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BOB L
Customer Reviews for Solomon Cars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was Very Professional and made Sure the truck was Cleaned and Ready. I was refunded My money and would Definitely refer people to this location. Excellent Service
BARBARA GSolomon Cars did a very nice job!
Gary MVery friendly people!!
jim btyvm for accommodating us.
Khris GThey are the best and kindest car dealership in town! I will never go anywhere else!
ADAM BBasil went above and beyond trying to help me get the right van at the time needed.
CATHERINE BGreat service and nice trailer
Welden VI called ahead of time and they said I COULD drop the trailer off after hours, which made things easy for me.
Stephen HThe young man that rented to me was outstanding! Glad I could rent it locally, it helped tremendously to get my job done.🙂
Lisa TN/A
David FBetter hours then 9am to 1pm
Julie BThis location is the ONLY location I have ever gotten uhaul equipment from that goes above and beyond to make sure you have the best U-Haul experience of your life. They are absolutely fantastic and I will not go anywhere else! Next time I need to buy a car, I will be getting one from him as well!!
SANDRA DGreat service.
AKILA AThis is a fantastic location and the owners and employees are very accommodating. Keep them going at this location!!!!
Chuck CMr Solomon was very helpful. He came to my home to instruct me to correctly load the car carrier.
Michael SGreat customer service!!!! Excellent facility and location!!! Thank you.
Chuck CThe trailer we rented was nice. Tires are fairly new and everything worked great. Easy access.
Linda YPrivacy..no tracking
JAMES VWe had a great experience. Thank you.
Linda YFriendly and professional staff.
REX WStaff were amazing
KATIE MPrompt service, even had the cargo van ready and waiting at the door. Nice people.
LYNETTE HI can't think of anything that would have made the experience better. It was quick and simple. I had one issue that was my fault and had to change drop off location hours before drop off and the phone service made that easy and quick.
Steven PWe initially rented from another location in downtown ashland , after arriving early this business was already closed for the day and was left sitting in the parking lot calling uhaul customer service. They quickly routed us to this location a few miles away. We are thankful they were able to get us a dolly and on the rd right away. Very friendly and knowledgeable. Thanks Solomon cars , we will definitely be back!
Amber WNot a thing
Barry SThey charged my account a little over a week after I returned the vehicle, which shorted us because our rent came out the same day.
KAY GSolomons has the best customer service and is very dependable!
SEAN DEverything was about as good as you could ask for. Excellent all around
William PSmall location. Had to call a couple times to confirm staff was on hand. Staff member helped me to back trailer into desired drop-off parking spot which was appreciated. Discrepancy noted in trailer identification was fixed without a problem for user. Trailer was towed behind RV for 2300 miles without a disconnect or any mechanical issues which was great!!
Robert BNadia, the U-Haul agent, was great; so kind and helpful.
Donald YThe door on the trailer did not open and close easily and the dial to tighten the trailer to my hitch was very hard to turn. I sprayed with WD 40 and it worked much better. Maybe periodically spraying the threads with WD 40 would help. I could get the attachment much tighter after I sprayed it.
Bryan Fthey were friendly and helpful getting the trailer hooked up and ready. 5 stars
Joe GThis is not fault of Solomon’s, but after the truck was loaded and we arrived at our new home, we realized there was some sort of motor oil all over the back of the truck. You couldn’t tell when we picked up (it was pouring rain when we picked up and loaded) but the vast majority of our stuff was ruined. It even ruined the floors/carpet and porch of our brand new home because it was all over the movers shoes and all over the bottom of our furniture.
Jarrod BExcellent service
YVES PThe operator, Mr. Solomon, was very helpful. He even offered tips on how to load and unload our cargo. They were VERY helpful and made an onerous event much more pleasant.
STANLEY KAlways ready to take care of you. Fast and easy drop off
Wayne MLonger ramps if possible.
robert hVery customer oriented expirence. Process was easy, efficient and inexpensive. All safety and operations explained and shown in detail.
BARRY SHad trouble with the online check in, but the live chat worked well.
Curtis MI will never recommend Uhaul to anyone again. Twice I've rented in 3 months...ALWAYS AN EXTRA CHARGE...NO MATTER WHAT YOU DO. SICK OF BEING RIPPED OFF. Ripe for a Class action!!!!
victoria lInside of vehicle was not clean
Justin WFast friendly service
JEFF H