifting and connecting the trailer on my own. At least the rep helped with checking the lights. Also there was no destination drop off location provided. I'm glad a UHaul person called me and then texted the address to me.David B.
Mark was very nice and made the process very easy. Great experience!Michael L.
Truck transmission was reving up in 2nd gear until speed reached 35 and then it smoothed out. I used 25 miles total and burned 6 gallons regular. Also could not check in at first because location services were not right in my phone. I did what the help text said (enable location services for uhaul) but it still didn't work. There was a higher setting that also needed to be fixed. I figured it out but took time.Daniel N.
Touchless drop off was very nice! Definitely keep even after the pandemic!Jonathan S.
Customer did not leave a comment.KEVIN J.
Customer did not leave a comment.Matthew C.
Customer did not leave a comment.Ian L.
Lady at the reception was very courteous and helpful.Fnu A.
Customer did not leave a comment.linden P.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.Amber C.
Customer did not leave a comment.Tim W.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.CAROLINE C.
The truck was dirty, and the equipment I reserved online was not available at the time of the reservation.Mark A.
Customer did not leave a comment.kevin J.
Customer did not leave a comment.STEVEN S.
Superb UHaul location and service. Each of the staff was courteous, pleasant and professional. They assisted in the drop off and helped with closing out the rental without issue. I will use this site anytime I have a UHaul trailer or truck requirement. Exceptional operation!JOHN H.
The staffs are friendly, a smooth rent and reasonable fee. Highly recommended! Thanks!Simone K.
Knew I was coming and great experience.ALLEN M.
This was the worst experience of my life. My credit card got charged twice.Dena M.